EMS Thailand World Airfreight Shipping
The Lawan Straw Vegan Beach Bag is shipped from our central dispatch hub in Nakhon Sawan, Thailand using EMS Thailand World Airfreight. We only ship to countries we consider safe for international delivery. EMS provides secure, fully trackable service with a reliable handover process to each destination’s national postal service. Tracking details are emailed to you as soon as your parcel is dispatched. Shipping times begin after dispatch and do not include the lead time for customised orders.
Estimated Delivery Times by Region
Once dispatched, EMS delivers within one to three business days inside Thailand. Parcels shipped to Asia-Pacific countries generally arrive within three to five business days. Deliveries to Europe and the UK typically take four to nine business days, while North American orders arrive in five to seven days. For Oceania, delivery takes four to six days, and for South America, nine to eleven days. Your national postal provider completes the final stage of delivery once EMS transfers the parcel.
Production Timeline for Customised Orders
If you’ve requested personalisation—such as custom embroidery, lining variations, or handle options—please allow fourteen to twenty-one days for production. These handcrafted designs are made by women artisans in Phayao, Chiang Mai, Phatthalung, and Nakhon Si Thammarat. For standard ready-to-ship designs, dispatch normally occurs within three business days of confirmed purchase.
Inspection and Secure Packaging
Each Lawan Bag is carefully inspected before shipment. Our team reviews the weave quality, shape, stitching, and vegan-friendly materials. Once approved, the bag is photographed and video recorded for quality assurance. It is then placed in a white cotton drawstring pouch and securely boxed using airfreight-grade packaging to protect it during transport.
EMS Shipping Rates and Transparent Costs
EMS Thailand uses a flat-rate pricing system for parcels weighing up to one kilogram. In most cases, customers can ship two bags for the same rate. We do not include shipping fees in product prices. All delivery costs are shown separately at checkout for full transparency.
Import Taxes, Customs, and Delivery Responsibilities
Most Lawan Bags arrive without additional fees, but depending on your country’s laws, customs duties or local taxes may apply. These charges are the responsibility of the customer. Once EMS hands the parcel to your country’s national postal service, they are responsible for final delivery. Our support team is available to assist with customs or tracking issues if needed.
Returns for Faulty or Damaged Items
If your Lawan Straw Vegan Beach Bag arrives damaged or has a confirmed manufacturing fault, you must notify us within forty-eight hours of receiving the parcel. We offer a fourteen-day return policy for faulty or incorrect orders. Refunds apply to the product cost only. Shipping charges are refunded only if a fault is verified. Returns must be sent via tracked airfreight to our facility in Nakhon Sawan for inspection.
Return Conditions and Processing
Returned bags must be unused, securely packed, and sent with all original packaging. Customised items are not eligible for return unless a confirmed fault is present. Refunds are issued once the item is received and approved. Returns sent without tracking or received in poor condition may not be eligible for a full refund.
Tracking and Customer Support
Your EMS Thailand tracking number will be sent by email once the parcel is dispatched. It is your responsibility to monitor delivery. If delays occur due to customs or your national postal provider, our support team is available to provide updates and help with any issues.
Delivered with Respect for Craft and Care
The Lawan Straw Vegan Beach Bag is a clean, natural design that reflects both artisan technique and eco-conscious values. That same care extends into every part of our shipping process. From inspection to protective packaging and final delivery, we make sure each bag arrives exactly as it was made—authentic, secure, and ready to be enjoyed.