Straw Bag Company FAQ's
At The Straw Bag Company, we are passionate about creating high-quality, sustainable, and ethically made straw bags that combine traditional Thai craftsmanship with contemporary style. Whether you’re looking for a handwoven tote, a personalised crossbody bag, or a stylish beach straw bag, we’re here to help you make the right choice.
We know that shopping online for handcrafted, natural products can raise questions about materials, durability, personalisation, shipping, returns, and sustainability. That’s why we’ve created this comprehensive FAQ section—a detailed resource covering everything you need to know before placing an order.
Each of our straw bags is expertly handcrafted in Thailand by skilled artisans using locally sourced water hyacinth. Every piece is unique, ensuring that you receive a product that is not only stylish and functional but also supports sustainable fashion and fair-trade practices.
Before reaching out with further queries, please review our Shipping & Delivery Policy, Returns & Refunds Policy, and Terms & Conditions, available on our website.
What You’ll Find in Our FAQ Section
These FAQs are designed to answer common questions about our straw bag products, services, and policies.
1. Straw Bag Features, Materials & Design
At The Straw Bag Company, we are committed to providing handcrafted straw bags that combine the beauty of traditional craftsmanship with the principles of sustainable fashion. We carefully select each material to ensure that our bags are not only durable but also eco-friendly, aligning with our core belief in responsible, ethical production.
Sustainably Sourced Materials
Our straw bags are made from water hyacinth and other natural plant fibres, which are both sustainable and biodegradable. Water hyacinth, an invasive plant that grows in Thailand’s waterways, is carefully harvested to help control overgrowth and improve local ecosystems. By using this material, we are contributing to the environment while creating products that are both functional and eco-conscious.
In addition to water hyacinth, we also incorporate other locally sourced plant fibres that are renewable and biodegradable, ensuring that our bags have minimal environmental impact. Our materials are selected for their durability, flexibility, and natural beauty, making each bag unique in its appearance and strength.
Traditional Craftsmanship
Each of our straw bags is handwoven by skilled artisans in Thailand, who employ traditional weaving techniques passed down through generations. This age-old craft ensures that every bag is a one-of-a-kind piece, made with the utmost care and attention to detail.
- Artisanal Techniques: Our artisans use their expertise to weave natural fibres into timeless designs, ensuring that each bag is not only functional but also a work of art. The intricate weaving patterns and attention to detail reflect the skill and pride of the artisans who create them.
- Handcrafted Excellence: The craftsmanship involved in creating our bags ensures that every piece is built to last. The natural fibres are carefully treated to maintain their strength and beauty, making our bags durable enough for everyday use.
Designs That Blend Style and Functionality
Our straw bags are designed to suit a wide variety of occasions, from casual beach outings to elegant evening events. Whether you're looking for a classic tote, a structured handbag, or a lightweight beach basket, we offer a range of styles that combine modern design with traditional craftsmanship.
- Timeless Fashion: Our bags are designed to be both stylish and versatile, allowing you to pair them with a variety of outfits. From simple, minimalist designs to more intricate patterns, our bags offer a timeless look that can complement any wardrobe.
- Functional & Practical: We understand the importance of functionality in daily accessories. Our bags are not only beautiful but also practical, with features like spacious interiors, sturdy handles, and easy-to-carry designs that fit seamlessly into your daily routine.
A Perfect Blend of Tradition and Modern Style
Our designs blend the best of both worlds—modern aesthetics and traditional techniques. By integrating sustainable materials with artisanal craftsmanship, we create eco-friendly fashion that is both stylish and responsible. Each bag tells a story of the rich cultural heritage of Thai artisans, while offering a product that fits into the modern, sustainable lifestyle.
Learn More About Our Craft
In this section, we’ve provided a deeper look into the materials we use, the craftsmanship behind each bag, and how our unique designs merge traditional techniques with modern style. At The Straw Bag Company, we are dedicated to creating accessories that are not only beautiful but also responsible, offering you a timeless, sustainable product you can enjoy for years to come.
Do Some Straw Bags Soften More Than Others?Our straw bags are made from natural plant-based materials like water hyacinth, seagrass, bamboo, and rattan, which offer durability while remaining lightweight and breathable. However, since these materials absorb moisture, straw bags are not fully waterproof and require proper care to maintain their condition.
Although our woven straw bags can handle mild humidity and occasional light rain, extended exposure to moisture can weaken the fibres, cause warping, or lead to mould growth. This is especially important for tightly woven designs like rattan handbags and structured straw totes, which may lose their shape if exposed to too much water.
To keep your handmade straw bag in excellent condition:
- Avoid heavy rain, humidity, and damp storage areas to prevent moisture damage.
- If your bag gets wet, gently wipe it with a dry cloth and leave it to air dry in a shaded, well-ventilated space. Never use direct heat or a hairdryer, as this can make the fibres brittle.
- Store your bag in a dry area and use a dust bag or breathable cloth cover to protect it from excess humidity.
- Consider applying a water-repellent spray suitable for natural fibres to help reduce moisture absorption.
Keep your bag away from direct sunlight for long periods, as prolonged UV exposure can cause fading.
Yes! Although straw bags are often associated with summer fashion, they can be worn in any season. During cooler or wetter months, store your bag properly when not in use and avoid carrying it in heavy rain, snow, or extreme damp conditions. With the right care, a woven straw bag can remain a versatile and stylish accessory throughout the year.
By following these care tips, your natural straw bag will stay in excellent condition, allowing you to enjoy its beauty and functionality for years to come.
Our straw bags are expertly handcrafted using natural materials like water hyacinth, seagrass, rattan, and bamboo, making them lightweight yet sturdy. They are ideal for carrying daily essentials, but they are not designed for heavy loads.
What Can a Straw Bag Hold?
Our woven straw bags are perfect for everyday items such as:
- Wallets, phones, and keys
- Sunglasses and cosmetics
- Lightweight notebooks or a small tablet
- A reusable water bottle or a scarf
While our straw handbags, totes, and baskets are reinforced for durability, excessive weight can strain the woven fibres, leading to stretching, misshaping, or breakage over time.
To maintain the strength and longevity of your bag, avoid carrying:
- Heavy books or laptops
- Large water bottles or bulky groceries
- Gym equipment or dense objects
If you need a bag for heavier loads, consider one of our structured woven baskets or a straw tote bag with reinforced handles, which offer additional strength for light shopping or casual outings.
By using your handmade straw bag correctly, you can enjoy its natural charm and durability for years to come.
All our straw bags are 100% handmade by skilled artisans in Thailand, using traditional weaving techniques that have been passed down for generations. Every bag is individually crafted with care, ensuring that no two pieces are exactly alike.
How Are Your Straw Bags Made?
Our artisans use locally sourced natural materials such as water hyacinth, seagrass, rattan, and bamboo, which are carefully dried, treated, and woven by hand. Unlike mass-produced bags, our woven straw bags undergo a meticulous process that includes:
- Harvesting and preparing the natural fibres
- Hand-weaving the design using time-honoured techniques
- Shaping and reinforcing the structure for durability
- Finishing touches, including natural dyes, stitching, and embellishments
This process ensures that each straw tote, woven handbag, or straw basket is durable, stylish, and unique.
Why Choose Handmade Over Machine-Made?
Unlike machine-made alternatives, our handwoven straw bags:
- Offer better quality and durability due to tight, skilled weaving
- Showcase authentic Thai craftsmanship, supporting local artisans
- Have unique patterns and natural variations, making every piece one of a kind
- Promote sustainable fashion, as no heavy machinery or mass production is involved
By choosing one of our handcrafted straw bags, you’re investing in a sustainable, artisanal product that blends tradition with timeless style.
Some of our straw bags come with inner linings for added protection and durability, while others feature an open-weave design for a more natural, airy feel. The presence of a lining depends on the bag style, purpose, and customer preference.
Benefits of an Inner Lining
A fabric-lined straw bag offers several advantages:
- Added durability – Protects the woven fibres from wear and tear.
- Extra protection for belongings – Prevents smaller items from slipping through gaps in the weave.
- Enhanced style and customisation – Choose from different fabrics, colours, or patterns for a unique look.
- Easier maintenance – Some linings can be removed for cleaning.
Can I Customise the Lining?
Yes! We offer bespoke straw bags where you can choose from various lining materials, colours, and patterns to match your style. Popular options include:
- Cotton or linen linings – Lightweight and breathable for everyday use.
- Silk or satin linings – Adds a luxurious touch to evening bags.
- Water-resistant linings – Ideal for beach bags or shopping totes.
If you prefer a straw tote, handbag, or basket without a lining, we have unlined options that showcase the beauty of handwoven craftsmanship while keeping the bag lightweight and eco-friendly.
Whether you choose a lined or unlined woven straw bag, every piece is handcrafted with care, ensuring style, functionality, and durability in one timeless accessory.
Yes, natural woven straw bags may soften slightly over time with regular use. This is a natural process that occurs as the fibres flex and adapt, making the bag more comfortable to carry while maintaining its strength and structure.
Our handwoven straw bags are made from natural materials like water hyacinth, seagrass, rattan, and bamboo, which have a certain level of flexibility. With daily handling, the fibres gradually become more supple, especially in areas where the bag is frequently gripped or carried. This softening does not compromise the bag’s durability or shape but rather enhances its comfort and usability.
How to Maintain the Shape of Your Straw Bag
To keep your woven straw bag looking its best while allowing it to age naturally:
- Store it in a dry place to prevent excess moisture from weakening the fibres.
- Fill it with tissue paper or a dust bag when not in use to help it retain its shape.
- Avoid overloading—carrying excessive weight can cause stretching.
- Handle with care, as frequent bending or folding may accelerate softening.
Yes! The level of softening depends on the type of natural fibre used and the weaving technique:
- Water hyacinth and seagrass bags tend to soften more over time due to their fibrous texture.
- Rattan and bamboo bags maintain a firmer structure because of their rigid composition.
- Tightly woven bags may take longer to soften compared to loosely woven designs.
With proper care and storage, your straw handbag, tote, or basket will remain stylish, functional, and long-lasting, developing a beautiful, natural character over time.
Yes! Our collection includes a variety of straw bag sizes, from compact clutches to spacious tote bags, ensuring you find the perfect fit for your needs. Whether you're looking for a stylish everyday handbag, a practical shopping tote, or a lightweight holiday bag, we have options to suit every occasion.
What Sizes Are Available?
We offer a range of handwoven straw bags, including:
- Small straw bags – Ideal for carrying essentials like keys, wallets, and phones. Perfect for evening events, brunches, or as a travel companion.
Medium-sized - handbags – Great for daily use, comfortably holding sunglasses, a small notebook, cosmetics, and other personal items.
- Large straw totes – Spacious enough for shopping, beach days, picnics, or work essentials. These bags can accommodate larger items like water bottles, books, and tablets.
Yes! We offer bespoke straw bags, allowing you to customise the size, shape, and design to meet your specific needs. If you require a larger straw shopping bag, a structured work tote, or a mini straw crossbody bag, we can craft it to your preferences.
Each woven straw bag is handcrafted by skilled artisans in Thailand, ensuring high-quality craftsmanship and a unique finish. Whether you need a compact clutch or a roomy beach tote, you’ll find a size that complements your lifestyle.
Our straw bags are crafted from sustainably sourced water hyacinth straw, harvested from Phayao, Northern Thailand. This eco-friendly natural fibre is known for its durability, lightweight feel, and beautiful woven texture, making it ideal for handmade straw handbags, totes, and baskets.
Why Water Hyacinth?
Water hyacinth is an abundant and fast-growing plant, often considered an invasive species in Thailand’s waterways. By repurposing this material for woven straw bags, our artisans help reduce environmental waste while creating sustainable fashion accessories. The process involves:
- Harvesting – Water hyacinth plants are carefully collected from rivers and lakes.
- Drying – The fibres are sun-dried to remove moisture and strengthen their texture.
- Hand-weaving – Skilled artisans weave the dried straw into intricate patterns, shaping each bag by hand.
- Finishing touches – The bag is reinforced, trimmed, and styled to achieve a polished yet natural look.
Yes! Despite their lightweight feel, handwoven straw bags made from water hyacinth are sturdy and long-lasting. With proper care, they maintain their structure while softening slightly over time for added comfort.
By choosing a water hyacinth straw bag, you're not only embracing artisan craftsmanship but also supporting sustainable, eco-conscious fashion.
Yes! Our straw bags are 100% vegan, cruelty-free, and biodegradable, crafted from natural and sustainable materials like water hyacinth, seagrass, rattan, and bamboo. Unlike leather or synthetic alternatives, our handwoven straw bags are made without any animal products, making them a perfect choice for eco-conscious and ethical fashion lovers.
Our woven bags are crafted using locally sourced, renewable plant fibres, ensuring minimal environmental impact. Here’s what makes them eco-friendly:
- Sustainably sourced materials – Water hyacinth is an invasive plant in Thailand’s waterways and repurposing it into bags helps control its overgrowth while reducing waste.
- Handwoven craftsmanship – Each bag is made by skilled artisans using traditional weaving techniques, eliminating the need for mass production or harmful industrial processes.
- Biodegradable and plastic-free – Unlike synthetic bags, straw handbags and totes naturally decompose over time, leaving no long-term waste behind.
No harsh chemicals are used in the production of our handmade straw bags. The fibres are naturally dried, woven, and reinforced using traditional methods, ensuring they remain safe for both the environment and consumers.
By choosing one of our vegan straw bags, you're not only investing in a stylish and durable accessory but also supporting ethical craftsmanship and sustainable fashion.
Each handwoven straw bag takes between 24 to 36 hours to complete, depending on the size, design, and weaving complexity. Unlike mass-produced bags, our straw handbags, totes, and baskets are meticulously crafted by skilled artisans in Thailand, using traditional weaving techniques that have been passed down for generations.
The Weaving Process
The time required to craft each bag depends on several factors:
- Material Preparation – Natural fibres like water hyacinth, seagrass, rattan, and bamboo are harvested, cleaned, and sun-dried before weaving begins.
- Hand-Weaving – Artisans intricately weave each strand by hand, carefully shaping the bag’s structure while ensuring strength and durability.
- Detailing and Finishing – Handles, linings, closures, and decorative elements are added to enhance both functionality and aesthetics.
Yes! Simple woven tote bags or basket bags may take a full day to weave, while detailed patterns, structured handbags, or designs featuring embellishments can take up to 3 days to complete. Custom or bespoke straw bags with unique sizes, linings, or special finishes may require additional time.
By investing in a handmade straw bag, you’re choosing a high-quality, artisanal product that reflects traditional craftsmanship and sustainable fashion. Each bag tells a story of skill, patience, and dedication, ensuring you own a truly unique piece.
We offer a diverse collection of handwoven straw bags, designed for various occasions and styles. Each bag is crafted from natural straw materials like water hyacinth, seagrass, and rattan, ensuring a lightweight, eco-friendly, and durable finish.
Our Collection of Straw Bags
- Straw Handbags – Stylish and structured, perfect for elevating your everyday look.
- Straw Tote Bags – Spacious and practical, ideal for shopping, work, or casual outings.
- Beach Straw Bags – Lightweight and breathable, designed to carry all your summer essentials.
- Straw Crossbody Bags – Compact and convenient, offering hands-free comfort with a boho-chic feel.
- Straw Clutch Bags – Elegant and refined, perfect for evening wear or special occasions.
- Handwoven Market Bags – Eco-friendly and sturdy, great for farmers’ markets or carrying groceries.
- Round Straw Bags – Trendy and unique, featuring a circular shape that makes a statement.
- Boho Straw Bags – Relaxed and natural, with intricate weaves for a laid-back yet stylish appeal.
- Straw Basket Bags – Versatile and durable, ideal for picnics, shopping, or countryside adventures.
- Straw Backpack Bags – Functional and hands-free, perfect for travel or on-the-go lifestyles.
- Straw Shoulder Bags – Comfortable and effortless, great for everyday essentials.
Each woven straw bag is handcrafted by skilled artisans in Thailand, ensuring authentic craftsmanship, durability, and a timeless aesthetic. Whether you're looking for a classic tote, a stylish crossbody, or a trendy round bag, we have the perfect straw bag to complement your lifestyle.
You can personalise and enhance your straw bag with a range of stylish add-ons available on our Straw Bag Accessories page. Whether you're looking to replace handles, add decorative details, or customise your bag with embroidery, we offer a variety of handcrafted accessories designed to complement our woven straw handbags, totes, and baskets.
What Accessories Are Available?
- Replacement Handles & Straps – Choose from leather, rope, or woven straw handles to refresh your bag’s look.
- Pom-Poms & Tassels – Add a boho-chic touch with colourful pom-poms or tassels, perfect for summer styling.
- Bag Charms & Keychains – Personalise your straw handbag with handcrafted charms featuring beads, shells, and wooden details.
- Embroidery & Monogramming – Customise your bag with initials, names, or decorative embroidery for a one-of-a-kind finish.
- Inner Linings & Inserts – Upgrade your bag with a fabric lining for extra protection and durability.
We offer bespoke personalisation options, allowing you to select accessories, colours, and materials that match your style. Whether you want a simple update or a bold transformation, our handwoven straw bag accessories let you create a unique, personalised look.
We offer a range of bespoke personalisation options, allowing you to create a unique, handcrafted straw bag tailored to your style. You can customise:
- Embroidery & Monogramming – Add initials or names with hand-stitched embroidery.
Straps & Handles – Choose between short, long, leather, or woven handles. - Lining Options – Select from cotton, linen, or patterned fabric linings.
- Dye Colours – Opt for natural or eco-friendly dyed finishes.
- Tassels & Charms – Enhance your bag with decorative pom-poms, beading, or handcrafted charms.
How to Order a Customised Bag:
- Browse our available customisation options.
- Contact us to discuss your preferred design.
- Our skilled artisans will handcraft your personalised bag.
For more details, visit our Straw Bag Accessories page, where you’ll find descriptions, images, and customisation options to help you personalise your handmade straw bag.
Yes! Our handwoven straw bags are crafted for durability and long-lasting use. Each bag is woven tightly by skilled artisans in Thailand using high-quality, natural straw materials such as water hyacinth, seagrass, and rattan. These materials are not only lightweight and breathable but also strong enough for daily use when properly cared for.
What Makes Our Straw Bags Durable?
- Expert Hand-Weaving – Every bag is tightly woven to prevent fraying and ensure structural integrity.
- Reinforced Handles & Closures – Designed to withstand regular carrying without losing strength.
- Sturdy Natural Fibres – Water hyacinth and rattan are naturally resilient, helping bags maintain their shape over time.
How to Extend the Life of Your Straw Bag
To keep your straw tote, handbag, or basket in excellent condition:
- Avoid excessive moisture, as prolonged exposure to water can weaken the fibres.
- Store in a dry place, ideally in a breathable dust bag when not in use.
Do not overload with excessively heavy items, as this can cause stretching or distortion. - Wipe clean with a dry or slightly damp cloth to remove dust and dirt.
With proper care, your woven straw bag can last for years, remaining a reliable and stylish everyday accessory that blends fashion with sustainability.
With proper care and storage, our handwoven straw bags will maintain their shape for years. Each bag is expertly woven by skilled artisans in Thailand using durable natural straw materials like water hyacinth, seagrass, and rattan, ensuring they stay sturdy while softening slightly with use.
How to Prevent Deformation
To help your straw tote, handbag, or basket retain its original shape:
- Store it stuffed with tissue paper or a dust bag when not in use to prevent sagging.
Avoid overloading—carrying excessively heavy items can stretch or distort the fibres. - Keep it in a cool, dry place, away from moisture or extreme heat, which can weaken the structure.
- Lay it flat or hang it on a hook, rather than crushing it in a crowded space.
Do Some Straw Bags Hold Their Shape Better?
- Tightly woven rattan or bamboo bags – More rigid and structured, making them less prone to deformation.
- Soft water hyacinth or seagrass bags – Naturally flexible and may soften slightly over time but will still maintain their design if cared for properly.
By following these storage and care tips, your woven straw bag will remain functional, stylish, and long-lasting, making it a timeless eco-friendly accessory for years to come.
Yes! Our handwoven market bags and basket bags are designed to be sturdy, spacious, and practical for shopping trips. Made from durable natural straw materials such as water hyacinth, seagrass, and rattan, these bags are strong enough to carry light groceries, produce, and everyday shopping items.
What Can You Carry in a Straw Shopping Bag?
Our woven straw bags are ideal for:
- Fresh produce like fruits, vegetables, and bread
- Dry goods such as grains, nuts, and packaged foods
- Everyday essentials like small household items, flowers, and books
- Farmers’ market shopping with locally sourced goods
What Should You Avoid Carrying?
While our straw shopping totes and basket bags are sturdy, they are not designed for excessive weight. Avoid carrying:
- Large water bottles or heavy canned goods
- Bulk shopping items that exceed the bag’s capacity
- Sharp objects that could damage the woven fibres
Choosing the Right Straw Bag for Shopping
For those who need a practical and eco-friendly alternative to plastic bags, our woven market bags offer the perfect balance of style, strength, and sustainability. If you require extra durability, consider one of our basket-style straw bags with reinforced handles, designed to handle moderate shopping loads while maintaining their shape and longevity.
With proper use and care, your handmade straw shopping bag will be a long-lasting, stylish, and sustainable choice for carrying your essentials.
Absolutely! While straw bags are often seen as a summer staple, they are versatile accessories that can be styled year-round. With the right outfit combinations, a handwoven straw handbag, tote, or crossbody bag can complement autumn and winter fashion just as effortlessly as summer looks.
How to Style a Straw Bag for Winter
- Neutral and Earthy Tones – Pair your woven straw bag with beige, brown, camel, or grey tones to create a warm and sophisticated winter look.
- Layered Outfits – A straw tote or structured rattan handbag looks chic when styled with knitted jumpers, wool coats, or oversized scarves.
- Contrast Textures – The natural texture of a handwoven bag pairs beautifully with leather boots, cashmere sweaters, or suede jackets.
- Dark-Coloured Accessories – Opt for a basket bag or straw crossbody in darker shades, or pair your bag with black, deep green, or burgundy accents.
Which Straw Bags Work Best for Winter?
Some styles transition better into the colder months:
- Structured straw handbags – Their refined shape makes them ideal for smart-casual outfits.
- Straw totes with leather handles – These provide a blend of warmth and natural texture for everyday use.
- Crossbody straw bags – A hands-free option that pairs effortlessly with winter coats and boots.
Can Straw Bags Handle Winter Weather?
Yes, but it’s important to protect your bag from excessive moisture:
- Avoid snow or rain exposure, as prolonged dampness can weaken the natural fibres.
- Store in a dry place when not in use to maintain the bag’s shape.
- Use a dust bag or fabric liner to protect the interior from winter elements.
With the right styling and care, your handmade straw bag can be a fashionable and functional accessory all year round, making it a timeless addition to your wardrobe.
Absolutely! Straw bags are a classic accessory that continues to be on-trend year after year. Known for their natural aesthetic, sustainability, and versatile appeal, straw bags have become a go-to choice for style-conscious individuals looking to add a touch of effortless charm to their outfits.
Why Are Straw Bags So Popular?
- Eco-Friendly Appeal – With growing interest in sustainable fashion, woven straw handbags and totes are celebrated for their use of natural materials like water hyacinth, seagrass, and rattan.
- Handmade Charm – Each handwoven straw bag is crafted by skilled artisans, giving it a unique, one-of-a-kind feel that mass-produced bags simply can’t match.
- Lightweight and Versatile – Whether you’re heading to the beach, going to a market, or styling a casual outfit, a straw bag effortlessly complements a variety of looks.
- Year-Round Style – Although often associated with summer, straw handbags and baskets can be styled throughout the year, making them a timeless wardrobe staple.
On-Trend Styles of Straw Bags
- Bohemian Straw Handbags – Relaxed, free-spirited styles that add a natural touch to any outfit.
- Structured Straw Totes – Sleek, contemporary designs perfect for the office or a smart-casual outing.
- Round and Crescent-Shaped Straw Bags – Modern silhouettes that make a bold fashion statement.
- Basket-Style Bags – Versatile and practical, ideal for both shopping trips and picnics.
- Crossbody and Clutch Straw Bags – Compact options for evenings or weekend errands.
Straw bags have become a mainstay in sustainable, fashion-forward wardrobes, valued for their durability, unique craftsmanship, and timeless appeal. Whether you’re following the latest trends or sticking to classic styles, handmade straw bags remain a chic and practical accessory.
Yes! We specialise in hand-stitched embroidery and personalised bags, allowing you to add a unique and thoughtful touch to your straw bag. Whether you’re looking for an elegant monogram or a custom design, we can create a truly special accessory just for you.
Personalisation Options Available
- Hand-Stitched Embroidery – Have your initials, name, or a simple design stitched into the bag for a personal, polished look.
- Custom Bag Designs – If you have a specific idea in mind, we can tailor the design to your preferences, making your bag one of a kind.
- Monogramming Services – Classic and timeless, monograms add a sophisticated detail that’s perfect for gifting or special occasions.
How to Request a Personalised Bag
For more details, please visit our Personalised Bags page on our website. There, you’ll find information on available options, examples of previous customisations, and guidance on how to place your order. Let us help you create a straw bag that’s truly yours.
Yes! We offer a variety of hand-dyed straw bags to suit your personal style. Our collection features earthy tones, soft pastels, and vibrant hues, allowing you to choose the perfect shade to complement your wardrobe.
What Colours Are Available?
- Neutral Earth Tones – Classic beige, tan, and brown for a timeless look.
- Soft Pastels – Light pinks, soft greens, and gentle blues add a touch of elegance.
- Vibrant Hues – Bold yellows, rich reds, and deep greens make a striking statement.
We use eco-friendly, non-toxic dyes that are safe for the environment and ensure long-lasting colour. The dyeing process is done carefully by skilled artisans, maintaining the natural texture and durability of the straw while adding a beautiful, even colour finish.
How to Request a Custom Colour
To order a straw bag in a different colour, please reach out to us directly or visit our website. You can explore available shades and see examples of dyed bags to help you decide. Custom colour options allow you to create a bag that
Yes! Our straw bags are ethically handcrafted by skilled artisans in Thailand, ensuring a positive impact on both the environment and the people who create them.
Fair Wages and Safe Working Conditions
We are committed to:
- Paying fair wages to our artisans, helping them support their families and communities.
- Providing safe, respectful working environments that promote well-being and craftsmanship.
- Celebrating traditional weaving techniques that have been passed down through generations, preserving cultural heritage and artisanal skills.
Sustainable Sourcing Practices
Our materials are sustainably sourced to minimise environmental impact. We use:
- Locally harvested water hyacinth, seagrass, and rattan, helping to reduce invasive plant overgrowth.
- Natural, biodegradable fibres that align with eco-conscious fashion values.
- Small-scale, handwoven production methods, which reduce reliance on large-scale industrial processes and help maintain a smaller carbon footprint.
By purchasing one of our handmade straw bags, you’re choosing a product that supports ethical craftsmanship, fair trade principles, and environmentally responsible practices.
Yes! We welcome partnerships with boutiques, eco-conscious fashion brands, and bag and gift shops. Our wholesale programme is designed to provide businesses with access to our beautifully handcrafted straw bags at competitive pricing.
What Wholesale Options Are Available?
- Bulk Discounts – Enjoy discounted rates on larger orders to support your retail margins.
- Flexible Designs – Choose from a range of styles, including woven totes, basket bags, and crossbody bags, all crafted from natural materials.
- Consistent Quality – Every piece is handwoven by skilled artisans, ensuring that your wholesale collection meets high-quality standards.
Minimum Order Quantities (MOQs)
MOQs vary depending on the bag design, size, and quantity needed. We aim to accommodate businesses of all sizes, from small boutiques to larger retailers.
How to Get Started
Contact us directly to discuss your wholesale requirements. Our team will help you:
- Determine the best styles for your store.
- Clarify pricing and MOQ details.
- Arrange shipping and delivery options to fit your schedule.
By offering ethically made, sustainable straw bags, your business can provide customers with unique, eco-friendly products that stand out in the market.
At this time, we do not offer private-label manufacturing or custom line production for businesses. Our focus is on providing a carefully curated selection of handcrafted straw bags that highlight our artisans’ unique designs and skills.
If you’re looking for wholesale options, however, we do offer:
- Competitive wholesale pricing for boutiques, eco-conscious fashion brands, and gift shops.
- A range of high-quality woven straw handbags, totes, and basket bags in various styles and sizes.
- A commitment to ethical craftsmanship and sustainable sourcing, ensuring your customers receive products that align with eco-friendly values.
For more details on wholesale opportunities, please contact us at sales@strawbagcompany.com. We’ll be happy to discuss your needs and help you select from our existing collection.
Yes! Our handwoven straw bags are designed to be lightweight and durable, making them an excellent choice for daily commuting with essential items.
What Can a Straw Bag Handle for Commuting?
Our woven straw totes, handbags, and crossbody bags are perfect for carrying:
- Wallets, phones, and keys
- A small water bottle and a lightweight notebook
- Cosmetics and personal care items
- A compact umbrella or a scarf
What About Heavier Items?
While our straw bags are sturdy, they are not specifically designed to carry heavier loads like laptops, large books, or bulky gym gear on a regular basis. For heavier commuting needs, consider one of our reinforced tote bags with added structural support.
Everyday Durability
With proper care, your woven straw bag will maintain its strength and shape. To ensure long-lasting durability:
- Do not overfill the bag beyond its intended capacity.
- Avoid exposure to heavy rain or excess moisture, as it can weaken the natural fibres.
- Store the bag in a dry, cool place when not in use.
By treating your straw bag well, it can remain a reliable and stylish everyday accessory for commuting with your essentials.
Yes, straw bags can serve as both a stylish and functional accessory for work, provided you choose the right style. A structured straw tote bag with sturdy handles and a secure closure works well for carrying daily office essentials like notebooks, planners, pens, and personal items.
Choosing the Right Straw Bag for Work
- Structured Tote Bags – These offer a polished, professional appearance while maintaining a natural, eco-friendly aesthetic.
- Secure Closures – Opt for a bag with a snap, drawstring, or zip closure to keep your items safe and organised.
- Spacious Interiors – Ensure the bag is large enough to hold your work essentials without overcrowding.
Considerations for Work Use
While straw bags are lightweight and durable, they are not designed to carry heavy or bulky items such as laptops, large binders, or heavy equipment. If your work essentials are limited to paperwork, small devices, and personal accessories, a handwoven straw bag can be an elegant and practical choice for the office.
Yes! Straw bags are an ideal choice for travel because they are lightweight, stylish, and versatile. They blend practicality with a natural, relaxed aesthetic, making them suitable for a variety of destinations and activities.
Why Straw Bags Are Great for Travel
- Lightweight and Easy to Carry – Handwoven straw bags won’t weigh you down, making them perfect for long days of sightseeing or wandering through local markets.
- Compact yet Spacious – Many straw totes and crossbody bags offer enough room for travel essentials like a phone, wallet, travel guides, sunscreen, and a lightweight scarf, all while maintaining a neat and manageable size.
- Breathable and Comfortable – Their open-weave designs allow for air circulation, keeping your items fresh and comfortable, even in warmer climates.
- Stylish and Versatile – Straw bags pair effortlessly with summer outfits, resort wear, and casual holiday looks, ensuring you always appear chic while travelling.
Ideal Types of Straw Bags for Travel
- Straw Crossbody Bags – Hands-free and secure, perfect for city strolls, tours, or day trips.
- Woven Totes – Spacious enough for a beach towel, a guidebook, and snacks, making them great for coastal vacations or poolside lounging.
- Clutch Bags – Compact and elegant, perfect for evenings out or a dinner at a local restaurant.
Travel Tips for Straw Bag Care
- Protect from Moisture – Avoid placing your straw bag directly on damp sand or grass to maintain its shape.
- Pack Items Neatly – Roll lightweight clothing or carry smaller pouches inside the bag to keep it organised and prevent stretching.
- Store Gently When Not in Use – Keep the bag in a dry, shaded area to maintain its integrity while travelling.
Whether you’re exploring a tropical island, visiting a coastal city, or enjoying a summer resort, a straw bag is a practical, fashionable, and eco-friendly travel accessory that makes every trip a little more stylish.
Straw bags are great for carrying everyday items, but they do have some unique considerations when it comes to securing valuables. While our woven bags are durable and thoughtfully designed, they may not provide the same level of security as bags made from thicker materials like leather or heavy canvas.
How to Keep Valuables Safe in a Straw Bag
⦁ Opt for a Bag with a Secure Closure – For added peace of mind, choose a straw bag with a zipper, drawstring, or magnetic snap closure. These features help prevent items from slipping out or being easily accessed.
⦁ Use an Inner Pocket or Pouch – Bags that include an inner lining with pockets can keep smaller valuables, like keys or a wallet, more secure and out of sight.
⦁ Pack Strategically – Place valuables toward the centre of the bag or in a dedicated compartment, making it harder for them to be quickly removed by others.
⦁ Choose a Crossbody Style – Crossbody straw bags can keep your items closer to you and reduce the chance of accidental loss or theft.
When to Consider Additional Security
If you’re traveling in crowded places or carrying important items like passports, large sums of money, or electronics, a straw bag with a secure closure and inner compartments is highly recommended. While straw bags provide style and everyday convenience, taking a few extra precautions ensures your valuables stay safe.
Some of our woven straw bags come with secure closures, including zippers, magnetic clasps, and drawstring options, while others may have a more open design to showcase the natural weave. The closure type depends on the style and intended use of the bag.
Closure Options Available
⦁ Zippers – For those who need extra security, certain bags feature discreet zippers to keep your items safely stored.
⦁ Magnetic Clasps – Easy to open and close, these provide quick access while ensuring your belongings stay in place.
⦁ Drawstring Closures – Adds a charming touch while allowing you to secure the bag’s opening with a simple pull.
⦁ Open-Top Designs – Some bags are intentionally left open for a relaxed, airy feel, perfect for carrying larger items or adding a laid-back vibe to your outfit.
How to Find the Right Closure Style
When choosing a bag, consider how you plan to use it:
⦁ Travel and commuting – Look for bags with zippers or magnetic clasps for peace of mind on the go.
⦁ Casual outings or beach trips – A drawstring or open design can provide easy access and a relaxed look.
⦁ Daily essentials – Magnetic clasps or inner compartments may be all you need to keep your belongings organised.
Check the product descriptions on our website to see the closure style for each straw tote, handbag, or crossbody bag, ensuring you find the perfect fit for your needs.
Yes, straw bags can carry tech gadgets like tablets and cameras, but there are a few considerations to keep in mind. Since straw bags are made from natural materials and typically don’t include built-in padding, you’ll need to take extra steps to ensure your gadgets are protected.
Tips for Carrying Tech in a Straw Bag
⦁ Use Protective Cases – Place your tablet, camera, or other electronics inside a padded sleeve or hard-shell case before putting them in the straw bag.
⦁ Avoid Overloading – Carry only the essential items to maintain the shape of the bag and prevent unnecessary strain on the woven fibres.
⦁ Choose a Bag With Secure Closures – A straw tote or crossbody bag with a zipper or magnetic clasp can help keep your gadgets secure while you’re on the go.
⦁ Keep Items Organised – Use small pouches or inner compartments to separate tech gadgets from other items like keys or cosmetics, reducing the risk of scratches or damage.
By using a protective case and opting for a bag with a secure closure, you can enjoy the lightweight and stylish benefits of a straw bag while safely carrying your tech essentials.
Yes! Our collection includes straw crossbody bags specifically designed for hands-free convenience. These bags feature long, adjustable straps that allow you to wear them comfortably across your body, making them ideal for on-the-go use.
Why Choose a Crossbody Straw Bag?
⦁ Hands-Free Convenience – Perfect for busy days or travel, a crossbody style keeps your essentials secure and easily accessible.
⦁ Adjustable Straps – Many of our crossbody straw bags come with adjustable straps, so you can customise the fit for comfort and style.
⦁ Variety of Styles – From compact rattan crossbody bags to medium-sized woven straw purses, our range ensures you’ll find a design that suits your needs and preferences.
Our handwoven straw crossbody bags combine practicality with natural elegance, giving you a versatile accessory that’s as comfortable as it is stylish.
Because our straw bags are made from natural materials like water hyacinth, seagrass, and rattan, they may experience slight colour variations over time. While this is a natural characteristic of authentic woven products, there are steps you can take to maintain their original look for as long as possible.
⦁ Sunlight – Prolonged exposure to direct sunlight can cause some fading or lightening of the natural fibres.
⦁ Humidity – High humidity levels may slightly darken or deepen the colour of certain materials.
⦁ Aging – Over time, natural straw materials develop a subtle patina, adding character to the bag.
How to Minimise Colour Changes
⦁ Store your bag in a cool, dry place when not in use.
⦁ Avoid leaving the bag in direct sunlight for extended periods.
⦁ Wipe it gently with a damp cloth if needed and let it air dry naturally, away from heat sources.
By taking these simple precautions, you can enjoy the natural beauty and charm of your woven straw
Our straw bags are crafted from natural materials like water hyacinth, seagrass, and rattan, which are durable but not completely stain-proof. However, with proper care, most light marks and dirt can be easily removed.
How to Maintain a Clean Straw Bag
⦁ Quick Cleanup – Use a soft, damp cloth to gently wipe away dust, dirt, or surface stains.
⦁ Mild Soap Solution – For more persistent marks, lightly dab with a mixture of mild soap and water.
⦁ Air Dry Naturally – After cleaning, let the bag dry completely in a cool, well-ventilated area. Avoid direct heat sources like hairdryers.
⦁ Preventive Care – Avoid placing the bag on damp, dirty, or oily surfaces. Store it in a clean, dry place when not in use.
With regular maintenance and careful use, your handwoven straw bag will continue to look fresh and stylish.
Yes! We offer a variety of matching straw accessories that beautifully complement our handcrafted bags. These carefully curated pieces are designed to complete your look while adding functionality and flair.
Matching Accessories Available
⦁ Straw Wallets and Coin Purses – Compact and stylish, these wallets feature the same woven craftsmanship as our bags, making them a perfect match.
⦁ Woven Bag Charms – Handcrafted charms add a touch of personality and elegance to your bag.
⦁ Bag Organisers and Inserts – Keep your straw bag tidy with organisers designed to fit seamlessly inside, featuring compartments for all your essentials.
⦁ Decorative Pom-Poms and Tassels – Enhance your bag’s aesthetic with fun, colourful embellishments that align perfectly with its natural look.
Creating a Cohesive Style
Our matching straw accessories are made using the same natural, sustainable materials and weaving techniques as our bags. By pairing your bag with these thoughtful additions, you’ll enjoy a harmonious, polished appearance that reflects both quality and craftsmanship.
Yes! Our straw bags are crafted from natural, breathable fibres, making them incredibly lightweight. This ensures you can carry them comfortably throughout the day, whether you’re running errands, commuting, or enjoying a day at the beach.
Why Are Straw Bags So Light?
⦁ Natural Materials – We use water hyacinth, seagrass, and rattan, which are not only durable but also lighter than many other bag materials like leather or heavy canvas.
⦁ Thoughtful Weaving – Our artisans employ traditional techniques that prioritise both strength and lightness, giving you a sturdy bag that never feels bulky.
⦁ Open Design – Many straw bags feature open-weave patterns that reduce material weight while maintaining structure and charm.
The Benefits of Lightweight Bags
⦁ Easy to Carry – No unnecessary strain, even when carrying your daily essentials.
⦁ Perfect for Travel – Lightweight enough to pack in a suitcase or carry all day during trips.
⦁ Ideal for Warm Weather – Light construction and breathable materials keep you comfortable in hot climates.
In short, our handwoven straw bags combine durability and effortless carrying, making them an ideal choice for those who value both style and practicality
Finding the perfect straw bag is all about considering your needs, style preferences, and daily routine. A well-chosen straw bag will not only complement your wardrobe but also offer practical benefits, so keep these key factors in mind:
1. Purpose
⦁ Everyday Use – Opt for a spacious tote or basket bag to carry your daily essentials.
⦁ Evenings and Events – Choose a clutch or small handbag for a refined, elegant touch.
⦁ Travel and Hands-Free Convenience – Crossbody bags or backpacks are ideal for keeping your belongings secure and easily accessible.
2. Size
⦁ Smaller Bags – Perfect for minimalists who only need room for a wallet, phone, and keys.
⦁ Larger Bags – Great for shopping, work, or trips where you’ll carry more items.
3. Style
⦁ Classic and Timeless – Structured designs in neutral tones offer sophistication and versatility.
⦁ Bohemian and Relaxed – Intricate weaves and fringe details lend a laid-back, artistic vibe.
⦁ Modern and Trendy – Unique shapes like round bags or crescent silhouettes make a bold fashion statement.
4. Colour
⦁ Neutral Tones – Beige, tan, and natural straw colours work well with any outfit.
⦁ Hand-Dyed Options – Add personality and flair by selecting bags in soft pastels or vibrant hues.
If you’re unsure which bag best fits your needs, contact us at sales@strawbagcompany.com. Our team is happy to guide you toward the perfect choice!
No, straw bags are not inherently water-resistant since they are crafted from natural plant fibres like water hyacinth, seagrass, or rattan. These materials can absorb moisture, and prolonged exposure to water may weaken the fibres or alter the bag’s shape.
How to Protect Your Straw Bag from Water
Although the bag itself isn’t water-resistant, you can take simple precautions to guard against minor splashes or light rain:
⦁ Apply a Water-Repellent Spray – A light coat of a natural fibre-safe waterproofing spray can add some protection, though it won’t make the bag fully waterproof.
⦁ Avoid Heavy Rain or Submersion – Always store your bag in a dry place and avoid soaking it in water.
⦁ Wipe Off Moisture Promptly – If your straw bag gets damp, gently pat it dry with a soft cloth and allow it to air dry naturally.
By following these steps, you can help extend the life of your woven straw bag and keep it looking great even with occasional exposure to moisture.
Absolutely! Straw bags are a stylish and practical choice for festivals, outdoor concerts, markets, or summer gatherings. Their lightweight, natural aesthetic fits perfectly with a casual, carefree vibe, while their durable craftsmanship means they can handle a day of active use.
Tips for Using a Straw Bag at Festivals
⦁ Opt for a Secure Closure – A zip or drawstring closure can help keep your essentials safe while you’re on the move.
⦁ Choose the Right Style – A crossbody straw bag or a compact tote allows you to carry your items hands-free, giving you more freedom to enjoy the event.
⦁ Pack Light – Carry only what you need—sunglasses, sunscreen, a phone, wallet, and a small water bottle—to keep your bag comfortable and easy to handle.
⦁ Keep it Dry – If there’s a chance of rain, consider using a waterproof pouch inside the bag to protect your belongings, as straw bags are not water-resistant.
Whether you’re dancing at a music festival, strolling through an outdoor market, or relaxing at a summer picnic, a handwoven straw bag is both a functional and fashionable companion.
Yes! Straw bags can be an elegant, stylish accessory for weddings, bridal parties, or other formal occasions. With their natural texture and sophisticated designs, they add a touch of charm that complements both formal and semi-formal attire.
Perfect Straw Bag Styles for Weddings
⦁ Clutch Bags – Our compact straw clutches bring a refined look to any wedding outfit. They’re perfect for carrying just the essentials, like a phone, lipstick, and tissues.
⦁ Structured Handbags – Choose a woven handbag with a polished shape to elevate your formal wear while keeping a natural, artisanal aesthetic.
⦁ Personalised Options – Add monogramming or delicate embellishments to make the bag uniquely yours, ideal for bridal parties or as a thoughtful gift for wedding guests.
⦁ Lightweight and Comfortable – Easy to carry, even during long ceremonies or receptions.
⦁ Timeless Elegance – Handwoven craftsmanship and natural materials provide an understated, elegant appeal.
⦁ Versatile Styling – Neutral tones and soft colours blend beautifully with formal dresses, while a more embellished or decorated straw bag can serve as a statement piece.
Straw bags are a delightful, fashionable choice for weddings and formal occasions, offering a unique blend of practicality, style, and natural charm.
Yes! Our straw bags are made with sustainability and ethical production at their core. We prioritise using natural, renewable materials and supporting skilled artisans, making our bags a responsible choice for eco-conscious shoppers.
Why Our Straw Bags Are Ethical
⦁ Fair Wages and Safe Work Environments – Each bag is handmade by talented artisans in Thailand. We ensure they receive fair pay, work in safe conditions, and have the opportunity to continue practicing their traditional craft.
⦁ Preserving Traditional Techniques – By partnering with artisans who use time-honoured weaving methods, we help keep cultural traditions alive and ensure these skills are passed down to future generations.
Why Our Straw Bags Are Sustainable
⦁ Sustainably Harvested Materials – We source materials like water hyacinth, seagrass, and rattan responsibly, minimising environmental impact and reducing overgrowth in local waterways.
⦁ Biodegradable Fibres – Unlike synthetic handbags, our bags are made from plant-based materials that naturally decompose over time.
⦁ Small-Scale Production – Our handcrafted approach avoids the large-scale industrial processes that contribute to carbon emissions and waste.
When you choose one of our handwoven straw bags, you’re supporting sustainable fashion, fair trade practices, and traditional artistry, all while enjoying a beautiful, durable accessory.
Yes! Certain handwoven collections are created in limited quantities, reflecting the unique craftsmanship and time-intensive methods used by our artisans in Thailand. These limited-edition pieces often feature special designs, rare weaving patterns, and seasonal colours, making them highly sought after by customers looking for something truly unique.
⦁ Traditional Thai Weaving Techniques – Each piece is crafted by skilled artisans using methods passed down through generations, resulting in a bag that’s both authentic and exclusive.
⦁ Seasonal Collections – Limited-edition releases often include seasonal colour palettes and styles that are only available for a short time.
⦁ Exclusive Patterns – Some bags feature intricate weaving patterns or materials that are not used in our regular collections.
How to Access Our Limited Editions
Keep an eye on our website and newsletter for updates on upcoming limited-edition releases. These pieces are available for a short time, and once they’re sold out, they won’t be restocked. By choosing a limited-edition straw bag, you’ll own a one-of-a-kind accessory that showcases the highest level of craftsmanship and creativity.
Staying updated on our latest handwoven straw bag designs is easy! We regularly share information about new arrivals, seasonal collections, and exclusive promotions through our digital channels.
Ways to Stay Informed
⦁ Email Newsletter – Sign up for our newsletter to receive updates directly in your inbox. You’ll be the first to know about new styles, special releases, and limited-edition collections.
⦁ Social Media – Follow us on social platforms where we announce new designs, share behind-the-scenes looks at the weaving process, and provide exclusive offers for our followers.
⦁ Website Updates – Visit our website regularly to explore our latest collections and see what’s coming soon.
By staying connected, you’ll never miss a chance to discover our newest straw bags, seasonal colours, and unique patterns—all crafted with care and sustainability in mind.
2. Custom & Personalised Straw Bag Options
If you’re looking for a one-of-a-kind straw bag, our customisation and personalisation options give you the opportunity to create a truly unique accessory that perfectly reflects your individual style. Whether you’re searching for a special gift, a wedding accessory, or a matching set for you and your loved ones, our bespoke service ensures your bag is tailored just for you.
We offer a variety of personalisation options, including hand-painted initials, monogram embroidery, and custom handles. You can also choose from a wide range of colour options to match your preferred style or occasion, making sure your bag is as unique as you are. Our skilled artisans will take great care in crafting your personalised bag, combining traditional weaving techniques with modern customisation to create something truly special.
Whether it's a gift for a loved one or a personal statement piece for yourself, our customisation options allow you to design a bag that fits your exact needs and style. Discover how you can personalise your straw bag today and make your accessory even more meaningful.
Yes! We provide a variety of customisable handle and strap options, allowing you to tailor your straw bag to suit your style and needs.
Customisation Options
- Woven Handles – Add a natural, seamless look by selecting different weaving patterns or colours.
- Leather Straps – Opt for sleek, durable leather straps in various lengths for a sophisticated touch.
- Fabric-Wrapped Handles – Choose fabric wraps in a range of prints and textures to add a pop of colour or pattern to your bag.
By customising your bag’s handle or strap, you can create a unique, personalised look that complements your wardrobe and adds an extra layer of functionality.
Yes! We offer a range of personalisation options to make your straw bag truly special. This feature isn’t just practical; it’s perfect for creating meaningful gifts or keepsakes.
How Personalised Straw Bags Make Great Gifts
⦁ Unique Wedding Gifts – A straw bag with the bride’s name or initials handwoven into the design becomes a thoughtful and stylish gift she can use on her honeymoon.
⦁ Bridal Party Favors – Matching bags with each bridesmaid’s initials create a coordinated, memorable gift they’ll appreciate long after the big day.
⦁ Beach-Themed Personalisation – Add a loved one’s name alongside a sun or wave motif for a beach-inspired gift that feels personal and fun.
⦁ Anniversaries and Special Occasions – A bag with a hand-stitched anniversary date or initials is a unique way to mark an important milestone.
By choosing a personalised straw bag, you’re giving a beautiful, thoughtful gift that celebrates someone’s individuality and adds a memorable, custom touch to their accessory collection.
Bespoke orders generally cost more than standard designs, as they involve additional customisation, specialised materials, and extra craftsmanship time. The final price will depend on the complexity of your request, including:
⦁ Custom Design Elements – Unique patterns, personalised initials, or other special features can increase the price.
⦁ Premium Materials – Using rare or high-quality materials may lead to higher costs.
⦁ Time and Expertise – Creating a one-of-a-kind bag requires more time and skilled labour, which is reflected in the pricing.
We aim to keep our bespoke options accessible and provide clear pricing upfront so you know exactly what to expect.
Bespoke orders generally cost more than standard designs, as they involve additional customisation, specialised materials, and extra craftsmanship time. The final price will depend on the complexity of your request, including:
⦁ Custom Design Elements – Unique patterns, personalised initials, or other special features can increase the price.
⦁ Premium Materials – Using rare or high-quality materials may lead to higher costs.
⦁ Time and Expertise – Creating a one-of-a-kind bag requires more time and skilled labour, which is reflected in the pricing.
We aim to keep our bespoke options accessible and provide clear pricing upfront so you know exactly what to expect.
While we don’t provide digital mock-ups or pre-production samples, we offer a collaborative approach to ensure your custom design meets your expectations. Before production begins, we can discuss your requirements in detail, consider other design ideas, and explore various customisation options. By walking through your preferences—such as size, style, colour, and any personalised features—you can have confidence in the final result. Our team is dedicated to working closely with you to ensure the finished straw bag aligns with your vision
Yes, you can. Our customisation options include the ability to select multiple colours and patterns for a single bag. For instance, you might choose a classic natural straw base combined with a contrasting dyed pattern to create visual interest. Many customers enjoy exploring combinations of earthy tones, vibrant hues, or pastel shades to personalise their straw bags.
Additionally, you can pick from various weaving techniques that produce unique textures and designs. For example, we offer geometric patterns, diagonal weaves, and multi-coloured stripe effects. By incorporating these different patterns and colours, your custom straw bag can stand out as a one-of-a-kind accessory that reflects your style. Our online gallery showcases a range of completed designs, allowing you to draw inspiration and visualise how multiple colours and patterns come together in a single piece.
This level of customisation not only adds a personalised touch but also enhances the overall appeal of your straw bag, ensuring it perfectly suits your wardrobe and intended use.
Yes, you can. Our customisation options include the ability to select multiple colours and patterns for a single bag. For instance, you might choose a classic natural straw base combined with a contrasting dyed pattern to create visual interest. Many customers enjoy exploring combinations of earthy tones, vibrant hues, or pastel shades to personalise their straw bags.
Additionally, you can pick from various weaving techniques that produce unique textures and designs. For example, we offer geometric patterns, diagonal weaves, and multi-coloured stripe effects. By incorporating these different patterns and colours, your custom straw bag can stand out as a one-of-a-kind accessory that reflects your style. Our online gallery showcases a range of completed designs, allowing you to draw inspiration and visualise how multiple colours and patterns come together in a single piece.
This level of customisation not only adds a personalised touch but also enhances the overall appeal of your straw bag, ensuring it perfectly suits your wardrobe and intended use.
Yes, you can request custom compartments. We understand that modern lifestyles often require a bag that accommodates tech accessories. That’s why we offer the option to include custom-sized compartments tailored for items like phones, power banks, or small tablets.
When ordering a bespoke straw bag, you can provide exact dimensions for the compartments you need. For example, you might want a snug pocket to hold your phone securely or a slightly larger section to fit a power bank and charging cables. While these compartments can be added to the interior lining, it’s important to keep in mind that heavier items or bulky electronics might put strain on the bag’s woven structure.
Additionally, this type of customisation may affect the final cost, as the additional work required to create these compartments involves extra time and material. However, the end result is a well-organised, functional bag that meets your tech-carrying needs without sacrificing the artisanal charm of a handwoven straw design.
There are a variety of embellishments you can choose from. Our customisation options include decorative elements that enhance both the appearance and personalisation of your straw bag. Popular choices include:
⦁ Tassels and Fringe: Add a bohemian touch by incorporating colourful tassels or delicate fringe along the edges of the bag.
⦁ Woven Patterns and Motifs: Opt for unique patterns such as geometric shapes or floral designs, woven directly into the straw.
⦁ Hand-Stitched Embroidery: Personalise your bag with initials, meaningful symbols, or intricate hand-stitched designs.
⦁ Custom Beading and Charms: Enhance your bag with subtle beadwork or attach charming accents that reflect your personality.
⦁ Leather or Fabric Accents: Include small strips of leather or fabric details for added texture and visual interest.
These embellishments not only elevate the overall design but also create a truly personalised accessory that stands out. Our team can work with you to select the perfect details, ensuring that each bag is as unique as the individual who carries it.
Yes, we offer custom handle and strap options. Whether you prefer a more traditional shape or something modern and unique, our artisans can craft handles and straps to match your preferences.
For instance, you might opt for:
- Shorter, Sturdy Handles: Ideal for carrying the bag by hand.
- Longer, Adjustable Straps: Perfect for wearing the bag over your shoulder or as a crossbody.
- Curved or Angular Handles: A creative twist that adds visual interest.
- Mixed Materials: Combine straw handles with leather or fabric for a unique blend of textures.
By working closely with you, we can ensure that the handles or straps complement the bag’s overall style and functionality. This level of customisation allows you to create a straw bag that not only looks great but also feels comfortable and practical to carry.
No, we do not currently offer removable pouches. Since our straw bags are handcrafted in limited quantities rather than mass-produced, we focus on ensuring the quality and integrity of each piece. As a result, removable inner pouches are not part of our standard customisation options.
However, if you’re looking for a specific storage solution, we can work with you to design built-in compartments or pockets. These features can provide additional organisation without the need for a separate pouch. While we do not offer removable inserts, our customisation options still allow you to create a functional and personalised straw bag that meets your needs.
Yes, seasonal customisations are available. If you’d like your straw bag to reflect a particular time of year or holiday, we can incorporate seasonal elements into the design.
For example:
Summer Designs: Bright, tropical colours and open-weave patterns evoke a beachy, sun-soaked vibe.
Winter Themes: Incorporate darker tones, subtle sparkle, or more structured weaves for a sophisticated, cold-weather style.
Holiday Motifs: Add small festive details like embroidery or woven patterns that celebrate holidays such as Christmas or Valentine’s Day.
By tailoring the colours, patterns, and embellishments, we can create a bag that perfectly suits the season and brings a touch of festive cheer to your wardrobe
Submitting a custom design idea is simple. Start by contacting us via our website or email and sharing the details of your vision. This could include sketches, descriptions, or inspiration photos. Our team will review your request and work with you to finalise the design.
We’ll discuss:
- Preferred dimensions and shape.
- Desired colours and patterns.
Any custom embellishments or compartments. - Once the details are confirmed, we’ll begin production. Throughout the process, we’ll keep you informed and ensure that the final product matches your expectations.
We do not send out samples, but you can view our colour options online. Keep in mind that monitor settings and photo lighting can influence how colours appear. Also, due to the handmade nature of our products, slight colour variations may occur. While we do not provide physical samples, we work hard to ensure that the images on our website accurately represent the materials and colours we use.
We offer a variety of closures. In addition to zippers and drawstrings, you can select from:
- Button Closures: Classic wooden or metal buttons provide a secure, traditional look.
- Magnetic Snaps: Convenient and sleek, these closures make it easy to open and close your bag quickly.
Toggle or Loop Fastenings: Add a rustic or handmade touch that blends seamlessly with the straw’s natural texture. - These options give you flexibility in both function and style, ensuring your custom bag meets your needs and preferences.
Yes! While our natural straw finish is our most popular look, we offer a range of hand-dyed colour options to personalise your bag. To help you decide, we provide examples and visual references online that showcase different colours, finishes, and bespoke designs.
Explore Our Online Gallery
- Colour Inspiration – In our gallery, you’ll find a curated selection of past designs and bespoke projects. These showcase how various dyes appear on straw and how they pair with additional features like handles and embellishments.
- Diverse Shades – View finished bags in neutral earth tones, soft pastels, and vibrant colours to get a better idea of what each shade looks like once applied to natural straw materials.
- Style Pairings – Our gallery also includes images of bags with colour-coordinated linings, straps, and decorative accents, helping you envision how a complete design might come together.
Colour Swatch and Dye Selection
- Swatch Samples – Check our online colour swatch to see all available shades at a glance. This guide offers a closer look at the spectrum of colours we can apply, from subtle tans and soft pinks to more striking blues and reds.
- Bespoke Colour Choices – In addition to standard options, we can work with you to find a unique shade that matches your vision, giving your bag a truly personal touch.
How to Get Started
Browse our online gallery and colour swatch to find the perfect shade for your straw bag. Once you have a colour in mind, we can discuss how it will look on the final piece, including any custom handles, linings, or embellishments. By exploring these resources, you’ll have everything you need to create a straw bag that’s uniquely yours.
Yes! We understand that everyone’s needs and preferences are unique, which is why we offer bespoke sizing and shaping options. Whether you’re looking for a roomy tote, a sleek clutch, or something entirely different, our skilled artisans can craft a bag that fits your exact specifications.
Bespoke Sizing Options
- Large Totes – Ideal for shopping, work, or beach outings, we can create a spacious design to accommodate all your essentials.
Compact Clutches – For special occasions or a minimalist approach, our clutches are made to hold just the necessities. - Mid-Sized Handbags – A versatile size that works well for daily use, allowing you to carry personal items while maintaining a streamlined look
Unique Shapes and Custom Designs
- Circular Bags – Trendy and eye-catching, these can be tailored to your preferred diameter.
Structured Shapes – If you have a particular silhouette in mind—such as a trapezoid or crescent—our artisans can bring your vision to life. - Custom Features – Handles, straps, and closures can be adjusted to your desired length or configuration, ensuring your custom straw bag is both stylish and functional.
If you have a specific size or shape in mind, simply let us know your requirements, and we’ll work closely with you to craft a handwoven straw bag that perfectly suits your needs.
Yes, provided it works with the style, size, and type of your chosen bag design, we can integrate compartments and pockets to enhance functionality. While some designs are more suitable for added features than others, our skilled artisans will carefully assess your request to ensure that the modifications align with the overall aesthetic and structure of the bag.
Customisation Options Available
- Zipped Compartments – For added security, zippered pockets can be discreetly incorporated if the bag’s size and weaving pattern allow.
Interior Pockets – Handy storage for smaller items like keys, phones, or lip balms, included where space and design permit. - Dividers – If the bag’s dimensions and shape are suitable, we can introduce dividers to keep your belongings organised and accessible.
By considering the bag’s style and construction, we ensure that any additional compartments or pockets not only serve your needs but also maintain the craftsmanship and integrity of the design.
Tasks
Yes! We can add unique woven patterns, intricate detailing, or personalised motifs to your straw bag. Our skilled artisans are experienced in creating customised designs that cater to your personal style while maintaining the traditional Thai weaving techniques that make our products so special.
Customisation Options
- Woven Patterns – Choose from classic Thai weaving styles, geometric designs, or even a completely original pattern that you have in mind.
- Cultural or Symbolic Motifs – If there’s a particular cultural design, symbol, or motif that’s meaningful to you, we’ll work closely to incorporate it into the bag’s weave.
- Custom Logos – For businesses, organisations, or personal branding, we can integrate a logo or emblem directly into the straw pattern.
- Personal Touches – Subtle yet meaningful details, such as initials or a favourite shape, can be woven into the bag’s design for a unique, personal touch.
The Process
Our team will collaborate with you to refine your vision, ensuring that the final design is not only beautiful but also practical and aligned with the natural aesthetics of straw weaving. We’ll consider the size, shape, and intended use of the bag to guarantee that the customised pattern enhances both the look and functionality of the final product.
By choosing a custom pattern or design, your straw bag becomes a one-of-a-kind accessory that reflects your individuality and honours the rich tradition of handwoven craftsmanship.
Yes! We provide hand-stitched embroidery for anyone looking to personalise their straw bag. Whether you’d like to add a touch of elegance, showcase a brand, or create a meaningful gift, our custom embroidery service can help bring your vision to life.
Personalisation Options
- Initials or Names – Add a refined monogram or a full name for a subtle, sophisticated look.
- Decorative Designs – Choose floral patterns, artistic motifs, or custom graphics to make your bag truly unique.
- Logos for Businesses – Opt for custom logo embroidery, perfect for corporate gifts, promotional events, or brand merchandise.
- Thread Colour Choices – Select from a wide range of thread colours to complement your bag’s style and theme.
By choosing custom embroidery, you can turn any straw bag into a bespoke accessory, ensuring it reflects your personality or the story you want to share.
Yes! We understand that everyone has unique preferences when it comes to texture and appearance, so we’re happy to accommodate requests for different weaving techniques. Whether you’re looking for a more structured, polished finish or a casual, open-weave pattern, our artisans can create a design that matches your vision.
Available Weaving Styles
- Tight, Structured Weave – For those seeking a formal, refined look, this style offers a sleek and sturdy texture that holds its shape well.
- Loose, Open Weave – If you prefer a more relaxed, bohemian feel, the open-weave style provides a light, airy texture that’s perfect for casual or beachwear.
- Geometric Patterns – Choose a decorative weave with diamond or herringbone patterns for added visual interest.
- Intricate Details – Opt for a combination of weaves or detailed overlays that enhance the bag’s overall aesthetic.
How to Request a Custom Weaving Style
Simply let us know the style you’re envisioning, and our team will work closely with you to create a handwoven straw bag that reflects your desired look. By selecting a specific weaving technique, you’ll end up with a bag that’s not only functional but also uniquely yours.
Yes! We offer the option to customise the handle length of your straw bag so that it perfectly suits your preferences and lifestyle.
Handle Length Options
- Short Handles – Ideal for a classic, handbag-style look, short handles allow you to carry the bag by hand or in the crook of your arm.
- Medium-Length Handles – Comfortable for over-the-shoulder wear, this versatile length makes the bag convenient for daily use.
- Long Crossbody Straps – If you prefer a hands-free option, we can add a longer strap so the bag can be worn comfortably across your body.
- Adjustable Straps – For those who like flexibility, we can provide adjustable straps, giving you multiple carry options in one bag.
By selecting the handle length that works best for you, you’ll have a straw bag that’s both stylish and functional, tailored exactly to your needs.
Yes, we specialise in creating personalised straw bags for weddings, bridal parties, and luxury events. These handcrafted pieces are not only beautiful accessories, but also thoughtful, lasting mementos of special occasions.
Customisation Options
- Hand-Stitched Embroidery – Add the names or initials of the bride, groom, bridesmaids, or special guests for a personal and elegant touch.
- Custom Colour Schemes – Match your straw bags to the wedding’s theme by choosing custom-dyed straw and complementary linings or embellishments.
- Unique Designs – Incorporate motifs, patterns, or symbols that reflect the event’s style, location, or cultural influences.
- Personal Details – Include embroidered wedding dates or meaningful phrases to make the bags even more special.
Why Personalised Straw Bags Are Perfect for Weddings
- Meaningful Bridal Party Gifts – Bridesmaids will appreciate a bespoke bag that doubles as both a gift and a practical accessory for the big day.
- Destination Wedding Keepsakes – Guests at beach or tropical weddings can carry their custom straw bags during the celebration and take them home as a cherished reminder of the event.
- Elegant and Versatile – Straw bags provide a stylish and eco-friendly alternative to traditional event favours, offering lasting functionality long after the wedding.
If you’re planning a wedding or special occasion, our handwoven, personalised straw bags offer the perfect blend of practicality, style, and sentimentality.
Yes! A zip closure can be integrated into your customised straw bag to provide extra security and peace of mind. Many customers choose this option for added safety when carrying personal items, especially if they plan to use the bag while traveling or for daily errands.
Why Choose a Zip Closure?
- Improved Security – A zip closure ensures that your belongings stay safely tucked away, even if the bag tips over or is placed in a crowded setting.
- Enhanced Versatility – By adding a zipper, your straw bag becomes suitable for a wider range of uses, from casual outings to more active occasions.
- Custom Fit – Our team will incorporate a zip closure that complements your bag’s design without compromising its style or structural integrity.
How to Request a Zip Closure
When placing your custom order, simply let us know your preference for a zip closure. Our artisans will tailor the bag’s opening to include a durable, easy-to-use zipper that blends seamlessly with the overall design.
Yes! We can create customised straw bags that align with seasonal themes or festive occasions, making them perfect for everything from summer holidays to special celebrations.
Popular Seasonal Customisations
- Summer-Themed Bags – Tropical motifs, bright colours, or beach-inspired designs make for ideal holiday getaways or poolside lounging.
- Christmas or Valentine’s Day Styles – Festive patterns, red-and-white accents, or heart-shaped embellishments add a touch of holiday charm.
- Mother’s Day or Birthday Personalisation – Elegant details like initials, meaningful phrases, or custom embroidery create a thoughtful, one-of-a-kind gift for loved ones.
- Special Occasion Motifs – Whether it’s a wedding, anniversary, or family reunion, you can incorporate themes and colours that celebrate the event’s significance.
By adding seasonal elements or personalised touches, your handwoven straw bag becomes more than just an accessory—it’s a lasting keepsake that reflects the spirit of the occasion.
Yes! For bespoke orders, we offer a variety of fabric linings that allow you to personalise the interior of your custom straw bag. Whether you prefer a subtle, understated finish or a bold splash of colour, we can tailor the lining to match your style and practical requirements.
Lining Fabric Options
- Neutral Cotton Linings – Perfect for those seeking a classic and simple look that complements the natural texture of the straw.
- Patterned Fabrics – Add personality to your bag with colourful or decorative patterns, giving the interior a unique and eye-catching touch.
- Water-Resistant Linings – For extra durability, especially if you’ll be using the bag near the beach or pool, we can include a water-resistant fabric to help protect the bag’s contents.
By selecting your preferred lining material, you’ll not only enhance the look of the bag but also increase its functionality, making it an even more versatile and personal accessory
While we don’t provide direct customer logo embroidery, we do offer a range of personalised hand-stitching and customisation options for corporate gifts. Additionally, we recommend taking a look at our online gallery, where you can view examples of previous works and get inspiration for your custom project.
Customisation Options for Corporate Gifting
- Hand-Stitched Names or Phrases – Add meaningful text or project names to align with your company’s messaging.
- Custom Colour Themes – Select colours and linings that complement your branding, ensuring a polished and cohesive look.
- Eco-Friendly Corporate Gifts – Our handwoven straw bags make thoughtful, sustainable gifts that clients and employees will appreciate.
Personalised straw bags have become a popular choice for eco-friendly corporate gifts and promotional items. They offer a sustainable and stylish alternative to conventional giveaways, making them perfect for a variety of business events and outreach initiatives
Why Businesses Love Personalised Straw Bags
- Eco-Friendly Appeal – As sustainability becomes increasingly important, companies are turning to products made from natural, renewable materials. Handwoven straw bags not only look great but also help convey a company’s commitment to environmental responsibility.
- Customisable Design – With options for hand-stitched personalisation, businesses can create unique gifts that reflect their brand’s personality and values. Adding initials, names, or short phrases makes each bag feel more special and memorable.
- Versatility – These bags are ideal for a wide range of uses, from practical totes for daily errands to elegant clutches for evening events. This versatility ensures that recipients will keep and use the bags long after the event, extending the promotional value.
Professional Impression – High-quality, handcrafted straw bags demonstrate thoughtfulness and attention to detail, leaving a lasting positive impression on clients, partners, and employees.
Many businesses choose personalised straw bags as eco-friendly corporate gifts or promotional items for events, trade shows, and conferences. These bags offer a sustainable alternative to traditional giveaways, combining style with environmental responsibility. Handwoven straw bags can be customised with hand-stitched personalisation, allowing companies to add initials, names, or thoughtful messages that make each gift unique and memorable. By opting for these versatile and well-crafted items, businesses demonstrate their commitment to sustainability while leaving a lasting positive impression on recipients.
By choosing personalised straw bags as corporate gifts, businesses can combine style, sustainability, and personalisation, creating a promotional item that stands out and aligns with modern values.
Yes! We offer matching sets of customised straw bags, making them perfect for families, couples, or group gifts. Whether you’re looking for a cohesive look across multiple bags or just a few personalised touches to tie the designs together, our artisans can create a set that suits your needs.
Examples of Matching Sets
- Mother and Daughter Sets – Coordinating straw bags in different sizes or colours, so both mom and child can carry similar styles.
- Couple Sets – Matching bags with complementary details, such as hand-stitched initials or shared motifs.
Group Gifts – Sets for bridesmaids, groomsmen, or family members, with each bag featuring slight variations like colour accents or personal embroidery. - Bag and Wallet Combinations – Pair a matching handbag and wallet for a polished, unified look.
Customisation Options
- Consistent Patterns or Motifs – Repeating designs across the set for a cohesive appearance.
- Custom Colours – Harmonised tones that tie the set together while still allowing each piece to stand out.
- Personalised Details – Hand-stitched initials, names, or special phrases to make each bag truly unique.
By choosing a matching set of customised straw bags, you’ll have a collection that’s both stylish and meaningful, designed to bring joy and practicality to everyone who receives them.
We do not offer private-label manufacturing or the creation of exclusive branded collections. However, we take pride in providing a wide range of carefully crafted, handwoven straw bags that cater to different needs and styles. While we do not create bespoke collections under a specific brand, we offer a diverse selection of existing designs that can be customised or selected to fit your business’s aesthetic
If you're seeking high-quality, handmade bags that reflect artisanal craftsmanship and natural materials, our current product line features a variety of styles, colours, and features that can align with your brand’s identity and appeal to your customers. Whether you're looking for sustainable fashion options for your store, unique accessories for your boutique, or eco-conscious products for your customers, our collection offers a range of options to choose from.
We are happy to assist you in selecting the perfect bags from our collection to suit your needs and help you offer exceptional, eco-friendly accessories to your customers.
You can explore our Bespoke Straw Bag Gallery, which showcases a wide range of handcrafted designs created for customers around the world. This gallery provides an excellent starting point for gathering ideas, featuring everything from classic styles to unique patterns and personalised touches.
How Our Gallery Can Help
- Discover Popular Patterns – See examples of intricate weaving techniques and motifs.
Explore Colour Combinations – Find inspiration in different dye shades, from natural tones to vibrant hues. - View Personalisation Examples – Check out designs with custom initials, decorative stitching, or customisable linings.
- Compare Sizes and Shapes – Determine which bag sizes and shapes best match your vision, from compact clutches to spacious totes.
Design Guidance and Support
If you already have an idea in mind but need help refining it, our team can guide you through the customisation process. We’ll help you:
- Select materials that suit your preferences.
- Choose weaving styles that align with your aesthetic.
- Add personal touches like monograms or unique embellishments.
Whether you’re designing a single one-of-a-kind straw bag or planning a larger custom order, our gallery and team are here to help bring your vision to life.
Yes! We can craft a custom-sized straw bag tailored to accommodate your laptop, tablet, Kindle, or other gadgets. By providing the specific dimensions of your device, we can design a bag that not only fits perfectly but also includes additional features for functionality and protection.
What Can You Customise?
- Exact Dimensions – Let us know your device’s measurements, and we’ll adjust the bag’s size to ensure a snug fit.
Added Padding – For extra protection, we can incorporate padded linings to safeguard your gadget from bumps and scratches. - Dedicated Compartments – Consider compartments or dividers for keeping your device secure and organised alongside other essentials.
- Reinforced Handles or Straps – For heavier gadgets like laptops, we can strengthen the bag’s handles or add a comfortable shoulder strap for easy carrying.
The Result
You’ll receive a handcrafted straw bag that combines traditional weaving techniques with practical modern features. This allows you to carry your device safely and stylishly, whether you’re commuting, travelling, or heading to a café.
Yes! We offer a range of fabric insert options to help you personalise your straw bag’s interior. These fabric linings not only provide added protection but also give the bag a unique and stylish flair.
Custom Fabric Insert Options
- Drawstring Cotton Linings – Perfect for protecting your belongings while maintaining a natural and simple look.
- Patterned Silk Linings – Choose elegant silk patterns or floral prints to add a touch of sophistication and colour.
- Water-Resistant Linings – Great for beach bags or everyday totes, these help protect items from spills or moisture.
- Custom Colours and Designs – Select fabrics that match your taste or complement the bag’s exterior colour.
By choosing a fabric insert, you can enhance both the style and functionality of your handcrafted straw bag.
Yes! We are happy to craft a one-of-a-kind straw bag tailored to commemorate a special occasion like a milestone birthday or anniversary. This could include thoughtful details and unique customisation options to make the bag a truly memorable gift or keepsake.
Special Edition Customisation Options
- Embroidered Dates or Numbers – Add a significant date or milestone number woven directly into the bag.
- Personalised Hand-Stitching – Feature initials, names, or meaningful phrases hand-stitched to mark the occasion.
- Unique Colour Schemes – Choose custom colours to reflect a loved one’s favourite hues or match a celebratory theme.
- Decorative Embellishments – Include subtle embellishments like bows, beads, or charms that add a personal, festive touch.
By incorporating these elements, your limited edition straw bag becomes more than just an accessory—it becomes a heartfelt reminder of a cherished milestone.
Yes! We provide a variety of weaving textures and patterns, allowing you to select the look and feel that best suits your style. Each texture creates a unique visual and tactile experience, making your straw bag one-of-a-kind.
Weaving Texture Options
- Tightly Woven Straw – Offers a smooth, polished finish and a more structured appearance, ideal for formal or classic designs.
- Loose Weave or Open Weave Patterns – These create a more breathable, relaxed aesthetic, often associated with bohemian or beach styles.
- Textured Geometric Patterns – From diagonal to circular designs, these add a dynamic visual effect, making the bag stand out with its intricate detailing.
- Combination Weaves – Mix and match different weaving styles for a bag that’s both unique and functional.
Customised Craftsmanship
Our artisans can adapt the weaving technique to match your preferences, ensuring your bag not only looks stunning but also reflects your personal style.
Yes! We can create customised woven straw clutches tailored specifically for evening events, blending natural craftsmanship with elegant details. These personalised clutch bags can be designed to match your formal attire and reflect your unique sense of style.
Customisation Options
- Hand-Embroidery – Add initials, names, or decorative motifs for a personal and refined touch.
- Metallic Accents – Incorporate subtle gold or silver details to elevate the bag’s overall look.
- Premium Linings – Choose silk or velvet interiors to add a luxurious feel and complement your evening outfit.
- Custom Colours and Patterns – Select from a range of colours or weaving patterns to match the theme of your special occasion.
A Perfect Evening Accessory
Our customisable straw clutches combine the timeless charm of handwoven straw with modern elegance, making them a stylish and thoughtful choice for weddings, galas, or other formal gatherings.
Yes! We can include hidden interior pockets or discreet compartments for added privacy and security. Whether you’re looking to safely store passports, credit cards, cash, or keys, our skilled artisans can integrate these compartments into the bag’s design without altering its stylish appearance.
Benefits of Hidden Compartments
- Enhanced Security – Keep valuable items out of sight and safe from theft.
- Discreet Organisation – Maintain a clean and uncluttered bag interior by tucking smaller items away in hidden pockets.
- Custom Placement – Choose where the hidden compartment is located, such as within the lining, at the base of the bag, or behind a decorative flap.
How to Request Hidden Compartments
When customising your straw bag, let us know what items you’d like to secure, and we’ll work with you to determine the best placement and design for the hidden compartments.
Yes! We can create a custom straw bag that’s designed to adapt to various styles and uses. By incorporating removable handles, adjustable straps, and versatile closures, you’ll have a bag that can transition seamlessly from one look to another.
Multi-Functional Features
- Removable Handles – Switch out short handles for longer straps or vice versa to suit your outfit or occasion.
- Adjustable Straps – Convert your straw bag into a crossbody, shoulder bag, or handheld tote simply by adjusting the strap length.
- Modular Attachments – Add or remove decorative elements, such as detachable tassels or charms, to shift from casual to formal.
- Convertible Closures – Flexible openings and fastenings can change the bag’s shape, allowing you to carry it as a roomy tote or fold it down into a sleek clutch.
How to Request a Multi-Functional Design
When placing your order, let us know how you’d like to use your bag, and our artisans will create a straw bag that offers the flexibility you need—whether you’re heading to a casual day out, an elegant evening event, or a weekend trip.
Yes! We specialise in creating boho-style straw bags adorned with fringe, tassels, or other decorative accents. These features add a relaxed, free-spirited touch to your custom bag, perfect for festivals, casual outings, or beach days.
Bohemian Design Features
- Handwoven Tassels – Subtle or bold, these can be added to the bag’s edges, handles, or as removable charms.
- Decorative Fringe – Incorporate fringe along the sides or bottom for a flowing, bohemian vibe.
- Macrame Accents – Add intricate macrame details for a handcrafted, artisanal feel.
- Natural Elements – Include wooden beads, shells, or leather cords for an earthy, organic style.
Simply let us know your preferred fringe length, tassel colours, or additional boho details. Our artisans will weave these features into the design, resulting in a one-of-a-kind handmade straw bag that reflects your aesthetic.
Yes! We can craft matching monogrammed straw bags for couples, making them a meaningful and stylish gift. Each bag can be customised with his or her initials, important dates, or special messages to commemorate anniversaries, weddings, or other shared milestones.
Personalisation Options
- Initials or Names – Add both partners’ initials in a complementary design.
- Wedding Dates or Anniversaries – Include a memorable date to mark the occasion.
- Custom Colour Accents – Coordinate the monograms with your chosen colours to create a harmonious look.
- Special Messages – Incorporate a short phrase, quote, or meaningful words that hold significance for both of you.
A Unique Keepsake
By choosing monogrammed straw bags, you’ll have a set of beautiful, handcrafted accessories that celebrate your relationship and provide a lasting reminder of your shared journey.
Yes! We offer matching accessories designed to complement your customised straw bag. These pieces allow you to create a cohesive look that’s both stylish and practical.
Available Matching Accessories
- Straw Wallets and Coin Purses – Perfect for keeping your cards, cash, or coins organised while maintaining the same handwoven aesthetic as your bag.
- Mini Pouches – Great for storing small essentials like lip balm, keys, or earphones, these pouches fit neatly inside your bag.
- Keyrings and Woven Charms – Add a coordinated charm or keyring for a unified, polished appearance.
Benefits of Matching Accessories
- Consistent Style – All accessories are made with the same high-quality craftsmanship and materials as your straw bag.
- Convenience and Organisation – Keep smaller items secure and easily accessible while maintaining a cohesive, elegant look.
- Personalised Touch – Choose matching colours, patterns, or personalisation options to make your accessory set truly one-of-a-kind.
By adding a wallet or coin purse to your custom order, you’ll enjoy a complete, coordinated accessory set that’s as functional as it is fashionable.
Yes! We can personalise your straw bag by embroidering your child’s name or initials. This customisation option is a wonderful way to create a unique, meaningful gift for birthdays, holidays, or special occasions.
Custom Embroidery Options
- Full Names or Initials – Add their full name, initials, or even a nickname for a personal touch.
- Thread Colour Choices – Select from a variety of thread colours to match their favourite shade or complement the bag’s design.
- Decorative Elements – Enhance the embroidery with subtle embellishments, such as a small heart, star, or floral detail, for an extra-special look.
A Thoughtful Gift
Having your child’s name embroidered on a handwoven straw bag makes the gift both functional and deeply personal. Whether it’s for a family celebration, a back-to-school surprise, or a keepsake they can cherish, our custom embroidery turns a simple bag into something truly one-of-a-kind.
Yes! We offer the option to add a detachable and adjustable strap to your custom straw bag. This allows you to easily switch between different carrying styles, making your bag more versatile and convenient.
Benefits of a Detachable Strap
- Handbag, Shoulder, or Crossbody Options – Use it as a handheld bag for a formal look, a shoulder bag for everyday errands, or a crossbody bag for hands-free convenience.
- Easily Removable – Take off the strap when you prefer a more streamlined style, or swap it out for a different colour or length.
- Adjustable Length – Adjust the strap to your desired length for a perfect fit, no matter the occasion.
Customisation Options
- Material Choices – Select a straw-matching strap for a cohesive look, or choose a leather or fabric strap for contrast.
- Hardware Details – Pick from metallic clasps or rings that best suit your bag’s aesthetic.
- Colour and Finish – Match the strap to your bag’s colour scheme, or opt for a bold accent to make a statement.
By customising your straw bag with a detachable strap, you’ll have a flexible accessory that adapts to your personal style and changing needs.
Yes! For select designs, we offer custom metal hardware options to enhance both the functionality and appearance of your straw bag. These metallic details can add a touch of elegance and refinement, making your bag truly one-of-a-kind.
Custom Metal Hardware Options
- Clasps and Closures – Choose from gold, silver, or brass finishes for snap closures or magnetic clasps.
- Buckles and Straps – Incorporate adjustable buckles in a metallic finish to give your bag a polished look and added versatility.
- Decorative Embellishments – Add subtle metallic accents like rings, studs, or corner details for a sophisticated touch.
How to Add Metal Hardware
When placing your order, simply let us know your preferred hardware type and finish. Our artisans will integrate the chosen metallic elements into the bag’s design, ensuring a cohesive and elegant final product.
Some of our handwoven straw bags are crafted with a flexible weave, making them easier to pack or store. If you’re looking for a bag that can fold down when not in use, we may be able to accommodate that request. Please contact us to discuss which styles and materials can be tailored to meet this need.
Do You Offer Custom Closures, Such as Drawstrings or Button Clasps?
Yes! We offer a variety of custom closures to suit your style and functional preferences. Depending on the bag’s design, you can choose from:
- Drawstring Closures – Provide a chic, secure look while maintaining the bag’s casual aesthetic.
- Button or Wooden Clasps – Add a traditional or rustic touch, enhancing the natural appeal of the straw material.
- Magnetic Snap Closures – Offer quick and easy access to the contents while keeping items secure.
These custom closure options allow you to personalise your straw bag for both convenience and style.
Yes! We can adapt select straw bag designs to include adjustable backpack-style straps. This modification provides a hands-free carrying option, making the bag more convenient for travel, commuting, or busy days on the go.
Customisation Features
- Adjustable Straps – Add straps that can be lengthened or shortened to fit comfortably on your back.
- Reinforced Structure – Ensure the bag maintains its shape and durability when carried as a backpack.
- Secure Closures – Incorporate zippers, drawstrings, or clasps that keep belongings safe while you’re on the move.
By customising a straw bag into a backpack style, you’ll enjoy both the natural charm of handwoven straw and the practicality of hands-free functionality.
Yes! We can add chain straps to your straw bag as an alternative to traditional woven handles. Chain straps provide a more polished, modern look, making them a great choice for elegant evening bags or smaller crossbody styles.
Chain Strap Options
- Metal Finishes – Choose from gold, silver, or brass-tone chains to match your style.
- Various Lengths – Opt for short chain handles for a chic handbag style, or longer chains for a shoulder or crossbody design.
- Adjustable or Detachable – Select chains that can be adjusted in length or detached for added versatility.
By customising your straw bag with a chain strap, you’ll create a sophisticated accessory that pairs beautifully with formal or semi-formal outfits.
3. How to Order & Secure Payment Options
Shopping with The Straw Bag Company is both easy and secure, offering a seamless experience from browsing to checkout. We understand the importance of flexibility and security when it comes to online shopping, which is why we offer a variety of payment options to suit your preferences.
Accepted Payment Methods
We accept the following payment methods for your convenience:
- Visa and Mastercard – Pay with your preferred credit or debit card.
- PayPal – A fast and secure way to complete your purchase using your PayPal account.
- Klarna Buy Now, Pay Later – Enjoy flexibility with Klarna, allowing you to split your payments or delay them for easy financial management.
Payment Security
We take payment security seriously. Our website uses SSL encryption to ensure that all personal and payment details are protected during the checkout process. You can shop with confidence, knowing that your data is securely handled.
Hassle-Free Checkout
Whether you're making a single purchase or ordering in bulk, our checkout process is straightforward and designed for a smooth experience. Simply select your items, choose your preferred payment method, and proceed with confidence. If you have any questions about order modifications, payment security, or applying discount codes, our easy-to-follow process will guide you through.
Order Modifications & Payment Support
If you need assistance with modifying your order, have questions about payment options, or need help with discount codes, we are here to assist you. We strive to provide a hassle-free shopping experience and ensure all transactions are secure and efficient.
This section covers everything you need to know about placing an order with The Straw Bag Company, ensuring that you enjoy a seamless and safe shopping experience.
Yes! We provide a variety of customisable handle and strap options, allowing you to tailor your straw bag to suit your style and needs.
Customisation Options
- Woven Handles – Add a natural, seamless look by selecting different weaving patterns or colours.
- Leather Straps – Opt for sleek, durable leather straps in various lengths for a sophisticated touch.
- Fabric-Wrapped Handles – Choose fabric wraps in a range of prints and textures to add a pop of colour or pattern to your bag.
By customising your bag’s handle or strap, you can create a unique, personalised look that complements your wardrobe and adds an extra layer of functionality.
Yes, your payment is completely secure. We use SSL (Secure Socket Layer) encryption to protect all transactions on our website. This ensures that your personal and payment details are encrypted and remain private throughout the checkout process.
In addition, we do not store or share your payment information, providing you with a safe and trustworthy shopping experience every time.
What Is the Payment Gateway and Is It Secure?
We use the Stripe payment gateway, a widely trusted and fully integrated solution. Stripe ensures that all transactions are processed securely, protecting your personal and financial information with advanced encryption and fraud prevention tools.
Stripe’s payment system is known for its reliability, compliance with industry standards, and robust security measures. With Stripe, you can shop with confidence knowing that your payment details are handled safely and never stored by us. This integrated payment gateway allows us to offer multiple payment options—such as Visa, Mastercard, PayPal, and Klarna—within a single secure platform, ensuring a smooth and secure checkout experience.
We accept a range of secure payment methods to suit your preferences, including:
- Visa and Mastercard: Both credit and debit cards are welcome.
- PayPal: Enjoy fast, secure online transactions.
- Klarna: Take advantage of Buy Now, Pay Later options, available at checkout (subject to eligibility).At this time, we do not accept American Express.
Yes! We offer Klarna through Stripe. With Klarna, you can:
- Pay in instalments (availability depends on Klarna’s country-specific options).
Buy now and pay later, providing you with more financial flexibility.Simply choose Klarna at checkout to view the available payment plans for your order.
At this time, we do not offer gift cards, but we’re actively exploring this option due to customer demand. Many of our customers have requested e-gift cards, and we are currently working on a solution that will allow you to purchase and redeem them in the future.
If you’re interested in updates, we recommend subscribing to our newsletter or following us on social media so you’ll be the first to know when gift cards become available.
Yes! When you sign up for our newsletter, you’ll receive an exclusive one-time 10% discount code to use on your first order. You can easily sign up directly from the front of our home page.
Our newsletter is the best way to stay informed about our latest promotions, new collections, and special coupon offers. Subscribers often receive additional discounts, sneak peeks at upcoming products, and helpful tips on caring for their straw bags.
By joining, you’ll not only get your first-time discount but also enjoy ongoing perks and insider updates.
If you have a promo or discount code, enter it at checkout in the designated field. The discount will be automatically applied before payment is processed.
Important Notes:
- Only one discount code is permitted per account and address.
- We reserve the right to withdraw a discount code if misuse is identified.
- Discount codes must be used before completing the order and cannot be applied afterwards.
- If you experience any issues applying a code, please reach out to our sales team via email for assistance.
No, our system allows only one discount code to be applied per order. If you have several codes available, you’ll need to choose the one that offers the best savings before completing your purchase. Once you’ve selected and entered your chosen code during checkout, the discount will be reflected in your total.
Keep in mind that combining codes for additional discounts isn’t possible, so consider which code provides the greatest benefit. Also, make sure to review the terms of each code, as some may have specific eligibility criteria, expiry dates, or restrictions on certain items. By understanding your available options, you can ensure you’re getting the maximum value from your discount.
If you need to modify or cancel your order, it’s important to act quickly. Please contact us at sales@strawbagcompany.com as soon as you realize a change is necessary. The ability to make adjustments largely depends on whether your order has already been processed or shipped.
Orders Not Yet Shipped:
For orders that are still in the processing stage, we may be able to:
- Adjust quantities.
Change the delivery address. - Update customisation details.
- Cancel the order altogether if it no longer suits your needs.
Orders Already Shipped:
Once the order has been dispatched and is in transit, we cannot make any changes or cancellations. At that point, the order is considered final.
Contacting Us for Changes:
If you believe your order might still be eligible for modifications, reach out to us as soon as possible. The sooner we know about the change, the better the chance we have to accommodate your request.
Yes, after your payment is successfully processed, you’ll receive an order confirmation email. This email serves as a receipt and a reference for your purchase.
What You’ll Find in the Order Confirmation Email:
- Order Number: A unique identifier for your order, which you can use to track your purchase or reference when contacting customer support.
- Billing and Shipping Information: A clear summary of the billing address and the shipping destination, ensuring everything is correct.
- Payment Confirmation: A detailed breakdown of the payment method used, the total amount paid, and any applied discounts or promotions.
- Estimated Delivery Timeframe: An approximate timeframe for when you can expect your order to arrive, giving you a clear sense of when it will be delivered.
What to Do If You Don’t Receive the Confirmation Email:
- Check Your Spam or Junk Folder: Sometimes confirmation emails can be filtered into these folders.
- Ensure You Provided the Correct Email Address: Double-check the email address you entered during checkout to ensure it’s accurate.
- Contact Customer Support: If you still haven’t received the confirmation, you can reach out to our team. We’ll resend the email or provide you with the necessary details to confirm your order.
This confirmation email provides all the key details you need to keep track of your purchase and ensure a smooth delivery process.
No, our checkout process only supports one shipping address per order. This means that if you want items sent to different addresses, you’ll need to place a separate order for each destination.
For example, if you’re sending gifts to friends or colleagues in different locations, you will have to check out multiple times—each time specifying the recipient’s address. This ensures that each item is correctly assigned to the proper shipping destination.
For Bulk Orders or Corporate Gifts:
If you’re ordering a large quantity of items for a corporate event, holiday gifts, or other group occasions, we understand that multiple addresses may be necessary. In these cases, we recommend contacting our customer service team directly. We may be able to:
- Discuss custom shipping options to streamline the process.
- Offer bulk packaging solutions if it’s more efficient.
- Provide guidance on how to handle large orders with multiple recipients.
While our standard checkout doesn’t support multiple addresses in one order, we are happy to work with you on a tailored solution for larger, more complex purchases.
All payments are processed in GBP (£ British Pounds Sterling). If you are purchasing from outside the UK, your bank or payment provider may automatically convert the amount into your local currency at their exchange rate.
Will I be charged extra fees for international transactions?
If you are ordering from outside the UK, your bank may charge a small international transaction fee, depending on your card provider. We recommend checking with your bank before making a purchase.
What should I do if my payment is declined?
If your payment is declined, check the following:
✔ Ensure that your card details are entered correctly, including the CVV security code.
✔ Make sure your card is enabled for online transactions.
✔ Try using an alternative payment method, such as PayPal or Klarna.
✔ Contact your bank or card provider to confirm there are no restrictions on international or online purchases.
If the issue persists, contact us at sales@strawbagcompany.com, and we will assist you.
Yes, you will automatically receive an invoice via email after your order is confirmed. If you need additional documentation, such as a detailed receipt, you can contact us and we’ll provide the necessary information.
Please note that we do not charge VAT on our orders, so your invoice will not include VAT details.
Yes, we welcome international orders! All payments are processed in GBP (£ British Pounds Sterling). If you’re located outside the UK, your bank will convert the total into your local currency based on the exchange rate at the time of the transaction. This makes it easy and convenient for customers around the world to shop with us.
Yes, our website offers both a language translation feature and an estimated currency conversion. From our home page, you can select from multiple language options to view the site in your preferred language. Additionally, our system provides an approximate price in your local currency, based on the GBP (£ British Pounds Sterling) exchange rate.
Please note that this is only an estimate and is intended as a helpful reference. Your final payment amount will be confirmed by your bank or payment provider, reflecting the actual exchange rate at the time of purchase.
Yes, pre-ordering is a convenient option we offer for some of our most popular straw bag designs. When an item sells out due to high demand, pre-orders allow you to reserve your desired bag ahead of the next restock. By securing your pre-order, you ensure that as soon as the item becomes available again, it will be shipped directly to you.
During the pre-order process, you’ll be provided with an estimated shipping timeframe. This gives you a clear idea of when your bag will be restocked and when you can expect it to arrive. Additionally, pre-ordering can sometimes grant you early access to new or limited-edition designs that are not yet available for immediate purchase.
If you see a product listed as available for pre-order, simply add it to your cart, complete the checkout process, and the item will be reserved for you. Once the restock date arrives, your pre-ordered bag will be shipped to the address you provided.
Yes, we do! For businesses, retailers, and event organisers, we offer wholesale discounts on bulk orders. This allows you to stock up on our handcrafted straw bags at reduced pricing, making it more cost-effective for larger purchases.
Key Information About Wholesale Orders:
- Minimum Order Quantities (MOQs): The MOQ depends on the specific design and total order size. Some styles may have a lower MOQ, while more intricate designs might require a larger order.
- Available Designs: Not all of our designs may be available for wholesale at all times. Stock levels can vary, so we encourage you to contact us to discuss which styles are currently in stock and suitable for bulk purchase.
- Wholesale Agreements: We’ll provide clear terms for your wholesale order, including pricing structures, estimated delivery times, and return policies (if applicable).
How to Proceed with Wholesale Inquiries:
If you’re interested in wholesale pricing, please contact us at sales@strawbagcompany.com. We’ll be happy to provide:
- A full list of available designs and quantities.
- Detailed wholesale pricing options.
- Guidance on how to place your bulk order.
- Estimated shipping times and costs.
With our wholesale program, you’ll be able to offer our unique, handwoven straw bags to your customers or event attendees, all while enjoying competitive pricing on larger orders.
No, we do not offer VAT refunds for international customers. Our company is not VAT registered, so we do not charge VAT on any of our products. This means that all prices shown on our website are the final prices you will pay—there are no VAT charges included and, therefore, no VAT refunds applicable.
If you have further questions about pricing or how our orders are processed, please feel free to reach out to us, and we’ll be happy to provide additional information.
No, for security reasons, we can only ship to the confirmed address registered to your payment card. This ensures that the shipping address matches the billing address on file with your card issuer, helping to prevent fraud and ensure a safe transaction. If you need the item delivered to another address, you’ll need to contact your bank or card provider to update the registered address before completing your purchase.
No, we do not accept phone payments. All transactions must be completed securely through our website, which is equipped with industry-standard encryption to protect your personal and payment information. This policy ensures a safe and consistent payment process for all customers.
Currently, we do not have a loyalty program. However, we’re actively exploring ways to reward our valued repeat customers in the future. By subscribing to our newsletter, you’ll be the first to know about new promotions, special discounts, and any upcoming loyalty or rewards initiatives we introduce.
Unfortunately, once you’ve placed your order, we’re unable to apply a discount code retroactively. To ensure you receive the intended discount, it’s important to enter the promo code at checkout before finalising your purchase.
If you have questions about current promotions or codes, feel free to contact our customer service team before completing your order. This way, we can help you get the most value out of your purchase.
Yes, you can place an order on our website without creating a customer account. The guest checkout option allows you to shop and complete your purchase without needing to register a username or password. This can be convenient if you’re in a hurry or prefer not to store your information.
Benefits of Guest Checkout:
- Quick and Easy: You won’t need to spend time setting up an account.
- No Login Required: You can complete your purchase in a few simple steps.
- No Ongoing Commitment: You won’t receive account-related emails or have to remember login details for future visits.
What You’ll Miss Without an Account:
- Order Tracking: Account holders can log in to view their order history and track shipments directly from their dashboard.
- Faster Checkout in the Future: Once you have an account, your shipping and billing details can be saved for quicker checkouts next time.
- Exclusive Offers and Discounts: Customers with registered accounts may receive special promotions and early access to new collections.
While guest checkout is available for convenience, creating an account offers additional perks. It’s entirely up to you—if you prefer a straightforward one-time purchase experience, go ahead and checkout as a guest. If you think you’ll shop with us again or want to take advantage of exclusive promotions, consider setting up an account. Either way, we’re here to make your shopping experience smooth and enjoyable.
Yes, we offer a special welcome discount to new customers. When you sign up on our home page, you’ll receive a one-time 10% discount code that can be used on your first order. This offer provides a great opportunity to explore our handcrafted straw bags at a reduced price.
How It Works:
- Step 1: Visit our home page and sign up for the newsletter.
- Step 2: Once you’ve completed the sign-up, you’ll receive an email with a unique 10% discount code.
- Step 3: Use that code at checkout to apply the discount. It will automatically reduce the total cost of your first order.
Additional Benefits:
By subscribing, you’ll also receive updates on future promotions, exclusive seasonal discounts, and new product launches. Signing up not only gets you the first-time discount but also keeps you connected to upcoming offers, ensuring that you’ll have plenty of opportunities to save on future purchases.
We strive to make your first shopping experience rewarding, and this initial discount helps you get started with our unique range of straw bags at a great value.
We understand that sometimes orders need adjustments. If you need to modify your order, please contact us immediately at sales@strawbagcompany.com. The sooner you reach out, the better the chance we have to accommodate your request.
Changes We Can Consider:
- Design or Personalisation Adjustments: If the order is still in the processing stage, we can often update design details or custom features.
- Quantity Changes: For unprocessed orders, we may be able to increase or decrease the number of items.
- Shipping Address Updates: If your order hasn’t been dispatched, we can usually correct any errors in the delivery address.
Important Note:
Once your order has been shipped, it cannot be modified. At that point, it’s considered final, and any further adjustments won’t be possible. For the best chance of making changes, please contact us as soon as you realise an update is needed.
Yes, you’ll receive an email confirmation shortly after completing your purchase. This email serves as your receipt and proof of payment.
What You’ll Find in the Confirmation Email:
- Order Number: A unique identifier for your transaction, which you can use for reference or tracking.
- Billing and Shipping Details: A summary of the addresses you provided during checkout.
- Payment Confirmation: A breakdown of the payment method used and the total amount charged.
- Estimated Delivery Timeframe: Information on when you can expect to receive your order.
What to Do If You Don’t See the Confirmation Email:
- Check Your Spam/Junk Folder: Sometimes email filters may send automated confirmations to these folders.
- Contact Us: If you still don’t find it, you can reach out to us at sales@strawbagcompany.com. We’ll be happy to assist you and ensure you have the information you need.
At this time, we do not provide VAT-exempt or tax-free orders. This means that all applicable taxes, import duties, or local fees must be paid by the customer based on the regulations of their country. These costs are not included in the purchase price, so it’s important to check with your local customs office to understand any additional charges that may apply before placing your order.
If requested, we can mark the items as a gift purchase. While this does not eliminate taxes or duties, it may affect how they are calculated depending on the laws of your country. Keep in mind that you are still responsible for any charges levied by customs or tax authorities. If you have specific requirements or questions about international shipping and taxes, feel free to contact us, and we’ll do our best to assist.
No, we do not provide price adjustments or issue refunds if an item you’ve purchased goes on sale at a later date. Once you’ve completed a transaction, the price paid is considered final.
However, to stay informed about upcoming promotions and discounts, we encourage you to sign up for our newsletter. This way, you’ll be aware of future sales and can plan your purchases accordingly.
No, we do not allow payments to be split across multiple cards at checkout. You will need to choose one payment method to complete your purchase. However, if Klarna is available in your country through our Stripe payment integration, you can use Klarna’s instalment options to divide your payment into smaller, manageable amounts.
No, for security and efficiency, we only accept orders placed directly through our website. Our secure checkout process ensures that all payments and personal details are handled safely.
If you’re having trouble placing an order or need assistance, feel free to email us at sales@strawbagcompany.com. We’ll be happy to help guide you through the online ordering process or answer any questions you may have.
At this time, we do not accept cryptocurrency payments. While digital currencies like Bitcoin, Ethereum, or others have become popular as alternative payment methods, we currently only support traditional payment options such as credit cards, PayPal, and Klarna (in eligible regions).
For now, we have chosen not to integrate cryptocurrency transactions, as our existing payment gateways provide the security, reliability, and ease of use that our customers expect. We continue to monitor industry trends and customer feedback, and if demand for cryptocurrency payments grows, we may consider adding this option in the future. Until then, we recommend using one of the secure, widely accepted payment methods available through our website.
No, we currently do not offer bank transfers as a standard payment option on our website. Instead, we support a range of secure methods, including Visa, Mastercard, PayPal, and Klarna (where available).
If you are unable to use these methods and need to arrange a direct bank payment, please reach out to us. While this is not our standard procedure, we may be able to accommodate your request. It’s important to note, however, that direct bank payments may not offer the same level of security as credit card transactions.
If your order is flagged for fraud review, our team may need to confirm additional details before proceeding. In such cases, you might be asked to provide proof of identity or verify certain billing information.
- Identity Verification: We may request documents, such as a valid photo ID or proof of billing address, to ensure the transaction is legitimate.
- Order Cancellation and Refunds: If we are unable to verify the purchase, the order will be cancelled, and you will receive a refund.
- Preventing Delays: To reduce the likelihood of a fraud review, ensure that your billing address matches the cardholder’s address and that your shipping information is accurate. Using a secure and recognised payment method also helps streamline the verification process.
Our fraud review process is in place to protect both our customers and our business, ensuring that all transactions are secure and legitimate. If your order is flagged, rest assured that we will work quickly to resolve the issue.
No, we do not currently offer a layaway plan. However, we provide Klarna Buy Now, Pay Later as a flexible payment option. With Klarna, you can split your purchase into manageable instalments, making it easier to budget for larger orders without the need for a traditional layaway arrangement.
There are a few common reasons why a payment may be declined despite having enough funds in your account. Many banks and credit card providers now use additional layers of security, including app verification, to confirm that a payment is legitimate. If you haven’t followed the verification prompts, the transaction may be blocked.
What You Can Do:
- Check for Verification Prompts:
If you’re using a mobile banking app or a desktop browser, look out for any alerts or prompts asking you to verify the payment. These can appear as push notifications, messages within your banking app, or even prompts to approve the transaction by logging in to your online banking account. - Follow Your Bank’s Instructions:
Each bank or card provider has its own verification process. This might involve entering a one-time passcode sent to your mobile phone, using biometric authentication (such as a fingerprint or facial recognition), or confirming the transaction through a secure link. Make sure to follow the instructions carefully. - Contact Your Bank If Necessary:
If the payment is still declined, reach out to your bank’s customer service team. They can verify if the issue is related to a security measure, a temporary block, or a mismatch in billing information. Once you’ve confirmed your identity, they can lift the block or provide guidance on how to complete the payment.
By following these steps—checking verification alerts, confirming your transaction through your bank’s app or online portal, and contacting your bank if needed—you can quickly resolve most payment declines and complete your purchase without further delays.
No, we do not currently provide dedicated gift receipts. Additionally, we do not include a receipt with the goods. If you require proof of purchase, it will be sent separately to your email. This way, you can give the item as a gift without including a printed receipt in the package.
At this time, we do not provide an option to include personalised gift messages. Although we understand the appeal of adding a thoughtful note to your order, our current checkout process and packaging system do not support this feature.
If you’d like to include a message for the recipient, you may consider printing or handwriting your note and adding it to the package before gifting.
Yes, we automatically send a digital invoice to the email address provided during checkout. If for any reason you need an additional copy, simply contact us at sales@strawbagcompany.com, and we’ll be happy to assist.
When ordering bespoke items, items that need to be crafted, or products on back order, the process differs slightly from standard stock items. It’s important to allow time for crafting or restocking before tracking becomes available. Once your item is ready and shipped, we’ll send you an email with the tracking number.
Steps to Track Your Order:
- Check Your Email:
After your bespoke item is finished and shipped, you’ll receive an email confirmation that includes your tracking number. By clicking the provided tracking link, you’ll see the current delivery status. - Log Into Your Account:
If you’ve registered an account with us, you can log in to view your order details. Your dashboard will show whether the item is still in the crafting phase, on back order, or has been shipped. Once shipped, the tracking number will appear. - Contact Customer Support:
If you’re unsure about the order status or if you haven’t received your tracking number after the estimated crafting or restocking time, feel free to email us at sales@strawbagcompany.com. We’ll provide the most up-to-date information.
Important Note for Bespoke and Back-Ordered Items:
For bespoke or made-to-order items, the crafting process can take up to 14 days. If the item is on back order, additional time may be needed before shipping. Tracking information won’t be available until the item is completed and shipped. Once it’s dispatched from our hub in Thailand, the tracking number will be updated and sent to you, allowing you to monitor the package’s journey to its final destination.
We welcome international orders and strive to ship to as many countries as possible. However, there are certain restrictions based on local laws and our shipping policies. If your country is not listed at checkout, please email us at sales@strawbagcompany.com for confirmation.
It’s important to note that we only ship to countries we consider safe for both shipping reliability and delivery security. This ensures that your order arrives safely and without complications.
No, we do not offer additional expedited shipping options because our standard shipping method is express EMS Global. This service provides fast, reliable delivery at no extra cost to you.
Although shipping is free for all orders, the actual cost of using express EMS Global shipping is approximately £40 per bag. This high-quality service ensures that your order is processed quickly, shipped efficiently, and arrives promptly. We cover these costs to provide you with the best value possible, ensuring a smooth and convenient experience.
Why Express EMS Global Shipping is the Best Choice:
- Speed: Your order is dispatched as quickly as possible, reducing wait times compared to standard international shipping methods.
- Tracking and Reliability: You’ll receive a tracking number once your order ships, allowing you to monitor its progress every step of the way. EMS Global is known for dependable international delivery, so you can trust that your bag will arrive safely.
- No Extra Fees for You: While it costs around £40 per bag to ship via EMS, we absorb that cost, so you don’t have to. This ensures that all our customers enjoy premium shipping at no additional charge.
In short, our express EMS Global shipping ensures fast, free delivery without the need for extra shipping options at checkout.
Yes, we can accommodate corporate orders and provide custom billing options tailored to business needs. Whether you’re ordering for a company event, retail store, or bulk gifting occasion, we can offer:
- Customised Invoices and Billing Information: We can format invoices to include your company’s legal name, address, and purchase order numbers, helping you streamline your accounting and bookkeeping processes.
- Bulk Order Billing Solutions: For large orders, we can consolidate multiple items into a single invoice. This is especially useful for boutiques or corporate gift programs, simplifying expense reporting and financial tracking.
- Additional Documentation Upon Request: We’re able to provide pro forma invoices, detailed order breakdowns, and any other paperwork you might need for corporate purchasing or tax reporting.
VAT Information for Corporate Orders:
Please note that our company is not VAT registered, so no VAT will be charged on your order. This makes the process straightforward, as there are no additional VAT calculations or separate tax lines on your invoices.
How to Proceed with a Corporate Order:
For the best experience, we recommend contacting us at sales@strawbagcompany.com before placing your order. Our team can guide you through the process, ensure the billing details are correct, and provide any necessary documentation.
If you’re located outside the UK, there are a few reasons why the amount on your bank statement might differ from the order total:
- Currency Conversion: Your bank may convert the payment from GBP to your local currency at their exchange rate, which could differ from the rate shown on our website.
- International Transaction Fees: Depending on your bank’s policy, you might be charged additional fees for international purchases. These charges are set by your bank or credit card provider and are not controlled by us.
If you have questions about the charges, we suggest contacting your bank directly. They can provide a breakdown of how the amount was calculated and explain any additional fees applied.
4. Shipping, Delivery & Tracking Your Order
At The Straw Bag Company, we aim to provide fast, reliable, and free express worldwide shipping to all our customers, using EMS Global Express for seamless delivery. This ensures that your order arrives promptly and in excellent condition, wherever you are located.
Shipping Times & Delivery
Orders are typically delivered within 5–10 working days, depending on your location. Whether you’re in the UK, the USA, Europe, or elsewhere, our express shipping service guarantees efficient and timely delivery. We ship to most international destinations, making it easy for customers around the globe to enjoy our handcrafted straw bags.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. This allows you to monitor the status of your order in real time, ensuring you stay updated on its progress. You can track your package directly through the EMS tracking system, providing peace of mind and the ability to plan for your delivery.
Customs Duties & Import Taxes
Please note that while we offer free shipping, customers are responsible for any customs duties and import taxes that may apply upon arrival in your country. These charges vary depending on your location and local regulations. We recommend checking with your country’s customs office for more information about potential fees before placing your order.
More Information
In this section, you can find additional details about our shipping policies, estimated delivery times, and how to track your order effectively. We want to ensure that your shopping experience with us is smooth from start to finish, and we are here to help if you have any questions regarding shipping or tracking.
All orders are shipped directly from our workshop in Thailand. We use EMS Global Express, a reliable and well-regarded international airfreight courier, to handle every package. This allows us to provide:
⦁ Fast Delivery: Once your order is ready, EMS Global Express ensures it moves quickly through its streamlined airfreight system, reducing transit times.
⦁ Secure Handling: Our shipping partner is known for maintaining high standards in handling and transportation, so your items arrive safely.
⦁ Reliable Service: With years of experience in international logistics, EMS Global Express ensures your package is delivered with care and precision.
By shipping directly from Thailand, we maintain close control over quality and preparation. This direct-to-customer approach also allows us to offer our unique, handcrafted straw bags to a global audience while ensuring the fastest and most reliable delivery service available.
Yes, we’re proud to offer free shipping on all orders. Whether you’re ordering a single handcrafted straw bag or multiple custom pieces, you’ll enjoy the convenience of express shipping without any additional cost.
How It Works:
⦁ Free Express Worldwide Shipping:
All orders are shipped directly from our workshop in Thailand using EMS Global Express, a reliable international airfreight service. While shipping costs typically amount to £40 per bag, we absorb this expense, ensuring you receive fast and secure delivery at no extra charge.
⦁ Benefits of Free Shipping:
Free shipping makes it easier to access our premium-quality straw bags and baskets. No matter where you’re located, we’ll deliver your handcrafted items quickly and safely, allowing you to enjoy a seamless shopping experience.
⦁ Cost-Effective: You save money by not having to pay for shipping, making our products more accessible.
⦁ Fast Delivery: Our express service ensures that your bag arrives promptly.
⦁ Reliable and Secure: With EMS Global Express, you can track your shipment and feel confident that your order is in good hands.
By offering free worldwide shipping, we aim to provide not only high-quality handcrafted bags but also a stress-free shopping experience that brings our products directly to your door—quickly, reliably, and without any hidden fees.
No, we do not provide next-day delivery. All orders are shipped using EMS Global Express, the fastest international airfreight courier available, but given the global reach of our shipments, delivery within 24 hours is not feasible.
For bespoke or custom orders that are not in stock, additional production time is also required before the items can be dispatched. If you have any questions about delivery timelines or your order’s progress, feel free to contact us via live chat or email us at sales@strawbagcompany.com.
No, for security reasons, we do not ship to hotels, Airbnb properties, or other temporary addresses. This policy is in place to prevent issues with unclaimed or lost packages.
We recommend providing a secure, permanent residential or business address to ensure that your order is successfully delivered. If you have any concerns about your shipping location, please reach out to us at sales@strawbagcompany.com before completing your purchase, and we’ll be happy to assist.
We offer free express worldwide shipping through EMS Global Express, with estimated delivery times as follows:
⦁ UK & Europe: 5–7 working days
⦁ USA & Canada: 5–8 working days
⦁ Australia & Asia-Pacific: 7–10 working days
⦁ Rest of the World: 10–15 working days
Important Notes:
⦁ Bespoke Orders: If you order a custom-designed bag, please allow up to 14 working days for crafting before your item is dispatched.
⦁ Stock Items: For in-stock products, we aim to ship within 3 working days from the date of ordering. Be sure to factor this additional time into the shipping estimate.
⦁ Delays Beyond Our Control: While we work to ship your order as quickly as possible, customs processing or courier delays may extend the delivery time beyond the provided estimates.
Shipping is completely free on all orders. We cover the cost of expedited express shipping, which is approximately £40 per bag or $52. This means you’ll receive fast, reliable airfreight delivery at no extra charge. Unlike many companies that pass shipping fees on to the customer, we absorb the cost to ensure a convenient and seamless shopping experience.
EMS Global Express is a well-established Thai courier service known for its speed, reliability, and secure handling of international deliveries. We have been using EMS for years and have consistently found it to be a dependable choice for shipping our handcrafted straw bags.
Why We Trust EMS Global Express:
⦁ Long-Standing Partnership: Having worked with EMS for a significant amount of time, we trust their ability to deliver packages promptly and securely.
⦁ Fast Airfreight Shipping: Their express service ensures our products reach customers quickly.
⦁ Comprehensive Tracking: You can follow your package’s progress step by step.
⦁ Efficient Customs Handling: EMS is experienced in managing international shipping regulations, which helps reduce delays.
⦁ Excellent Communication: We have a strong relationship with EMS customer service, ensuring that any questions or concerns are addressed promptly.
For our international orders, EMS Global Express provides a level of speed, security, and reliability that meets the high standards we hold for our brand.
Yes, customers are responsible for any import duties, taxes, or customs fees imposed by their country. These charges are not included in the prices displayed on our website. To ensure you’re fully informed, we recommend checking with your local customs office before placing your order. They can provide an estimate of any additional costs.
Based on feedback from many of our customers, it is common that no duties or taxes are required upon delivery in their destination country. However, this cannot be guaranteed for all customers, as customs regulations vary by location.
No additional expedited shipping option is necessary, as we already use EMS Global Express. This trusted courier provides the fastest possible delivery at no extra cost. Your order is automatically shipped with priority airfreight handling, ensuring it arrives as quickly as possible.
No, we cannot change the shipping address once your order is placed. For security reasons, we only ship to the address registered to the payment card used for the purchase. This policy helps us ensure that each transaction is secure and that the order reaches its intended recipient.
If you realise you’ve entered the wrong address, please contact your card provider to update the billing address before placing your order. Once an order has been processed, it’s final, and we cannot redirect the shipment to another address.
Yes, we offer worldwide shipping to bring our handcrafted straw bags to customers around the globe. If your country is not listed at checkout, it may be due to certain restrictions or local regulations. In that case, we encourage you to contact us at sales@strawbagcompany.com, and we’ll be happy to confirm whether delivery to your region is possible.
For countries where we do ship, we provide free express shipping via EMS Global Express, ensuring a reliable and timely delivery experience. This means you can enjoy our unique products no matter where you are, with full confidence that your order will be handled with care.
If your order arrives damaged, please don’t worry—our priority is ensuring you receive a product that meets our high standards. Before dispatching your order, we take great care in photographing and videoing each hand-crafted bag. This process allows us to document its quality and condition, ensuring it’s in perfect shape when it leaves our workshop.
Despite these measures, if damage occurs during transit, here’s what to do:
- Contact Us Promptly: Notify us within 48 hours by sending an email to sales@strawbagcompany.com.
- Provide Photos and Videos: Share clear images of the damaged bag and its packaging. If possible, include a brief video to better illustrate the issue.
- Investigation and Resolution: Once we receive your documentation, we’ll work directly with EMS Global Express to investigate the situation. Based on our findings, we’ll take appropriate steps to resolve the matter, whether that’s sending a replacement or another suitable solution.
While these occurrences are extremely rare, we’re dedicated to ensuring you have a positive experience and receive a product in pristine condition.
While it is rare for packages to go missing, if you believe your order is lost in transit, please contact us promptly at sales@strawbagcompany.com.
What We’ll Do to Help:
⦁ Investigation: We will work directly with EMS Global Express to investigate and locate the package. They are a reliable courier with a strong track record, and we’ll follow their claims process to understand what went wrong.
⦁ Resolution: As part of our commitment to good customer service, we’ll guide you through the next steps, which may involve filing a claim with the courier or discussing replacement options.
At every step, our team will work closely with you to ensure the situation is handled as quickly and smoothly as possible.
While we aim to deliver every order within the estimated timeframes, occasional delays can occur due to factors beyond our control. Some of the most common causes include:
⦁ Customs Processing: Customs clearance times can vary depending on your country’s regulations and procedures.
⦁ Courier Disruptions: Weather conditions, strikes, or other logistical issues can impact shipping timelines.
⦁ Peak Shipping Seasons: Periods like Christmas, Black Friday, and other holidays often lead to higher shipping volumes and potential delays.
If your order is delayed, the first step is to check your tracking information. This can provide insights into where the package is and what might be causing the delay. If your order hasn’t arrived within the estimated timeframe and tracking information is unclear, please contact us at sales@strawbagcompany.com. We’ll promptly assist in resolving the issue and keep you informed.
Yes! You’ll receive an email confirmation with a tracking number as soon as your order is dispatched. This tracking number allows you to monitor your shipment’s progress in real-time. You can use it to check the current status, estimated delivery date, and any updates from the courier.
No, we are unable to guarantee specific delivery dates or times. As all shipments originate from Thailand, the final delivery schedule depends on the local courier service in your destination country. Once your package is dispatched, we have no control over the delivery timeline.
If you are not available to receive your package at the time of delivery, the local courier may:
⦁ Re-Deliver the Next Day: They may attempt another delivery on the next business day.
⦁ Leave a Collection Notice: This note will include details on how to pick up your package from a nearby location.
⦁ Hold the Package Temporarily: The courier might hold your parcel at a local depot for a short period, giving you time to retrieve it before it is returned to us.
To avoid missed deliveries, we recommend checking your tracking details regularly and ensuring someone is available to accept the package.
If you’re waiting for tracking information, try the following steps:
⦁ Check Your Email Inbox and Spam Folder: Sometimes the tracking email might land in your junk folder, so double-check all email folders for the tracking number.
⦁ Visit the Courier’s Tracking Page: Enter the tracking number on the courier’s website to see the latest shipment status.
⦁ Contact Us Directly: If you still haven’t received any updates, feel free to email us at sales@strawbagcompany.com. We’ll be happy to provide the current status and any additional information about your shipment.
No, we do not offer local pickup or collection. Every order is shipped directly from Thailand, where our artisans handcraft each bag. Once the bag leaves our workshop, it is handled by our trusted courier partner, EMS Global Express, for international delivery.
While we provide tracking information, we have no direct control over the final delivery timeline in the destination country. The local courier service at the receiving end manages the final stages of the shipment. Customers can monitor their package using the tracking number provided, but please note that the delivery schedule ultimately depends on the local postal or courier system.
Yes! We provide flexible bulk shipping solutions for large wholesale or corporate orders. Depending on your needs, you can choose from:
⦁ Express Airfreight: For faster delivery times, our airfreight option ensures your order reaches you promptly.
⦁ Sea Freight: For larger shipments where cost is a priority and timing is flexible, sea freight offers a slower but more economical shipping alternative.
⦁ Single or Multiple Destinations: Whether you need everything sent to one location or delivered to multiple addresses, we can handle it.
How to Get Started:
Before placing your order, contact us to discuss your shipping preferences. We’ll provide detailed guidance on the best option for your situation, ensuring a smooth and efficient shipping experience for large orders.
If your package is returned to us for any of the following reasons:
⦁ Incorrect Shipping Address: If the provided address was incomplete or inaccurate.
⦁ Refusal to Accept the Package: If the recipient declined delivery upon arrival.
⦁ Failure to Collect the Package: If the package was held at a courier pickup point and not retrieved in time.
⦁ Refund Policy: In these cases, we will issue a refund minus the original shipping cost, since the courier service was still provided.
⦁ Customer Responsibility: Please ensure all shipping details are correct at the time of checkout, and that someone is available to accept the delivery or collect the package from the courier’s designated pickup point.
⦁ By double-checking your address and making arrangements to receive your package, you can help avoid any unnecessary returns or additional fees.
We will process a refund for your order. However, the refund amount will exclude the original shipping cost since this service was still provided.
How to Prevent Returns:
To avoid such situations, please take a moment to double-check that your shipping details are correct during checkout. Additionally, ensure that someone is available to receive the delivery or that you collect the package promptly if it is held at a pickup location. This helps ensure a smooth and hassle-free delivery process.
How to Prevent Returns:
To prevent your package from being returned, it’s essential to:
⦁ Verify Your Shipping Information: Double-check the shipping address at checkout to ensure it is complete and correct.
⦁ Be Available for Delivery: Make sure someone is available to receive the package when it arrives.
⦁ Collect Your Package Promptly: If the courier leaves the package at a pickup location, collect it as soon as possible to avoid the return deadline.
By following these steps, you can help ensure a smooth and successful delivery process.
Once the courier marks your package as delivered, we cannot take responsibility for its location. However, we are here to help. If your order goes missing after delivery, please follow these steps:
⦁ Contact the Courier: Reach out to the courier service to report the missing package. They may have further delivery details.
⦁ Check Nearby Locations: Inspect secure areas around your home or building, and ask neighbours if they received your parcel by mistake.
⦁ Email Us for Assistance: If you need additional support, please email us at sales@strawbagcompany.com. We’ll do our best to help resolve the issue.
By staying in touch with both the courier and our team, you’ll increase the chances of locating your package.
We aim to process and dispatch stock items within 3 working days. For bespoke orders, please allow up to 14 working days for the crafting process before shipping. Once dispatched, you’ll receive a confirmation email with tracking details so you can monitor your package’s journey.
No, we exclusively ship with EMS Global Express. This courier offers reliable airfreight services, ensuring your order arrives quickly and securely. Because we’ve had consistent success with EMS, we do not currently provide alternative courier options.
If your order has not yet been dispatched, we may be able to update your shipping address. However, we do not ship to an address that differs from the payment card’s registered billing address. If you need assistance, contact us immediately after placing your order, and we’ll do our best to help.
Yes! Once you receive your tracking number, you can use it to follow your package’s progress internationally. The tracking link provided in your email will show updates at each stage of transit, including when the parcel leaves Thailand and enters your country’s local delivery system.
If you miss the initial delivery attempt, the courier may either attempt a second delivery, leave a notice for you to collect the package from a nearby pickup location, or hold it at their depot. In some cases, if no action is taken, the package may be returned to us. To prevent this, monitor your tracking information closely and arrange to collect the package promptly.
If your country is not listed at checkout, it may be due to shipping restrictions or other considerations. However, you can email us at sales@strawbagcompany.com to confirm whether we can ship to your location.
No, we already use express EMS Global shipping, which is the fastest option we offer. While you cannot pay for expedited delivery, this method ensures that your order is shipped via airfreight and reaches you as quickly as possible.
If your package is returned to us due to incorrect shipping details, failure to collect, or refusal at delivery, we will process a refund minus the original shipping cost. To avoid this, ensure that all shipping information is accurate and that someone is available to accept the package.
If your package is mistakenly delivered to the wrong address, please contact us immediately. While we are not responsible for address errors provided at checkout, we’ll do our best to help resolve the issue with the courier. Always double-check your shipping details before placing an order to prevent address mistakes.
Unfortunately, we cannot schedule specific delivery dates or times. Once your package is dispatched, the delivery timeframe depends on the courier and local postal services. We recommend checking the tracking information for the most up-to-date delivery status.
If you can’t find your tracking number, please contact us at sales@strawbagcompany.com. We’ll provide you with the details so you can continue to monitor your package’s progress.
If your package shows as delivered but you can’t locate it, we recommend checking with neighbours, your building manager, or any secure locations nearby. If it’s still missing, contact your local courier and let us know as well. We’ll do our best to help resolve the issue.
At this time, we do not offer a signature-required service. However, we encourage you to provide a secure delivery address and monitor the tracking closely to ensure safe receipt.
Occasionally, orders may be delayed in customs for inspection. In such cases, your tracking information will indicate that the package is awaiting clearance. If this happens, you can contact your local customs office for more information. We’re also here to assist if you need documentation or details to help clear the package.
If your tracking information shows that your package is held at a depot, you can contact the courier directly for instructions on how to retrieve it. In most cases, they’ll provide details on the pickup location and any identification you’ll need to bring.
Once the order is dispatched, the delivery method cannot be altered. If you have special delivery requirements, please contact us before placing your order to discuss your options.
If your order has not yet been dispatched, you can contact us to see if we can delay the shipment. Once the package is shipped, however, the delivery timeline will depend on the courier’s schedule and cannot be postponed.
5. How Your Straw Bag is Packed & Protected
At The Straw Bag Company, we prioritise both the safety of your bag and the environment when it comes to packaging. We understand how important it is for your bag to arrive in perfect condition, and we take every step to ensure it is well-protected during transit.
Eco-Friendly Packaging
We are committed to reducing our environmental impact, which is why our packaging is designed to be as eco-friendly as possible. We use minimal, recyclable materials that both protect your bag and reduce waste. The materials used for packaging are chosen with sustainability in mind, helping us keep your bag safe while minimising our carbon footprint.
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Careful Wrapping for Protection
Each straw bag is carefully wrapped to prevent damage during shipping. We ensure that the bag is protected from any potential abrasions or impacts that could occur during transit, so you can be confident that your item will arrive in the same beautiful condition as when it left our workshop.
No Gift Packaging
While we do not offer gift packaging, we guarantee that your straw bag will arrive securely and well-presented. Our focus is on protecting your bag during the shipping process, ensuring that it reaches you in top condition without the need for additional packaging materials.
Learn More About Our Packaging Process
In this section, we explain our packaging process and protective measures in more detail. If you have any specific concerns about how your bag will be packed or require more information about the materials used, we are always happy to assist. Our goal is to deliver a secure, eco-conscious shopping experience from start to finish.
At The Straw Bag Company, we understand how important it is for your order to arrive in perfect condition. That’s why we go the extra mile to ensure your bag is carefully packaged and protected for its journey to your doorstep.
Eco-Friendly Approach:
We’ve chosen eco-friendly, recyclable materials for our packaging, reducing waste and helping to minimise our environmental impact. This means that when you receive your straw bag, you can feel confident that it’s been packed responsibly, without unnecessary plastic or non-biodegradable materials.
Careful Wrapping:
Each bag is individually wrapped to prevent any damage during transit. We use protective measures to shield your handcrafted bag from scuffs, scratches, and pressure. Whether it’s a small clutch or a large tote, we make sure every item is cushioned and secure so that it arrives just as beautiful as when it left our workshop.
Practical Presentation:
While we don’t currently offer special gift packaging, we still ensure that your straw bag is well-presented. It will be neatly wrapped and ready to use or to gift as is. This approach allows us to focus on sustainable and protective packaging without compromising on quality.
What You Can Expect:
When you receive your package, you’ll find that it’s thoughtfully prepared and ready to enjoy. We take pride in ensuring that every detail—from the choice of materials to the way we wrap each bag—reflects our commitment to quality craftsmanship, sustainability, and customer satisfaction. By using a combination of eco-friendly materials and careful packing techniques, we ensure that your straw bag is not only protected but also delivered with care and consideration for the environment.
When your straw bag is ready to ship, we ensure it’s packaged with the utmost care and attention to detail. Our approach includes:
Eco-Friendly Materials:
We use recyclable and biodegradable materials to protect your bag during transit. This helps to minimise environmental impact without compromising on protection.
Careful Wrapping:
Each straw bag is individually wrapped to shield it from potential scratches, pressure, or damage while it’s on its way to you. Our process ensures that whether you’ve ordered a small clutch or a larger tote, it will arrive in pristine condition.
Sustainable Practices:
By focusing on sustainable packaging methods, we’re able to provide a secure delivery experience while reducing waste. We use just the right amount of packaging to keep your bag safe without adding unnecessary materials.
What to Expect:
When your order arrives, you’ll find a beautifully protected straw bag that’s ready to use. Our packaging not only safeguards the bag but also reflects our commitment to environmentally responsible practices.
No, we take special measures to ensure your straw bag arrives in perfect condition. Our packaging process is carefully designed to protect the bag’s structure, so it retains its original shape and craftsmanship.
How We Prevent Misshaping During Transit:
- Secure Wrapping: Each straw bag is carefully wrapped with protective materials that help maintain its shape. This prevents any crushing or flattening while it’s being transported.
- Supportive Packing Materials: We use eco-friendly, lightweight materials that provide stability, keeping the bag’s structure intact throughout its journey.
- Quality Assurance: Before shipping, each bag is thoroughly inspected and prepared to ensure it will arrive in the same pristine condition it left our workshop
Our attention to detail in packaging ensures that when you receive your straw bag, it’s as beautiful and well-formed as when it was made.
No, we avoid using plastic in our packaging. At The Straw Bag Company, we prioritise sustainability and strive to minimise our environmental footprint. Our approach to packaging reflects our commitment to eco-friendly practices and responsible materials.
What We Use Instead of Plastic:
- Recyclable Materials: We select materials that can be recycled after use, reducing waste and making it easy for our customers to dispose of packaging responsibly.
- Minimalist Packaging: By using only what’s necessary to protect the bag, we reduce excess materials and help limit the amount of waste generated.
- Eco-Friendly Alternatives: Where extra protection is needed, we rely on biodegradable or reusable options to ensure that every package meets our sustainability standards.
Protecting Your Bag and the Planet:
Even without plastic, we maintain strict quality standards to ensure your straw bag arrives in perfect condition. Our carefully chosen materials and methods provide robust protection during shipping, while aligning with our values of environmental responsibility.
By opting for eco-friendly packaging, we not only deliver your bag safely, but also help protect the planet for future generations
Yes, our packaging is designed to safeguard your straw bag during shipping. The protective wrapping we use creates a barrier that helps prevent dust, moisture, and handling damage from affecting your bag while it’s in transit.
How Our Packaging Protects Your Bag:
- Moisture Protection: While we do not use waterproof materials, our chosen packaging materials are effective in providing a layer of protection against minor exposure to moisture during transportation.
- Damage Prevention: The bag is carefully wrapped and cushioned to reduce the risk of scuffs, bends, or pressure marks that could occur during handling or transit.
- Secure Handling: By using sturdy, eco-friendly packaging, we help maintain the shape and structure of your straw bag until it reaches your doorstep.
Once your order arrives, we recommend storing your straw bag in a dry, well-ventilated place to keep it in excellent condition. Although the packaging is designed to protect it during delivery, proper care after arrival ensures the longevity of your handcrafted bag.
The type of packaging used depends on a few factors, such as the size of the bag, its design, and the destination.
Larger or More Delicate Bags:
If you’ve ordered a larger or more intricate bag, it’s likely to be packed in a sturdy, protective box. This ensures the bag maintains its shape and structure throughout the shipping process. The box provides added security against handling and environmental factors that could affect the bag during its journey.
Smaller or More Compact Bags:
Smaller straw bags or those with simpler designs might be securely wrapped in eco-friendly packaging materials rather than a box. This approach reduces packaging waste while still offering excellent protection. The materials we use are carefully chosen to cushion the bag, protect it from moisture or dust, and keep it in great condition during transit.
Eco-Friendly and Protective Measures:
Regardless of the packaging type, our goal is to balance eco-conscious practices with the best possible protection. Every bag is handled with care, and the materials we select are both recyclable and robust. This means your straw bag will arrive safely and in the same beautiful condition it left our workshop.
Yes, we’re committed to sustainability in every step of our packaging process. We aim to strike the perfect balance between protecting your straw bag and reducing our environmental impact.
Key Eco-Friendly Features:
- Recyclable Materials: Our packaging is primarily made from recyclable materials, meaning that once you receive your bag, you can easily dispose of the packaging in an environmentally responsible way.
- Minimal Waste: We carefully measure and cut our packaging materials to ensure there is as little waste as possible. This helps us minimise unnecessary use of resources while still keeping your bag safe.
- No Plastic Packaging: Unlike many other companies, we don’t use plastic wraps or fillers. Instead, we choose paper-based or biodegradable materials that offer excellent protection without harming the environment.
Durable and - Lightweight: By using strong yet lightweight packaging, we reduce the energy needed for transport, further decreasing our carbon footprint.
Our Sustainability Commitment:
We understand that packaging plays a significant role in our environmental impact, which is why we continuously look for ways to improve. Every bag that leaves our workshop is packaged securely, but with the planet in mind. This ensures that you receive your handcrafted straw bag in perfect condition without contributing to unnecessary waste.
No, we don’t currently provide extra storage packaging, but we do offer guidance on how to maintain the quality of your straw bag when it’s not in use. Proper care and storage are essential to ensuring that your handcrafted bag remains beautiful and functional for years to come.
How to Protect Your Straw Bag Over the Long Term:
- Choose the Right Environment: Store your straw bag in a cool, dry place to prevent moisture or mould from forming. Avoid overly humid areas, which can affect the natural fibres, and direct sunlight, which can cause fading or discolouration.
- Use a Breathable Fabric Bag: Instead of plastic or non-porous covers, place your straw bag in a breathable fabric bag. This allows air circulation while protecting the bag from dust and dirt.
- Avoid Crushing or Folding: To maintain the shape of your bag, keep it on a shelf or in a space where it won’t be compressed by other items. If the bag has a structured base or handles, ensure that it is supported properly to prevent bending or warping.
- Check Your Bag Periodically: Even when stored, it’s a good idea to inspect your bag from time to time. By ensuring that it remains in good condition, you can catch any issues early and take steps to preserve its quality.
By following these recommendations, you can enjoy the timeless appeal and craftsmanship of your straw bag for many seasons.
No, we do not offer additional packaging beyond what is included as standard. Our existing packaging is carefully designed to provide sufficient protection while maintaining an environmentally responsible approach. Each straw bag is securely wrapped to prevent damage during transit, ensuring it reaches you in perfect condition.
How We Protect Your Bag:
- Sturdy Materials: We use durable, lightweight materials that shield the bag from handling impacts and environmental factors during shipping.
- Eco-Friendly Design: Our approach prioritises recyclable and sustainable packaging that offers both safety and minimal environmental impact.
- Effective Protection: Even without extra layers of packaging, our carefully chosen materials and wrapping techniques ensure that your bag arrives safely, maintaining its shape and quality.
By using a balanced, efficient approach to packaging, we’re able to provide secure, reliable protection for your handcrafted straw bag without adding unnecessary materials or waste.
Yes, we’re committed to environmental responsibility and strive to minimise waste in our packaging process. Wherever possible, we choose materials that are either recyclable or biodegradable. This ensures that once you’ve received your order, you can dispose of the packaging in an eco-friendly manner.
Why We Prioritise Sustainable Packaging:
- Minimising Environmental Impact: By using packaging that breaks down naturally or can be recycled, we help reduce waste that would otherwise contribute to pollution.
- Supporting a Circular Economy: Recyclable materials allow us to contribute to a more sustainable production cycle, giving packaging materials a new life rather than sending them to landfill.
- Responsible Choices: We carefully source materials that balance durability (to protect your bag) with eco-friendliness. This means your straw bag arrives securely, and the packaging has a smaller environmental footprint.
Our commitment to biodegradable and recyclable packaging reflects our values as a company dedicated to sustainability and reducing environmental impact.
6. Returns, Refunds & Exchange Policy
At The Straw Bag Company, we are committed to ensuring that you are 100% satisfied with your purchase. We want you to enjoy your handcrafted straw bag for years to come, and we strive to provide a smooth and transparent process should any issues arise with your order.
Damaged or Defective Orders
If your order arrives damaged or defective, please contact us within 48 hours of receiving your package. We will assist you promptly in resolving the issue. To help us process your request efficiently, please provide the following:
⦁ Photos of the damage or defect: Clear images of the bag and packaging will help us assess the situation and offer an appropriate solution.
⦁ Order number: This allows us to locate your order in our system quickly.
Natural Variations in Handmade Bags
Because each of our straw bags is handmade using natural fibres, slight variations in colour, texture, and pattern may occur. These variations are not considered defects but are a part of the authentic charm of handcrafted products. If your bag has slight differences from what you expected, please know that these are natural characteristics and not flaws.
Custom-Made Bags
Please note that custom-made bags are non-refundable. As each bag is made to your specific request, we cannot accept returns or exchanges on these items. We encourage you to carefully consider your design choices before confirming your order to ensure complete satisfaction with your custom bag.
Return Shipping Costs
If you are eligible for a return, the customer is responsible for covering the return shipping costs. Since our bags are shipped internationally from Thailand, return shipping can be costly, so we recommend considering this before finalising your purchase. Please contact us first at sales@strawbagcompany.com for assistance with the return process, as we aim to ensure a smooth experience.
Read More About Our Return Policy
In this section, you can find more detailed information about our return, refund, and exchange conditions. If you have any questions or concerns about returning an item, our customer service team is always available to assist you and ensure the process is as easy as possible.
We accept returns within a two-day window from the time your package is delivered. To qualify for a return, the item must meet the following conditions:
⦁ Unused and Original Condition: The bag must be unused, undamaged, and in its original packaging.
⦁ Return Notification: You must email us at sales@strawbagcompany.com within two days of receiving your order to request a return authorisation.
⦁ Photographic Evidence: A clear photo of the item must be provided before returning it.
⦁ Return Shipping Costs and Method: The customer is responsible for return shipping costs. All returns must be sent back to Thailand using an express airfreight option with a valid tracking number.
⦁ Inspection and Refund Process: Once we receive the item in Thailand, we will inspect it. If the return meets all conditions, a refund will be issued, excluding the original shipping costs.
Exclusions from the Return Policy:
⦁ Bespoke and Customised Bags: These items are non-refundable as they are handcrafted to order.
⦁ Late Requests: Returns will not be accepted if the request is made outside the two-day window.
⦁ Used or Damaged Items: Items that show signs of wear or damage not caused by us are not eligible for return or refund.
This policy ensures returns are handled fairly and efficiently while respecting the nature of our handcrafted products.
Returning an item is simple. Please follow these steps:
⦁ Contact Us Within the Return Window: Email us at sales@strawbagcompany.com within two days of receiving your order to request a return authorisation.
⦁ Keep the Item in Original Condition: The bag must be unused, undamaged, and in its original packaging.
⦁ Provide a Photo of the Item: Before returning, send us a clear photo of the bag to confirm its condition.
⦁ Use a Reputable Courier Service: Ship the item back to us in Thailand using a reliable express airfreight courier (e.g., DHL, FedEx, UPS, EMS) and include a valid tracking number.
⦁ Cover Return Shipping Costs: The cost of return shipping is the customer’s responsibility.
⦁ Inspection and Refund Process: Once we receive the item and verify that it meets our return criteria, we will process your refund. Refunds exclude original shipping fees.
By following these steps, we can ensure a smooth return process and address your request promptly.
No, the original EMS shipping cost is not included in the refund. If you are returning an item due to a change of mind or for reasons that do not involve a fault or damage, the refund will only cover the item’s purchase price. The shipping fee, which typically costs around £40 per bag, is used to cover international delivery expenses from Thailand and is not eligible for reimbursement.
The refunded amount is determined by the price of the item(s) you purchased, minus the shipping fee in Thai Baht as stated on your original invoice. Any additional shipping fees you paid for expedited or special delivery services will also be excluded from the refund.
For non-issue returns, you are responsible for covering the cost of shipping the item back to us. We recommend using a reliable courier service and ensuring the item is securely packaged, as we cannot accept responsibility for any damage incurred during the return process.
Summary:
⦁ The original shipping fee is deducted from refunds for returns that are not due to faults or issues.
⦁ You must cover the cost of shipping the item back to us.
⦁ Refunds apply only to the item’s purchase price and not the shipping charges.
No, bespoke and customised orders are non-refundable. This includes any straw bag that has been made-to-order, tailored to your exact specifications, or personalised in any way. Because these bags are handcrafted specifically for you, they cannot be resold or used for other customers.
Our bespoke process involves skilled artisans dedicating hours to creating a unique product that reflects your individual preferences, from the type of straw and colour to the style, size, and personalisation details. Once production begins, the materials are allocated, and the bag is woven entirely by hand. This level of craftsmanship and personalisation means that the final product is truly one-of-a-kind.
As each bespoke bag is made just for you, we cannot accept returns, exchanges, or refunds on these items. We encourage you to carefully review your customisation choices before placing the order and to contact us if you have any questions about the design or specifications.
If your straw bag arrives damaged, please reach out to us as soon as possible. Email sales@strawbagcompany.com within 48 hours of receiving your order, providing clear photos of the damaged area and the packaging it arrived in. This will help us assess the situation quickly and determine the best resolution.
How We Handle Damaged Items:
⦁ Photo Review: Once we receive your email and images, our team will review the damage and confirm the next steps.
⦁ Resolution Options: Depending on the severity and cause of the damage, we may offer you a replacement bag or a refund.
⦁ Prompt Communication: We strive to respond promptly to all claims, ensuring a smooth and transparent process.
Please note that contacting us within the 48-hour window is essential, as it allows us to address the issue efficiently and maintain high-quality service.
In the unlikely event that you receive an item that does not match your order, please notify us immediately so we can make it right.
Steps to Take:
⦁ Contact Us Within 48 Hours: Email us at sales@strawbagcompany.com as soon as possible.
⦁ Provide Clear Photos: Include pictures of the product you received, the packaging, and any order details (like the invoice or shipping label) to help us verify the mistake.
⦁ Verification Process: Once we review the provided information, we’ll confirm the discrepancy and move forward with a solution.
⦁ Resolution: Depending on the circumstances, we’ll arrange to have the correct item shipped to you. We’ll keep you informed every step of the way, so you’ll know exactly when to expect your replacement.
We understand how important it is for you to receive the item you ordered, and we’ll do everything we can to resolve the issue quickly and efficiently.
What You Should Know:
⦁ Change-of-mind returns are handled in accordance with our Terms & Conditions.
⦁ We advise carefully reviewing your order before finalising it, as this helps minimise unnecessary returns.
⦁ If you have any questions about our return process, our team is happy to assist.
By following these guidelines, you can ensure a smooth return experience if you decide your bag isn’t the right fit.
Yes, you may return your bag if you change your mind. However, there are a few conditions to keep in mind:
Return Process:
⦁ Act Quickly: You must contact us within two days of receiving the bag. Returns initiated beyond this window will not be accepted.
⦁ Maintain the Bag’s Condition: Ensure the bag is unused, undamaged, and in its original packaging. Any bag that shows signs of wear or damage will not be eligible for a refund.
⦁ Use a Trusted Courier: We require all returns to be sent via a reputable courier service with tracking information.
⦁ Cover Return Shipping Costs: The customer is responsible for return shipping fees.
Refund Details:
⦁ Excludes Shipping Fees: The refund will not include the original shipping cost.
⦁ Prompt Processing: Once we receive and inspect the item, your refund will be processed.
Why These Policies Are in Place:
By establishing a two-day return window, we ensure that all returns are handled promptly, protecting the integrity of our handcrafted bags and maintaining fairness for all customers.
No, natural variations in colour are a normal characteristic of our handcrafted straw bags and are not considered defects. Each bag is woven from natural water hyacinth, a material that develops unique shades due to environmental factors like sunlight and humidity during the drying process. These subtle differences in hue are part of the beauty of handmade goods and do not affect the quality or durability of the bag.
What Causes the Colour Variations?
⦁ Natural Growth Patterns: Water hyacinth plants grow in varying conditions, which can influence their final colour once dried.
⦁ Drying and Processing: As the straw is harvested and sun-dried, slight changes in tone naturally occur.
⦁ Handcrafted Nature: Because each bag is individually woven, the finished product reflects the artisan’s touch and the material’s organic character.
What About Colour on Screens?
Colours may also appear different when viewed on computer, tablet, or phone screens compared to the actual product. Display settings and lighting conditions can make hues look slightly lighter or darker than they really are.
Understanding Your Bag’s Unique Beauty:
Embracing these natural variations means appreciating the individuality of your handcrafted straw bag. While no two bags are exactly alike, each one is made with the same level of care and craftsmanship, ensuring a product that is as authentic as it is functional.
No, the natural smell of the water hyacinth plant used in crafting our straw bags is not considered a defect. The plant’s natural fibres give off a subtle scent, which is a normal characteristic of handmade materials.
⦁ Authentic Plant Materials: Our bags are woven from water hyacinth, which naturally carries a light, earthy aroma.
⦁ No Synthetic Treatments: Since we use eco-friendly, traditional methods and avoid chemical treatments, the bag retains its natural scent.
⦁ Handcrafted Quality: Each bag reflects the natural state of the materials, making every piece unique and authentic.
Will the Scent Fade Over Time?
Yes, the initial smell will gradually diminish as the bag is used and exposed to fresh air. Over time, the scent typically becomes unnoticeable.
Understanding the Authenticity:
This natural smell is a sign of genuine craftsmanship and sustainable materials, not a flaw. It’s part of what makes your straw bag an authentic, one-of-a-kind product.
If your order does not reach you and is confirmed as lost by the courier, please contact us immediately at sales@strawbagcompany.com. We will coordinate with the courier to investigate the issue and determine the best course of action.
How We Handle Lost Packages:
⦁ Courier Investigation: Once you notify us, we will file a claim with the courier and track the shipment’s last known location.
⦁ Resolution Process: Depending on the outcome of the investigation, we may provide a replacement or discuss other options.
⦁ Customer Support: Throughout the process, our team will keep you updated and ensure that your concerns are addressed promptly.
Important Notes:
⦁ If the package is marked as delivered by the courier but goes missing afterward, we cannot accept responsibility for its loss.
⦁ Always double-check the shipping address provided and ensure that someone is available to receive the delivery.
By working closely with the courier, we aim to resolve lost shipments as quickly and efficiently as possible.
It is important to provide a secure delivery address where someone is available to receive your package. If you are not home at the time of delivery, the following may occur:
⦁ Re-Delivery Attempts: Your local courier may try to deliver the package again on a later date.
⦁ Pickup at a Local Depot: The courier might leave a notice indicating where you can collect your package.
⦁ Return to Sender: If the package is not collected within the courier’s holding period, it may be returned to us.
Important Notes:
⦁ It is the customer’s responsibility to ensure the delivery address is correct and accessible.
⦁ A missed delivery is not considered a failed delivery. In such cases, we cannot issue a refund.
⦁ Monitoring your tracking number and ensuring someone is available on the expected delivery date can help avoid issues.
By planning ahead and keeping an eye on your shipment, you can ensure a smooth delivery process.
Most couriers now provide a photo of the delivery location as proof of delivery. This helps confirm that the package was delivered to the correct address. If your order is lost after delivery, we recommend taking the following steps:
What You Can Do:
⦁ Check Nearby Locations: Couriers may leave packages in secure spots around your home or with neighbours.
⦁ Review the Delivery Photo: Look at the photo provided by the courier to identify where the package was placed.
⦁ Contact the Courier Service: Notify the courier and provide your tracking number and any photos or details they might have.
⦁ Reach Out to Local Authorities: In cases of theft, consider filing a report with local law enforcement.
⦁ Contact Us: If you need guidance, email us at sales@strawbagcompany.com. While we cannot guarantee recovery of a stolen package, we will do our best to help you find a resolution.
How to Prevent Issues:
⦁ Choose a Secure Delivery Address: Make sure someone can receive the package, or select a location known to be safe.
⦁ Keep an Eye on Tracking Updates: Monitoring your tracking information can help you anticipate the delivery and take action if the package isn’t where it should be.
By following these steps, you can address delivery issues quickly and confidently.
If your order is returned to us due to an incorrect shipping address, refusal to accept the package, or failure to collect it from a courier pickup point, we will issue a refund for the cost of the bag. However, the original shipping cost will not be refunded, as it is a non-recoverable expense incurred during the shipping process.
How to Avoid Return Issues
To avoid any complications with your order, we recommend the following steps:
⦁ Double-check your shipping details: Please ensure that all address details are correct at checkout, including the correct postcode, apartment number (if applicable), and any other relevant information.
⦁ Be available to receive your parcel: If possible, make sure someone is available to receive your package or arrange for it to be delivered to a secure location. If the courier attempts delivery and you are unavailable, they may leave it at a pickup point for you to collect within a specific time frame.
Important Notes
⦁ If an item is returned due to an incorrect address, we cannot be held responsible for the additional shipping costs to resend the item.
⦁ In cases of non-collection, it is the customer's responsibility to ensure that the parcel is collected from the courier pickup point within the required time.
We strongly recommend double-checking your shipping details to ensure that your package is successfully delivered without delays. If you need help with address verification or tracking, feel free to contact us for assistance.
7. Sustainable & Ethically Made Straw Bags
At The Straw Bag Company, sustainability is not just a buzzword—it’s at the very core of our business philosophy. We are dedicated to creating eco-friendly, biodegradable fashion that has a positive impact on both the environment and the communities we work with. Here’s how we ensure our straw bags are crafted with care for people and the planet:
Handwoven from Natural Water Hyacinth
Our bags are handwoven using natural water hyacinth, an eco-friendly material that is both sustainable and biodegradable. Water hyacinth is an invasive plant that grows rapidly in Thailand's waterways, causing environmental issues by blocking rivers and lakes. By using this material, we help reduce overgrowth, protect local ecosystems, and provide a sustainable solution to this environmental challenge.
⦁ Natural and renewable: Water hyacinth is a renewable resource, and its harvesting helps to restore balance to the local environment by controlling plant overgrowth in natural habitats.
⦁ Biodegradable: As a natural plant fibre, water hyacinth is fully biodegradable, unlike synthetic materials that can sit in landfills for hundreds of years.
Supporting Local Artisans with Fair Wages
We work directly with local artisans in Thailand, providing them with the opportunity to earn fair wages and work in ethical conditions. These artisans are skilled in traditional weaving techniques passed down through generations, and by collaborating with them, we help preserve these important cultural crafts while providing stable, sustainable employment.
⦁ Fair wages and ethical working conditions: Our artisans receive fair compensation for their hard work, ensuring that they are able to support their families while practising their craft.
⦁ Skill development: Through our partnership with artisans, we support training opportunities to ensure that traditional weaving skills continue to thrive for generations to come.
Commitment to Sustainable, Biodegradable Fashion
Our commitment to sustainable fashion extends beyond the materials we use. We believe in creating products that are not only beautiful and functional but also leave a positive environmental footprint. By choosing handcrafted straw bags, you're investing in products that help reduce plastic waste, support fair-trade principles, and promote ethical production practices.
⦁ Reducing plastic waste: Every time you choose a straw bag over a plastic or synthetic option, you're contributing to the reduction of plastic waste in the fashion industry.
⦁ Promoting ethical production: We ensure that every step of our production process, from sourcing materials to the final handwoven product, adheres to ethical standards and supports the artisans and communities involved.
Learn More About Our Sustainability Efforts
In this section, you'll discover more about how we incorporate sustainability into every aspect of our business. From the eco-friendly materials we use to our commitment to fair trade and ethical production, we are dedicated to offering products that are as kind to the planet as they are stylish. Join us in supporting sustainable, biodegradable fashion that makes a difference.
Yes! Our straw bags are crafted from 100% natural water hyacinth, a fast-growing aquatic plant that is both renewable and biodegradable. Sustainability is at the heart of our business, and we take great care to ensure that every step of our production process aligns with eco-friendly and ethical values.
Why Water Hyacinth is Sustainable:
⦁ It grows rapidly and is considered an invasive species, often disrupting water ecosystems by blocking sunlight and reducing oxygen levels in rivers and lakes.
⦁ By harvesting and repurposing water hyacinth into woven bags, we help restore balance to aquatic ecosystems while reducing waste.
⦁ The plant regenerates quickly, making it a highly sustainable material compared to synthetic fibres or resource-intensive materials like leather.
Additionally, our bags are handwoven using traditional Thai weaving techniques, requiring no harmful chemicals, synthetic dyes, or excessive energy consumption. Unlike mass-produced accessories, our products are made to last, reducing the need for frequent replacements and minimising fashion waste.
Our handwoven straw bags are far more sustainable than mass-produced, factory-made alternatives, which often rely on harmful production processes, exploitative labour practices, and synthetic materials.
Key Differences Between Our Bags & Mass-Produced Straw Bags:
Feature | The Straw Bag Company | Mass-Produced Straw Bags |
---|---|---|
Material | 100% natural, biodegradable water hyacinth | Often mixed with plastic-based synthetic fibres |
Production Process | Handwoven by artisans using traditional techniques | Machine-made in factories, increasing carbon emissions |
Dyes & Chemicals | Non-toxic, plant-based dyes only | Often treated with harsh chemical coatings |
Working Conditions | Fair trade wages & ethical labour practices | Factory conditions with low wages & poor worker rights |
Waste & Sustainability | Minimal waste, compostable materials | Excess plastic, non-biodegradable components |
By choosing a bag from The Straw Bag Company, you are actively supporting sustainable fashion, reducing your environmental footprint, and promoting ethical craftsmanship over mass production.
We believe in responsible sourcing to ensure that our materials are natural, sustainable, and locally harvested.
⦁ Our water hyacinth is sourced from Northern Thailand, where it is collected from overgrown rivers and lakes before being sun-dried and woven into beautiful bags.
⦁ We are currently exploring seagrass bags from artisans in Phuket (Southern Thailand), expanding our commitment to ethical, natural fibre products.
⦁ Any textiles or embellishments used in our bags come from local Thai suppliers, supporting traditional craftsmanship and small businesses within Thailand.
By sourcing materials locally and ethically, we help reduce transportation emissions, strengthen artisan communities, and ensure that every bag remains 100% natural.
No, our straw bags are 100% vegan and cruelty-free. We do not use leather, silk, wool, or any other animal-based materials in our products. Instead, we rely exclusively on plant-based materials, making our bags a great choice for vegan and eco-conscious shoppers.
Why Our Bags Are Vegan & Ethical:
⦁ No animal-derived materials – We use water hyacinth and Thai fabrics instead of leather or animal-based glues.
⦁ Biodegradable & Plastic-Free – Many synthetic handbags contain petroleum-based plastics, but our bags are made from fully natural fibres.
⦁ Handwoven, Not Mass-Produced – Unlike leather handbags, which contribute to deforestation and pollution, our bags are crafted sustainably by hand.
By choosing our vegan straw bags, you are supporting cruelty-free fashion while making an environmentally responsible choice.
We are committed to fair trade principles and ensure that every artisan we work with is treated with respect and paid fairly for their craftsmanship.
How We Support Our Artisans:
⦁ Fair Wages – Our artisans receive above-average pay to support their families and communities.
⦁ Safe & Ethical Work Environments – Unlike factory conditions, our artisans work in traditional village settings, free from unsafe or exploitative labour practices.
⦁ Skill Preservation & Training – We provide training programs that help young artisans learn traditional weaving techniques, ensuring that these skills are passed down through generations.
By working directly with artisans, we cut out middlemen, ensuring that they receive the full financial benefit of their work.
Because our bags are 100% biodegradable, they will naturally decompose over time if composted. Unlike synthetic handbags that contribute to landfill waste, our bags are designed to return to nature.
Eco-Friendly Disposal Options:
⦁ Compost It – Since our bags contain no synthetic materials, they can be cut into small pieces and added to a home compost bin.
⦁ Repurpose It – Turn your bag into a storage basket, planter cover, or decorative piece in your home.
⦁ Donate or Gift It – If your bag is still in good condition, consider passing it on to someone who will appreciate it.
Our zero-waste approach ensures that every bag serves a purpose beyond its fashion appeal.
We take a zero-waste approach to our production process, ensuring that every material we use is either repurposed, composted, or sustainably managed. Unlike synthetic bags, which generate plastic waste and require chemical treatments, our handwoven straw bags are made with natural, biodegradable materials that leave no harmful environmental footprint.
Our Key Waste-Reduction Strategies:
⦁ Sourcing Responsibly – We harvest water hyacinth from overgrown waterways, preventing excess plant waste while creating a renewable resource.
⦁ No Synthetic Materials – We never use plastic-based coatings, polyester blends, or artificial treatments, ensuring our bags remain biodegradable.
⦁ Minimal & Recyclable Packaging – Our bags are shipped using lightweight, recyclable materials to reduce excess waste in packaging.
⦁ Repurposing Offcuts – Any leftover plant fibres from the weaving process are either reused in new designs or composted to enrich the soil.
By implementing these practices, we ensure that our business operates with minimal environmental impact, keeping our commitment to sustainable and ethical craftsmanship.
Yes, every straw bag we offer is 100% handmade by skilled artisans in Phayao, Thailand. Each bag is carefully handwoven using traditional Thai weaving techniques that have been passed down for generations. There is no mass production or machinery involved, ensuring that every piece is a unique, high-quality creation crafted with skill and care.
What Makes Our Handmade Bags Special?
⦁ Authentic Thai Craftsmanship – Each bag is woven by local artisans, preserving centuries-old weaving traditions.
⦁ Sustainable & Eco-Friendly Materials – We use natural water hyacinth, a renewable, biodegradable plant fibre that is both durable and lightweight.
⦁ No Two Bags Are the Same – Because every bag is made by hand, slight variations in weave, texture, and colour add to its unique charm.
⦁ Fair Trade & Ethical Production – We ensure that our artisans receive fair wages and safe working conditions, supporting ethical craftsmanship.
By choosing a handwoven straw bag, you're not just purchasing a stylish and functional accessory—you’re investing in traditional artistry, sustainable fashion, and ethical production.
Our artisans work with natural materials like water hyacinth, seagrass, and rattan, known for their durability and eco-friendly properties. The process involves harvesting, drying, and weaving the fibres by hand, which can take several days to complete. This attention to detail guarantees that every bag is strong, lightweight, and beautifully finished, making it perfect for everyday use or special occasions.
Since each handcrafted straw bag is made individually, no two bags are exactly the same. Slight variations in colour, texture, and weave patterns enhance their authenticity and charm. Whether you're looking for a stylish beach bag, a chic tote, or a versatile woven handbag, our collection showcases the best of Thai craftsmanship and sustainable fashion.
By choosing a handmade straw bag, you're not just buying a stylish accessory—you’re supporting traditional artisans, sustainable production, and ethical fashion while adding a timeless, handcrafted piece to your wardrobe.
At The Straw Bag Company, we are dedicated to preserving and promoting traditional Thai weaving techniques by working directly with skilled artisans in Phayao, Thailand. Many of our artisans come from families who have practiced straw weaving for generations, passing down their expertise through time-honoured techniques.
We support local craftsmanship in several ways:
⦁ Fair Wages & Ethical Working Conditions – We ensure our artisans receive fair pay for their work, allowing them to earn a sustainable income while continuing their craft.
⦁ Community Support & Empowerment – By partnering with village communities, we help create stable employment opportunities for both young and elderly artisans, ensuring their skills remain valued.
⦁ Training & Skill Development – We provide training to artisans, helping them refine their techniques and introduce modern designs while staying true to their cultural heritage.
⦁ Sustainable Practices – Our bags are crafted using eco-friendly, locally sourced materials such as water hyacinth, seagrass, and rattan, ensuring that traditional weaving remains an environmentally conscious craft.
By choosing a handmade straw bag from our collection, you are not only getting a beautiful, high-quality accessory but also directly contributing to the preservation of Thai craftsmanship, ethical fashion, and sustainable livelihoods.
How Does Your Company Help Create Jobs for Local Communities?
At The Straw Bag Company, we are committed to empowering local communities in Phayao, Thailand by creating fair-paying job opportunities for skilled artisans. By working directly with village communities, we ensure that both young artisans seeking employment and experienced weavers who want to continue their craft have access to stable, sustainable work.
We support job creation and community growth through:
⦁ Fair Wages & Ethical Employment – Our artisans receive fair compensation for their skills, ensuring they can support their families and improve their quality of life.
⦁ Opportunities for Young & Elderly Artisans – We provide work for younger generations looking to learn traditional weaving as well as older artisans who want to continue their craft.
⦁ Sustainable Income & Economic Growth – By offering consistent work, we help local families afford education, healthcare, and daily necessities, contributing to the growth of the local economy.
⦁ Skill Development & Training – We encourage artisans to develop their techniques and explore new designs, allowing them to expand their expertise while maintaining their cultural heritage.
By choosing a handmade straw bag from our collection, you are directly supporting local Thai artisans, helping to preserve their traditional craftsmanship and promote sustainable job opportunities within their communities.
We choose water hyacinth as the primary material for our handwoven straw bags because it is both eco-friendly and sustainable, while also helping to solve an environmental problem. This fast-growing aquatic plant is considered invasive, as it spreads rapidly, blocking waterways, disrupting local ecosystems, and affecting fishing communities. By harvesting and repurposing water hyacinth, we turn an environmental challenge into a sustainable fashion solution.
Benefits of Using Water Hyacinth:
⦁ Protects Rivers and Lakes – Removing excess water hyacinth prevents overgrowth, which can suffocate aquatic life and restrict water flow.
⦁ Supports Local Farmers and Artisans – By creating demand for harvested water hyacinth, we provide fair-paying jobs and an eco-friendly raw material for skilled artisans.
⦁ Reduces Waste and Promotes Sustainability – Instead of letting this invasive plant go to waste, we transform it into durable, stylish, and biodegradable handbags.
⦁ Strong and Lightweight Material – Water hyacinth is naturally sturdy yet lightweight, making it perfect for crafting high-quality straw bags that are long-lasting and versatile.
By choosing a water hyacinth straw bag, you're not only getting a beautiful, handcrafted accessory, but also helping to support sustainable fashion, ethical craftsmanship, and environmental conservation.
No, we do not use rattan, wicker, seagrass, or any other woven materials in our straw bags. At The Straw Bag Company, we are committed to using only Thai water hyacinth and locally sourced Thai fabric in our designs.
Many materials are traditionally used for weaving worldwide, including rattan, wicker, seagrass, jute, bamboo, palm leaves, banana fibre, and cotton. Some modern alternatives include plastic strips, synthetic rattan, and even metal wire. While these materials have their uses, we have chosen to focus on water hyacinth due to its sustainability, durability, and eco-friendly benefits.
Water hyacinth is an invasive plant that grows rapidly, blocking waterways and harming local ecosystems. By harvesting and weaving it into our handmade straw bags, we turn an environmental issue into a sustainable fashion solution while supporting local Thai artisans.
For some of our designs, we also incorporate authentic Thai fabric, adding a touch of local heritage and craftsmanship to our collection. Every bag is 100% handmade using traditional Thai weaving techniques, ensuring unique, high-quality pieces that celebrate ethical fashion and sustainability.
By choosing a water hyacinth straw bag from our collection, you are supporting traditional craftsmanship, preserving Thai weaving heritage, and promoting eco-conscious fashion.
No, responsible harvesting of water hyacinth is actually beneficial to the environment. This fast-growing aquatic plant is classified as an invasive species and, if left unchecked, can spread rapidly, blocking waterways, depleting oxygen levels, and harming fish populations.
By removing and repurposing water hyacinth into handwoven straw bags, we help:
⦁ Restore Balance to Aquatic Ecosystems – Harvesting prevents overgrowth, allowing native plants and aquatic life to thrive.
⦁ Improve Water Flow & Quality – Clearing waterways of water hyacinth reduces blockages and enhances oxygen circulation.
⦁ Support Sustainable Craftsmanship – Instead of being discarded, harvested water hyacinth is turned into a durable, eco-friendly material for weaving.
⦁ Provide Livelihoods for Local Communities – Farmers and artisans benefit from an ethically sourced raw material that supports fair-paying jobs.
At The Straw Bag Company, we ensure that all water hyacinth used in our bags is harvested responsibly, promoting sustainability, traditional Thai craftsmanship, and eco-friendly fashion. By choosing a handwoven water hyacinth bag, you’re not just investing in a beautiful handmade accessory—you’re also contributing to environmental conservation and sustainable livelihoods.
Yes, we are committed to fair trade principles, ensuring that every artisan we work with is fairly compensated for their skills and craftsmanship. Unlike many large-scale manufacturers, we work directly with artisans in Phayao, Thailand, eliminating middlemen so they receive the full financial benefits of their work.
We ensure:
⦁ Fair Wages – Our artisans earn wages that allow them to support their families, invest in their communities, and maintain a sustainable livelihood.
⦁ Safe and Ethical Working Conditions – We prioritise healthy, comfortable, and respectful workplaces, where artisans can work with dignity and security.
⦁ Training and Skill Development – We offer opportunities for young artisans to learn traditional weaving techniques while allowing experienced artisans to refine their skills and explore new designs.
By choosing a handwoven water hyacinth bag from The Straw Bag Company, you are directly supporting ethical craftsmanship, fair wages, and sustainable job opportunities for talented artisans in Thailand.
Yes, at The Straw Bag Company, we believe in giving back to the communities that make our business possible. That’s why we are working towards establishing The Straw Bag Company Foundation, a project dedicated to empowering local artisans, supporting families, and promoting sustainable craftsmanship in Phayao, Thailand.
Our foundation focuses on:
⦁ Fair Wages & Ethical Employment – We ensure artisans receive fair pay for their skills, providing them with a sustainable income to support their families.
⦁ Training & Education – We aim to pass down traditional weaving techniques to younger generations, helping to preserve Thai craftsmanship while creating new job opportunities.
⦁ Community Development – A portion of our profits goes towards local initiatives, such as education programs, healthcare support, and infrastructure improvements in the villages where our artisans live.
⦁ Sustainability & Environmental Impact – By promoting the use of eco-friendly materials like water hyacinth, we not only create sustainable fashion but also help restore balance to aquatic ecosystems.
We are deeply committed to making a positive impact beyond selling bags. When you purchase a handwoven straw bag from us, you’re directly contributing to ethical employment, cultural preservation, and community growth in Thailand.
Would you like to stay updated on our foundation’s progress? Keep an eye on our website for more details on how we’re supporting artisans and giving back to the community.
Yes! Our straw bags are 100% vegan and cruelty-free. We do not use any animal-based materials, such as leather, silk, or wool, in our products. Each bag is handwoven from natural plant fibres, primarily water hyacinth, making them an eco-friendly and ethical choice for vegan shoppers.
Why Our Bags Are Perfect for Vegan & Eco-Conscious Shoppers:
⦁ No Animal Products – We only use sustainable, plant-based materials, ensuring that our bags are completely vegan-friendly.
⦁ Eco-Friendly & Sustainable – Water hyacinth is a renewable resource that helps protect waterways from overgrowth, making it an environmentally responsible choice.
⦁ Handwoven by Skilled Artisans – Each bag is crafted using traditional Thai weaving techniques, supporting ethical craftsmanship without relying on mass production.
⦁ Biodegradable & Plastic-Free – Unlike synthetic bags, our straw bags are biodegradable and free from harmful plastics, making them a low-impact choice for sustainable fashion.
By choosing a vegan straw bag from The Straw Bag Company, you’re not only opting for a stylish, high-quality accessory but also supporting ethical fashion, sustainability, and traditional craftsmanship.
No, we do not use harmful synthetic dyes or chemicals in our production process. Our straw bags are made from 100% natural water hyacinth, and their beautiful tones come naturally from the drying and weaving process. Each bag develops its own unique shade and texture, making every piece truly one of a kind.
For bags that feature colour, we only use eco-friendly, non-toxic, plant-based dyes. These natural dyes ensure that our bags remain safe for the environment, artisans, and customers while maintaining their organic and handmade appeal.
Why Our Bags Are Chemical-Free & Eco-Friendly:
⦁ No Synthetic Dyes or Toxic Chemicals – We keep our production process natural and sustainable, ensuring our bags are safe and biodegradable.
⦁ Naturally Aged & Dried Water Hyacinth – The warm, golden tones of our bags come from a traditional sun-drying process, rather than artificial treatments.
⦁ Eco-Friendly Plant-Based Dyes – For coloured designs, we use natural dyes that are gentle on the environment and free from harsh additives.
⦁ Handcrafted with Sustainable Practices – Our artisans use traditional Thai weaving techniques, keeping the process authentic and chemical-free.
By choosing a straw bag from The Straw Bag Company, you’re investing in a pure, natural, and eco-conscious product that’s free from synthetic chemicals, harmful dyes, and artificial treatments—just as nature intended!
Our handwoven straw bags are designed to be exceptionally durable and, with proper care, can last a lifetime. Made from high-quality, natural water hyacinth and crafted by skilled Thai artisans, these bags are built to withstand daily use while maintaining their beautiful woven structure.
Why Our Bags Are Long-Lasting:
⦁ Strong & Flexible Natural Fibres – Water hyacinth is known for its durability, resilience, and lightweight strength, making it ideal for long-term use.
⦁ Expert Handcraftsmanship – Each bag is meticulously woven by hand, ensuring a tight, sturdy weave that resists fraying and wear.
⦁ No Synthetic Materials – Our bags contain no plastic or artificial coatings, meaning they retain their authentic look and strength over time.
How to Keep Your Straw Bag in Perfect Condition for Life:
⦁ Store in a Dry, Cool Place – Keeping it away from humidity and dampness prevents fibre weakening.
⦁ Avoid Prolonged Exposure to Water – While our bags are durable, excess moisture can affect the natural weave.
⦁ Clean Gently When Needed – Wipe with a soft, dry cloth or a slightly damp cloth if necessary—avoid soaking.
⦁ Maintain Its Shape – When not in use, stuff with soft fabric or tissue paper to help retain its original form.
With proper care, your handmade straw bag can last a lifetime, becoming a timeless piece in your collection while supporting sustainable fashion and ethical craftsmanship.
Since our straw bags are made from 100% natural, biodegradable materials, they can be disposed of in an eco-friendly way without harming the environment. If you no longer need your bag, here are some sustainable disposal options:
1. Compost It
⦁ Our water hyacinth bags are fully biodegradable and will naturally decompose over time.
⦁ Simply cut the bag into smaller pieces and add it to your home compost bin or organic waste pile.
⦁ Unlike synthetic bags, it will break down without releasing harmful toxins.
2. Repurpose or Upcycle
⦁ Turn your old bag into a decorative storage basket, planter cover, or home organiser.
⦁ Use it for storing books, accessories, or craft supplies.
⦁ If the straps or handles are worn, replace them to give your bag a fresh new look.
3. Donate or Gift It
⦁ If your bag is still in good condition, consider donating it to a local charity, thrift shop, or community centre.
⦁ Pass it on to friends or family who may appreciate a unique, handcrafted piece.
By choosing a handwoven straw bag, you’re already making a sustainable fashion choice. And when it’s time to part with it, these eco-friendly disposal methods ensure that your bag leaves no waste behind, supporting a cleaner planet.
Yes, we actively support education initiatives in rural Thai communities, ensuring that children have better access to learning opportunities. A portion of our proceeds goes towards initiatives that help improve education, particularly in areas where our artisans and their families live.
How We Support Education in Local Communities:
⦁ Providing School Supplies – We help equip children with essential learning materials, such as books, stationery, and uniforms, so they can attend school fully prepared.
⦁ Supporting Educational Programs on Sustainability – We fund and promote programs that teach children about environmental conservation, ensuring future generations understand the importance of sustainable living.
⦁ Helping Families Afford Tuition Fees – Education costs can be a challenge for many rural families. We contribute towards tuition support, ensuring that more children can attend school and complete their education.
We believe that investing in education and skill-building is just as important as preserving traditional crafts. By supporting local schools and students, we help create brighter futures for the next generation while strengthening the communities that keep Thai craftsmanship alive.
While our primary focus is on handwoven straw bags made from water hyacinth, we are always exploring ways to expand our sustainable fashion offerings. Our commitment to ethical production, traditional craftsmanship, and eco-friendly materials drives us to consider new product lines that align with our values.
Future Sustainable Product Possibilities:
⦁ Seagrass Bags from Southern Thailand – While we currently use water hyacinth sourced from Northern Thailand, we have strong connections with artisans in Phuket who craft beautiful handmade seagrass bags. We are actively looking into expanding into this area to offer more sustainable woven bag options.
⦁ Eco-Friendly Accessories – We are researching sustainable alternatives for items such as woven hats, purses, and belts made from natural materials.
⦁ Handcrafted Home Décor – Expanding into woven baskets, placemats, and decorative storage solutions could provide more ways to showcase Thai craftsmanship.
⦁ Sustainable Gift Items – We are considering offering handmade, ethically sourced gifts that support fair trade and sustainable living.
Any expansion will remain true to our ethos of quality, sustainability, and ethical craftsmanship. As we develop new ideas, we will continue working with local artisans and focusing on natural, biodegradable materials to create products that are both beautiful and environmentally responsible.
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To stay connected, follow us on Facebook, Instagram, and our Google Business page for the latest updates on our handcrafted collections and eco-friendly initiatives.
Yes, we offer wholesale partnerships for businesses that share our commitment to sustainability, ethical craftsmanship, and eco-friendly fashion. If you run a boutique, eco-conscious brand, or ethical retail store, we would love to collaborate with you.
Why Partner with The Straw Bag Company?
⦁ Handcrafted, Sustainable Products – Our bags are made from natural, biodegradable water hyacinth, supporting eco-friendly fashion.
⦁ Ethical & Fair Trade Production – Every bag is 100% handmade by Thai artisans, ensuring fair wages and ethical working conditions.
⦁ Wholesale Pricing & Trade Discounts – We provide competitive bulk order discounts to help retailers offer sustainable products at great value.
⦁ Customisation Options – Depending on your needs, we may be able to offer exclusive designs or personalised branding for wholesale orders.
If you’re interested in stocking our handcrafted straw bags, please reach out to us at sales@strawbagcompany.com for more information on bulk ordering, pricing, and trade partnerships.
Stay connected and find out more about our latest collections by following us on Facebook, Instagram, and our Google Business page.
Choosing a handwoven straw bag over a synthetic handbag is a conscious step toward sustainability, ethical fashion, and environmental responsibility. Unlike mass-produced synthetic bags, which are often made from plastic-based materials that contribute to pollution, our straw bags are crafted from 100% natural, biodegradable water hyacinth, ensuring a minimal environmental footprint.
Reasons to Choose a Straw Bag:
⦁ Sustainable & Renewable Materials – Our bags are made from water hyacinth, a fast-growing, invasive plant that is repurposed into durable fashion accessories.
⦁ Reduces Plastic Waste – Unlike synthetic handbags made from PU leather or polyester, our straw bags help reduce plastic pollution and environmental damage.
⦁ Fair Trade & Ethical Production – Every bag is handwoven by skilled Thai artisans, ensuring fair wages and ethical working conditions.
⦁ Biodegradable & Zero Waste – When a straw bag reaches the end of its life, it can be composted or repurposed, preventing landfill waste.
⦁ Unique, Handmade Craftsmanship – Each bag is one of a kind, showcasing traditional Thai weaving techniques passed down for generations.
A straw bag is more than just an accessory—it’s a statement of eco-conscious living, sustainable fashion, and support for traditional craftsmanship. By choosing The Straw Bag Company, you’re investing in a high-quality, ethically made, and environmentally friendly alternative to mass-produced synthetic handbags.
At this time, we do not offer an official repair service, as returning your bag to Thailand for repairs would be costly and impractical. However, we encourage customers to support local artisans or skilled weavers in their area for minor repairs and restorations.
What You Can Do if Your Straw Bag Needs Repair:
⦁ Seek Local Artisan Assistance – Many small damages, such as loose weaves or minor fraying, can be repaired using traditional weaving techniques by a local craftsperson.
⦁ DIY Fixes for Minor Issues – If a small section of the bag becomes undone, it may be possible to gently reweave or reinforce the area using natural fibre thread.
⦁ Preventative Care – Proper storage and handling can help extend the life of your bag and prevent unnecessary wear and tear.
If you ever need advice or guidance on straw bag repairs, please get in touch with us, and we will do our best to help you find a practical solution. Our handwoven bags are made to be durable and long-lasting, but should you need any support, we’re happy to assist however we can.
Supporting sustainable and ethical fashion goes beyond just buying eco-friendly products—it’s about making conscious choices that have a positive impact.
Ways to Support Ethical Fashion:
⦁ Choose Natural, Handmade Products – Opt for biodegradable materials like straw over synthetic alternatives.
⦁ Support Fair Trade Businesses – Buy from brands that pay fair wages and use ethical production methods.
⦁ Reduce, Reuse, & Recycle – Extend the life of your items by repairing, repurposing, or donating them.
⦁ Educate & Share – Spread awareness about the benefits of sustainable fashion by sharing knowledge with others.
By choosing The Straw Bag Company, you’re making a meaningful contribution to the planet, artisan communities, and the future of ethical fashion.
8. Wholesale, Bulk Orders & Corporate Gifts
Are you looking for wholesale pricing, bulk order discounts, or corporate gifting options? We offer handcrafted, eco-friendly straw bags that make perfect retail products, event gifts, or promotional items for businesses that value sustainability.
Who We Work With
We partner with a range of businesses and organisations, including:
- Retailers & Boutiques – Stock our premium handmade straw bags in your store.
- Corporate Gifting – Offer unique, ethically made gifts for employees, clients, or partners.
- Event Planners & Hospitality – Source eco-friendly bags for weddings, conferences, and special events.
- Sustainable Brands – Collaborate with us to bring traditional Thai craftsmanship to your customers.
Why Choose Our Straw Bags?
- Handwoven & Ethical – Every bag is crafted by skilled artisans using locally sourced materials.
- Eco-Friendly & Sustainable – Made from water hyacinth, a renewable plant, supporting responsible production.
- Stylish & Versatile – From beach totes to structured handbags, our designs suit various uses.
- Customisation for Bulk Orders – Choose from different colours, styles, and finishes for larger orders.
What We Offer for Wholesale & Bulk Orders
- Bulk Discounts – We offer tiered pricing based on quantity.
- Custom Colour & Style Options – For large orders, we can tailor designs to suit your brand or event.
- Corporate Branding – While we do not offer private label manufacturing, we can discuss personalisation options.
- Reliable Global Shipping – All orders are shipped directly from Thailand using EMS Global Express.
Our wholesale programme is ideal for businesses looking to offer handmade, sustainable products with a story.
Want to place a wholesale or bulk order? Contact us to discuss your needs.
Yes! We offer tiered bulk discounts for corporate gifting, special events, promotional giveaways, and retail partnerships. Our handcrafted straw bags make unique, sustainable gifts that showcase eco-friendly values and ethical craftsmanship—perfect for companies looking to give meaningful, high-quality items.
Why Choose Our Straw Bags for Corporate Gifts?
- Sustainable & Ethical – Made from natural water hyacinth, our bags align with eco-conscious corporate values.
- Customisation Options – Depending on order size, we may offer branded tags, custom fabric linings, or tailored designs.
- Handcrafted & Unique – Unlike mass-produced items, each bag is handwoven by skilled Thai artisans, ensuring quality and authenticity.
- Bulk Discounts – We provide tiered pricing based on order quantity, offering competitive rates for bulk purchases.
How to Place a Bulk Order
For a customised quote and to discuss discounts based on order size, please contact us at sales@strawbagcompany.com. Let us know your requirements, preferred styles, and quantities, and we’ll work with you to provide the best pricing and options for your needs.
By choosing handwoven straw bags for corporate gifts, you’re not just giving a beautiful accessory—you’re supporting sustainable fashion, ethical craftsmanship, and fair-trade artisan communities.
As all our bags are handwoven using traditional techniques, we do not offer custom branding, logo engraving, or printed designs. Our focus is on preserving authentic craftsmanship, ensuring that each bag remains unique, handmade, and free from mass-production elements.
What Customisation Options Do We Offer?
While we don’t offer corporate logos or printed branding, we do provide hand-stitched embroidery, allowing for:
⦁ Personalised Initials – Ideal for wedding gifts, corporate giveaways, or special events.
⦁ Custom Handwoven Embroidery – We can incorporate small, personalised text or initials in a way that maintains the integrity of our handmade designs.
Why We Don’t Use Machine Branding
⦁ Our bags are made from natural water hyacinth, which does not support heat-pressed logos or synthetic printing methods.
⦁ We prioritise ethical, sustainable craftsmanship, ensuring that each bag is crafted by hand, not machines.
If you’re interested in personalised embroidery for events or corporate gifting, please reach out to us at sales@strawbagcompany.com, and we’ll be happy to discuss the available options.
Our handcrafted straw bags make luxurious, sustainable gifts for businesses and organisations that value ethical craftsmanship and eco-conscious fashion. Whether you’re looking for corporate giveaways, exclusive client gifts, or retail partnerships, our bags provide a unique and meaningful touch to any event.
Perfect for These Corporate Events & Gifting Needs:
⦁ Employee Appreciation Gifts – Show gratitude to your team with a high-quality, handwoven bag, offering a stylish yet practical reward.
⦁ Conference & Seminar Giveaways – Impress attendees with a unique, sustainable fashion item that reflects corporate responsibility.
⦁ Eco-Friendly Corporate Gifts – Showcase your brand’s commitment to sustainability and ethical fashion with handcrafted straw bags.
⦁ Luxury Hotel, Spa, or Resort Guest Gifts – Elevate the guest experience by providing a beautiful, handwoven straw bag as a VIP welcome gift.
⦁ Destination Weddings & Special Events – Ideal for gifting bridesmaids, guests, or event attendees as part of a bespoke experience.
⦁ Retail Partnerships – Stock our handmade Thai straw bags in your boutique, department store, or eco-conscious retail space.
⦁ Fashion & Lifestyle Brand Collaborations – Partner with us for custom straw bag collections that align with your brand’s aesthetic.
Customisation & Bulk Orders for Corporate Events
While we don’t offer printed logos or mass branding, we do provide hand-stitched embroidery for initials or small personalisation, making our bags ideal for exclusive, high-end gifting.
For bulk orders, wholesale pricing, or customised corporate gifts, please contact us at sales@strawbagcompany.com, and we’ll be happy to assist with your requirements.
Our handcrafted straw bags make luxurious, sustainable gifts for businesses and organisations that value ethical craftsmanship and eco-conscious fashion. Whether you’re looking for corporate giveaways, exclusive client gifts, or retail partnerships, our bags provide a unique and meaningful touch to any event.
Perfect for These Corporate Events & Gifting Needs:
⦁ Employee Appreciation Gifts – Show gratitude to your team with a high-quality, handwoven bag, offering a stylish yet practical reward.
⦁ Conference & Seminar Giveaways – Impress attendees with a unique, sustainable fashion item that reflects corporate responsibility.
⦁ Eco-Friendly Corporate Gifts – Showcase your brand’s commitment to sustainability and ethical fashion with handcrafted straw bags.
⦁ Luxury Hotel, Spa, or Resort Guest Gifts – Elevate the guest experience by providing a beautiful, handwoven straw bag as a VIP welcome gift.
⦁ Destination Weddings & Special Events – Ideal for gifting bridesmaids, guests, or event attendees as part of a bespoke experience.
⦁ Retail Partnerships – Stock our handmade Thai straw bags in your boutique, department store, or eco-conscious retail space.
⦁ Fashion & Lifestyle Brand Collaborations – Partner with us for custom straw bag collections that align with your brand’s aesthetic.
Customisation & Bulk Orders for Corporate Events
While we don’t offer printed logos or mass branding, we do provide hand-stitched embroidery for initials or small personalisation, making our bags ideal for exclusive, high-end gifting.
For bulk orders, wholesale pricing, or customised corporate gifts, please contact us at sales@strawbagcompany.com, and we’ll be happy to assist with your requirements.
Yes! We offer sample bags so you can personally inspect the quality, materials, and craftsmanship before placing a large wholesale or bulk order. Sampling allows you to see, feel, and test the durability and design of our handwoven straw bags, ensuring they meet your expectations before committing to a larger purchase.
How Our Sample Process Works:
⦁ Order a Sample Bag – You can purchase a single bag to evaluate its craftsmanship, size, and material quality.
⦁ Handmade to Order – Since each bag is individually crafted, please allow for standard production and shipping times.
⦁ Shipping Costs Apply – Due to the costs involved in sending goods via EMS Thailand, we are unable to offer free samples at this time.
Why We Don’t Offer Free Samples:
⦁ Each bag is handwoven by skilled artisans, requiring time and effort to create.
⦁ International shipping from Thailand incurs significant costs, making free samples unfeasible.
If you are interested in ordering a sample before placing a bulk order, please contact us at sales@strawbagcompany.com, and we’ll be happy to assist you.
We prioritise secure, eco-friendly packaging for all our orders to ensure that your handwoven straw bags arrive in perfect condition while keeping waste to a minimum. However, we do not offer custom-branded packaging or personalised gift wrapping at this time.
How We Package Bulk Orders:
⦁ Minimal, Protective Packaging – Our packaging is designed to safeguard the bags during transit without using excess materials.
⦁ Eco-Friendly Materials – We avoid plastic-based wrapping, using recyclable and biodegradable materials whenever possible.
⦁ Compact & Efficient Packing – To reduce shipping costs and environmental impact, bulk orders are packed efficiently while ensuring the bags remain undamaged.
If you require special packaging for corporate gifting or wholesale orders, we recommend working with a local packaging provider after receiving your shipment. This allows you to add custom branding, personalised wrapping, or gift tags to match your company’s needs.
For more details about bulk orders and packaging options, please contact us at sales@strawbagcompany.com, and we’ll be happy to discuss your requirements.
The lead time for bulk or corporate orders depends on the order quantity and our current production schedule. Since each bag is handwoven by skilled artisans, we require sufficient time to ensure high-quality craftsmanship for every piece.
Estimated Lead Times:
⦁ Standard Bulk Orders (Small to Medium Quantities) – Typically 2 to 4 weeks for production.
⦁ Larger Wholesale or Corporate Orders – May require additional time, depending on the volume and complexity of the request.
⦁ Urgent Orders – If you have a tight deadline, please contact us, and we will do our best to accommodate your schedule.
Since all bags are crafted by hand and shipped from Thailand, we recommend ordering in advance to allow for production time and international shipping.
For a customised lead time estimate based on your order size, please reach out to us at sales@strawbagcompany.com.
Our handwoven straw bags make unique, thoughtful, and sustainable corporate gifts that align with eco-conscious values and ethical craftsmanship. They are ideal for companies looking to offer luxurious yet responsible gifts that leave a lasting impression.
Why Our Straw Bags Stand Out as Corporate Gifts:
⦁ Sustainably Handmade – Each bag is crafted from natural water hyacinth, a renewable and biodegradable material.
⦁ Supports Local Artisans – Purchasing from us directly supports skilled Thai weavers, helping to preserve traditional craftsmanship.
⦁ Ethical & Fair Trade – We ensure fair wages and ethical production practices, making our bags a responsible choice for businesses that value sustainability.
⦁ Stylish & Versatile – Our bags feature a timeless, elegant design, making them suitable for casual, business, or luxury gifting.
⦁ Perfect for Eco-Friendly Corporate Initiatives – Ideal for employee appreciation, event giveaways, luxury hospitality gifts, and promotional branding.
By choosing our handcrafted straw bags for corporate gifts, you are investing in high-quality, responsibly made products that reflect your commitment to sustainability, ethical fashion, and fair trade practices.
For bulk pricing, personalisation options, and corporate gifting inquiries, contact us at sales@strawbagcompany.com.
Lead times for bulk or corporate orders depend on the order size and our current production schedule. Since each bag is handwoven by skilled artisans, we require adequate time to ensure superior craftsmanship for every piece.
Estimated Lead Times:
⦁ Small to Medium Bulk Orders (10–50 bags) – Typically 2 to 4 weeks for production.
⦁ Large Orders (50+ bags) – May require 4 to 6 weeks, depending on volume and design complexity.
⦁ Custom Embroidery or Personalisation – Additional time may be needed for hand-stitched embroidery requests.
⦁ Urgent Orders – If you have a tight deadline, please contact us, and we will do our best to accommodate your schedule.
Since all bags are crafted by hand and shipped from Thailand, we recommend placing bulk orders well in advance to account for production and international shipping.
For a customised lead time estimate based on your order, please reach out to us at sales@strawbagcompany.com.
⦁ Sustainably Handmade – Each bag is woven from natural, biodegradable water hyacinth, making it an eco-friendly alternative to synthetic gifts.
⦁ Supports Local Artisans – By purchasing our bags, you directly support skilled Thai weavers, helping to preserve traditional craftsmanship and sustain fair trade livelihoods.
⦁ Ethical & Fair Trade Production – We ensure our artisans receive fair wages and ethical working conditions, making our products a responsible corporate gift choice.
⦁ Stylish & Versatile – Our bags feature a timeless, elegant design, making them suitable for a range of gifting occasions, from corporate events to VIP hospitality gifts.
⦁ Perfect for Sustainable Corporate Initiatives – Ideal for:
- Employee appreciation gifts
- Executive gifting
- Conference and event giveaways
- Luxury hotel and resort guest gifts
- Retail collaborations and eco-conscious brand partnerships
By choosing The Straw Bag Company for corporate gifts, your business invests in high-quality, responsibly made products that align with sustainable business values, ethical fashion, and traditional craftsmanship.
For bulk pricing, personalisation options, or corporate gifting inquiries, contact us at sales@strawbagcompany.com, and we’ll be happy to assist you.
Yes, we offer global shipping for bulk and corporate orders. All international shipments are sent via EMS Global Express airfreight, ensuring fast, secure, and reliable delivery.
Shipping Options for Bulk Orders:
⦁ EMS Global Express Airfreight – Included in all standard bulk orders, offering fast delivery worldwide.
⦁ Sea Freight for Large Orders – For larger corporate or wholesale orders, we can explore cheaper shipping options via sea freight to help reduce costs, especially for high-volume shipments where airfreight may be expensive due to weight.
Things to Consider for International Shipping:
⦁ Shipping costs vary depending on order size, weight, and destination.
⦁ Delivery times depend on the chosen shipping method (airfreight is faster, while sea freight takes longer but is more cost-effective).
⦁ Import duties and taxes may apply, and customers are responsible for handling these based on their country’s regulations.
For a custom shipping quote or to discuss the best option for your bulk or corporate order, please contact us at sales@strawbagcompany.com, and we’ll be happy to assist.
Placing a bulk or corporate order with The Straw Bag Company is simple. Follow these steps to ensure a smooth ordering process:
1. Contact Us with Your Order Details
Email us at sales@strawbagcompany.com with the following information:
⦁ Quantity – The number of bags required.
⦁ Customisation Requests – If you need hand-stitched embroidery (e.g., initials for a wedding or special event).
⦁ Delivery Deadline – Let us know if you have a specific timeframe for the order.
⦁ Shipping Destination – Required for an accurate shipping quote.
2. Receive a Tailored Quote
Our team will provide you with a detailed quote, including:
⦁ Bulk pricing based on quantity
⦁ Estimated production timeline
⦁ Shipping options and costs (airfreight or sea freight for larger orders)
3. Order Confirmation & Production
Once you confirm the order and payment is processed:
⦁ Production will begin, with updates provided throughout the process.
⦁ Our skilled artisans handcraft each bag, ensuring high-quality craftsmanship.
⦁ Lead times vary, typically ranging from 2 to 6 weeks depending on order size.
4. Secure International Shipping
⦁ Your order will be shipped via EMS Global Express for fast international delivery.
⦁ For larger bulk shipments, we can explore sea freight options to reduce costs.
⦁ A tracking number will be provided once the order is dispatched.
For any questions or to start your bulk or corporate order, email us at sales@strawbagcompany.com, and we’ll be happy to assist.
Yes, we have a minimum order quantity (MOQ) for bulk and corporate purchases. The MOQ varies depending on:
⦁ Bag Style – Some designs require a higher minimum order due to production complexity.
⦁ Order Size – Larger wholesale or corporate gift orders may qualify for additional discounts.
⦁ Availability – If a design is in high demand or requires custom production, the MOQ may differ.
How to Check the MOQ for Your Order:
⦁ Contact us at sales@strawbagcompany.com with your preferred bag styles and quantity needs.
⦁ Our team will provide detailed MOQ information, along with pricing and lead time estimates.
We strive to accommodate businesses of all sizes, so if you have specific requirements, let us know—we’ll do our best to find a solution that works for you.
Yes, you can combine different bag designs, sizes, and colours within a bulk order, as long as the total order meets our minimum order quantity (MOQ) requirements. This allows you to offer a diverse selection of handwoven straw bags for your business, event, or corporate gifting needs.
How to Mix and Match Styles in a Bulk Order:
⦁ Select Your Preferred Designs – Browse our collection and choose different bag styles, sizes, and colours that fit your needs.
⦁ Ensure Your Order Meets the MOQ – While you can mix styles, the total order must meet our minimum quantity requirement, which varies based on the bag designs.
⦁ Contact Us for Assistance – If you need help selecting styles, our team can recommend options based on your target audience, event theme, or business needs.
For detailed guidance on mixing styles within a bulk order, or to receive a customised quote, contact us at sales@strawbagcompany.com, and we’ll be happy to assist.
Yes! We offer wholesale pricing for businesses looking to stock our handwoven Thai straw bags. Whether you own a boutique, eco-conscious fashion store, or retail business, we provide exclusive trade pricing and bulk discounts to help you offer sustainable, ethically made products to your customers.
Why Stock Our Handwoven Straw Bags?
⦁ Sustainably Made & Biodegradable – Crafted from natural water hyacinth, our bags support eco-friendly fashion.
⦁ Ethically Sourced & Handmade – Every bag is handwoven by Thai artisans, ensuring high-quality craftsmanship while supporting fair trade practices.
⦁ Timeless & Trendy Designs – Our collection features a range of styles, from beach-ready totes to elegant woven handbags, appealing to diverse customer bases.
⦁ Flexible Wholesale Orders – We allow mixed styles and sizes to help retailers curate the perfect selection for their store.
⦁ Competitive Pricing & Bulk Discounts – We offer wholesale rates that ensure strong retail margins.
How to Apply for Wholesale Pricing:
⦁ Email us at sales@strawbagcompany.com with your business details, order preferences, and any specific requirements.
⦁ Our team will provide a tailored wholesale price list, MOQ details, and estimated lead times.
⦁ Once confirmed, production will begin, and we’ll provide updates on your order’s progress and shipment.
For more information on wholesale pricing, trade discounts, and bulk ordering, contact us today at sales@strawbagcompany.com. We look forward to partnering with eco-conscious retailers worldwide!
Yes, every straw bag in our corporate orders is individually handcrafted by skilled artisans in Phayao, Thailand. Unlike mass-produced corporate gifts, our bags are woven by hand using traditional Thai techniques, ensuring that every piece is unique and crafted with care.
Why Choose Our Handmade Bags for Corporate Orders?
⦁ Authentic Craftsmanship – Each bag is handwoven, making it a truly one-of-a-kind item rather than a factory-made product.
⦁ Sustainable & Ethical – Our artisans use natural water hyacinth, a renewable plant fibre, promoting eco-friendly and ethical gifting.
⦁ Personal Touch – Since each bag is made by hand, no two are exactly alike, adding a distinct and special quality to your corporate gifts.
⦁ Fair Trade & Ethical Production – We ensure that every artisan receives fair wages and safe working conditions, making your order part of a sustainable and responsible business model.
For bulk orders, lead times, and personalisation options, please contact us at sales@strawbagcompany.com, and we’ll be happy to assist with your corporate gifting needs.
Yes! Our handwoven straw bags make the perfect gift for weddings, bridal parties, and special occasions. Whether you need matching bridesmaid gifts, eco-friendly party favours, or handcrafted keepsakes, we can accommodate bulk orders for private events.
Why Choose Our Straw Bags for Your Event?
⦁ Unique & Handmade – Every bag is individually crafted by Thai artisans, ensuring each piece is one-of-a-kind.
⦁ Perfect for Weddings & Bridesmaids – Stylish and elegant, our straw bags are ideal for destination weddings, bridal gifts, or welcome bags for guests.
⦁ Sustainable & Eco-Friendly – Made from natural water hyacinth, our bags are a beautiful alternative to synthetic gifts.
⦁ Personalisation Options – We offer handwoven embroidery for initials or small custom details, making each bag extra special for your guests.
⦁ Bulk Discounts Available – We provide competitive pricing for wedding parties, large family events, and private celebrations.
How to Place a Bulk Order for Your Special Occasion:
⦁ Contact us at sales@strawbagcompany.com with your event details, including quantity, styles, and any personalisation requests.
⦁ Receive a tailored quote based on your order size and customisation needs.
⦁ Confirm your order & production begins – Since all bags are handmade, please allow for 2 to 6 weeks for crafting and shipping, depending on order size.
⦁ Worldwide shipping – We ship internationally via EMS Global Express and can discuss sea freight options for larger bulk orders.
If you’re looking for luxurious, sustainable, and ethically made gifts for your wedding or private event, get in touch today at sales@strawbagcompany.com, and we’ll be happy to assist.
Yes! While our straw bags are naturally crafted from water hyacinth, which has its own unique variations in tone, we do offer eco-friendly, plant-based dyed options for bulk orders. If you have specific colour preferences, we can discuss available shades that align with your event, branding, or retail needs.
Colour Options & Availability:
⦁ Natural Variations – Since our bags are made from handwoven, untreated plant fibres, slight shade differences may occur due to the drying and weaving process.
⦁ Plant-Based Dyed Options – We offer a range of eco-friendly dye choices, carefully sourced to ensure non-toxic, sustainable colouring.
⦁ Custom Colour Requests – Availability may depend on order size and production feasibility, so we recommend reaching out early for special requests.
How to Request Custom Colours for Bulk Orders:
⦁ Contact us at sales@strawbagcompany.com with your desired colour preferences and order quantity.
⦁ We’ll check availability and provide samples or photos of plant-based dyed options.
⦁ Once confirmed, production begins, with lead times varying based on order size and customisation needs.
If you’re looking for a specific colour palette for your bulk order, get in touch, and we’ll be happy to assist in creating beautiful, eco-conscious bags tailored to your needs.
Yes! If you have an upcoming corporate event, promotional campaign, or large gifting occasion, you can pre-order in advance to ensure your order is produced and delivered on time. Pre-ordering allows us to schedule production, manage custom requests, and secure timely international shipping for your bulk order.
Why Pre-Order for Corporate Gifting?
⦁ Guaranteed Availability – Large corporate orders require time for handcrafting and processing, so pre-ordering ensures your bags are reserved in advance.
⦁ Customisation & Special Requests – If you need personalised embroidery, specific colours, or mixed styles, ordering early allows for tailored production.
⦁ Smooth & On-Time Delivery – Pre-orders help us plan around your event date, reducing last-minute delays.
⦁ Flexible Shipping Options – Whether shipping via EMS Global Express airfreight or sea freight for cost-effective bulk transport, pre-ordering provides better scheduling flexibility.
How to Place a Pre-Order:
⦁ Contact us at sales@strawbagcompany.com with your event details, quantity, and any personalisation requests.
⦁ We’ll confirm production timelines based on your event date and order size.
⦁ Once your order is secured, we’ll provide updates throughout the production and shipping process.
⦁ Your handcrafted straw bags arrive on schedule, ensuring a seamless gifting experience.
We recommend reaching out at least 4–6 weeks before your event to ensure ample production time. Get in touch today to secure your pre-order and make your corporate gifting experience truly special!
Since each of our straw bags is handwoven and made to order, changes to an order may not be possible once production has started. However, we understand that adjustments may be needed, and we will do our best to accommodate requests whenever possible.
What You Should Do If You Need Changes:
⦁ Contact Us Immediately – If you need to modify your order, email us at sales@strawbagcompany.com as soon as possible with the details.
⦁ Check Production Status – If your order is still in the early stages, we may be able to adjust quantities, colours, or customisation requests.
⦁ Changes After Production Has Started – If weaving has begun, changes may be limited, but we will work with you to find a solution where feasible.
⦁ Shipping & Delivery Adjustments – If your order has not yet been shipped, we may be able to update delivery details or shipping preferences.
For any urgent modifications, additions, or concerns, please reach out as soon as possible, and we will do our best to assist.
Yes! We support eco-friendly brands, sustainable businesses, and ethical retailers by offering wholesale pricing and bulk order discounts. If your company prioritises sustainability, responsible sourcing, and fair trade practices, our handcrafted straw bags are the perfect fit for your collection.
Why Partner with Us?
⦁ Sustainably Made Products – Our bags are crafted from natural, biodegradable water hyacinth, reducing plastic waste and promoting eco-conscious fashion.
⦁ Ethically Sourced & Handwoven – We work directly with skilled Thai artisans, ensuring fair wages and traditional craftsmanship.
⦁ Wholesale Pricing & Bulk Discounts – We provide competitive trade pricing to help sustainable businesses stock handcrafted, high-quality products.
⦁ Flexible Order Options – You can mix and match bag styles to curate a collection that suits your customers' needs.
⦁ Low-Impact, Minimal Packaging – Our packaging is plastic-free and recyclable, aligning with eco-conscious brand values.
How to Apply for Special Pricing:
⦁ Contact us at sales@strawbagcompany.com with details about your business and order requirements.
⦁ Receive a tailored quote based on your wholesale or bulk order needs.
⦁ Confirm your order and shipping preferences, with options for airfreight or sea freight for larger shipments.
By choosing The Straw Bag Company, you are investing in sustainably crafted, ethically made fashion accessories that align with your brand’s commitment to eco-friendly, responsible sourcing. Get in touch today to discuss a wholesale partnership!
We prioritise timely delivery for all corporate and bulk orders to ensure your bags arrive when you need them. We ship internationally using EMS Global Express airfreight, a fast and reliable courier service, and offer proactive updates throughout the production and shipping process.
How We Ensure On-Time Delivery:
⦁ Estimated Delivery Date Provided – When you place your order, we will give you a clear timeline for production and shipping.
⦁ Regular Updates – We keep you informed throughout the process, from order confirmation to dispatch.
⦁ Priority Shipping with EMS Global Express – We use trusted international couriers for secure and fast delivery.
⦁ Custom Scheduling for Large Orders – For high-volume corporate orders, we can plan production in advance to meet your deadlines.
⦁ Sea Freight Option for Cost Savings – If your order is large and you prefer a more cost-effective shipping method, we can discuss sea freight options (note: this takes longer than airfreight).
What If I Have a Strict Deadline?
If your order is time-sensitive, please let us know when placing your order. We will do our best to prioritise production and shipping to meet your required delivery date.
For specific lead times, tracking details, or custom scheduling requests, contact us at sales@strawbagcompany.com, and we’ll ensure your order arrives as expected.
No, our handcrafted straw bags cannot be rebranded, resold under another brand name, or sold online through third-party websites. We do not offer private-label manufacturing or white-label services, as we are committed to preserving the authenticity of traditional Thai craftsmanship and ethical production.
Wholesale & Retail Partnership Guidelines:
⦁ Wholesale Purchasing Available for Physical Stores – We do offer wholesale pricing for boutiques, eco-conscious retailers, and ethical fashion stores, but our bags cannot be sold online—they are exclusively available through our official website.
⦁ No Online Reselling – To maintain the exclusivity and authenticity of our brand, our straw bags cannot be listed or sold on third-party online marketplaces, e-commerce stores, or drop-shipping platforms.
⦁ Bags Must Be Sold as Part of Our Authentic Collection – If stocked in a physical retail store, they must be recognised as handwoven by Thai artisans, ensuring their origin, craftsmanship, and ethical production are acknowledged.
⦁ No Custom Branding or Private Label – We do not allow logo engraving, private-label branding, or repackaging of our products under a different name.
If you are interested in wholesale opportunities for a physical retail space, please contact us at sales@strawbagcompany.com to discuss bulk orders and partnership opportunities.
Our handwoven straw bags are a unique, ethical, and sustainable alternative to traditional corporate gifts. Unlike plastic promotional items or disposable giveaways, our bags offer a meaningful, high-quality keepsake that reflects eco-conscious values and responsible craftsmanship.
Why Choose Our Straw Bags for Corporate Gifting?
⦁ Sustainably Handcrafted – Each bag is made from 100% natural water hyacinth, a renewable, biodegradable material that helps reduce environmental impact.
⦁ Supports Local Artisans – Every purchase directly empowers skilled Thai artisans, preserving traditional weaving techniques while ensuring fair wages and ethical working conditions.
⦁ Long-Lasting & Practical – Unlike one-time-use corporate gifts, our durable and stylish bags serve as a lasting keepsake that recipients will genuinely appreciate.
⦁ Promotes Eco-Friendly Fashion – Choosing handcrafted straw bags over synthetic or mass-produced items highlights a company’s commitment to sustainability and ethical fashion.
⦁ Perfect for Various Corporate Events – Ideal for employee appreciation, executive gifting, luxury hospitality gifts, eco-conscious brand promotions, and conference giveaways.
Customisation & Bulk Ordering
⦁ Handwoven Embroidery Available – Personalise select bags with initials or small stitched details for a more exclusive touch.
⦁ Bulk Discounts & Flexible Shipping – We offer tiered pricing and shipping options via EMS Global Express or sea freight for larger orders.
By gifting our handwoven straw bags, your company showcases a commitment to quality, sustainability, and ethical craftsmanship, leaving a lasting impression on employees, clients, and partners.
For bulk pricing, personalisation options, and lead times, contact us at sales@strawbagcompany.com, and we’ll be happy to assist with your corporate gifting needs.
Yes, for urgent corporate orders, we may be able to expedite production, depending on order size, bag availability, and current artisan workload. Since all our straw bags are handwoven by skilled artisans, production times vary, but we will always do our best to accommodate your deadline.
How to Request Express Production:
⦁ Contact Us Immediately – Email sales@strawbagcompany.com with your order details, quantity, and required delivery date.
⦁ Check Availability – We will confirm if we have existing stock or if production can be fast-tracked.
⦁ Priority Processing & Shipping – If an expedited order is possible, we will arrange priority crafting and express international shipping via EMS Global Express.
⦁ Confirmation & Timeline Updates – We will provide a clear timeline for production and delivery, ensuring you stay informed.
Factors Affecting Express Production:
⦁ Order Size – Smaller bulk orders may be easier to expedite than large-scale wholesale orders.
⦁ Bag Design – Some styles may require longer weaving times, while others might be available for faster production.
⦁ Customisation Requests – If your order requires handwoven embroidery or custom details, extra time may be needed.
For urgent requests, early communication is key. If you need a faster turnaround, contact us as soon as possible at sales@strawbagcompany.com, and we will explore all available options to meet your timeline.
Yes, we offer global shipping for bulk and corporate orders. All orders are shipped via EMS Global Express airfreight, ensuring fast, secure, and reliable international delivery.
International Shipping Details:
⦁ EMS Global Express Airfreight – Included in all corporate orders, offering rapid delivery worldwide.
⦁ Shipping Costs – Costs vary based on order size, weight, and destination. Contact us for a tailored shipping quote.
⦁ Tracking & Updates – Once your order is shipped, we provide a tracking number so you can monitor its progress.
⦁ Customs & Duties – Import duties and taxes may apply depending on your country’s regulations, and customers are responsible for handling these charges.
Sea Freight for Larger Orders:
For large corporate or wholesale orders, we can explore cost-effective sea freight options. While sea shipping takes longer, it can significantly reduce costs for high-volume shipments.
How to Arrange International Shipping:
⦁ Contact us at sales@strawbagcompany.com with your order details and shipping location.
⦁ We’ll provide a shipping quote based on the best available method (air or sea freight).
⦁ Once your order is confirmed, we’ll handle all logistics and keep you updated throughout the shipping process.
For bulk pricing, shipping timelines, and custom delivery requests, reach out to us, and we’ll ensure your order arrives as efficiently as possible.
Placing a bulk or corporate order with The Straw Bag Company is simple. Follow these steps to ensure a smooth ordering process:
1. Contact Us with Your Order Details
Email us at sales@strawbagcompany.com with the following information:
⦁ Quantity – The number of bags required.
⦁ Bag Styles & Preferences – If you’d like a mix of different designs, sizes, or colours.
⦁ Customisation Requests – If you need hand-stitched embroidery (e.g., initials for weddings or special events).
⦁ Delivery Deadline – Let us know if you have a specific event date or timeframe.
⦁ Shipping Destination – Required for an accurate shipping quote.
2. Receive a Tailored Quote
Our team will provide you with a detailed quote, including:
⦁ Bulk pricing based on quantity
⦁ Estimated production timeline
⦁ Shipping options and costs (airfreight or sea freight for larger orders)
3. Order Confirmation & Production
Once you confirm the order and payment is processed:
⦁ Production will begin, with updates provided throughout the process.
⦁ Our skilled artisans handcraft each bag, ensuring high-quality craftsmanship.
⦁ Lead times vary, typically ranging from 2 to 6 weeks depending on order size.
4. Secure International Shipping
⦁ Your order will be shipped via EMS Global Express for fast international delivery.
⦁ For larger bulk shipments, we can explore sea freight options to reduce costs.
⦁ A tracking number will be provided once the order is dispatched.
Contact Us for Assistance
For any additional inquiries or to start your bulk or corporate order, email us at sales@strawbagcompany.com, and we’ll be happy to assist.
Yes, we offer sample bags so you can personally inspect the quality, craftsmanship, and materials before committing to a wholesale or bulk purchase. Since each of our straw bags is handmade, variations in weave, texture, and colour may occur, making it essential for retailers and corporate clients to review a sample before placing a larger order.
How Does the Sample Process Work?
⦁ Request a Sample – Contact us at sales@strawbagcompany.com and specify the style, size, and colour of the bag you’d like to sample.
⦁ Purchase a Single Bag – We offer samples for purchase rather than free samples due to the labour-intensive process and international shipping costs.
⦁ Review Craftsmanship – The sample allows you to see and feel the quality of the weaving, material durability, and finishing details.
⦁ Proceed with Your Bulk Order – Once you’re satisfied with the sample, we can finalise your bulk pricing and order details.
Shipping Note: As we ship samples via EMS Global Express, shipping fees apply based on the destination country.
While we do not offer private-label manufacturing, we can accommodate certain customisation requests for bulk orders, depending on feasibility.
Customisation Options Available:
⦁ Handwoven Embroidery – We can add initials, monograms, or small stitched details for personalised gifts, weddings, or exclusive retail collections.
⦁ Mix-and-Match Styles – Bulk buyers can select a variety of bag styles, sizes, and colours to suit their market preferences.
⦁ Eco-Friendly Dyed Colours – For larger orders, we may offer natural, plant-based dyed options in select shades.
Custom Orders Process:
⦁ Contact us with your request – Email sales@strawbagcompany.com with details such as bag style, quantity, and preferred customisation.
⦁ Production Feasibility Check – We will confirm if the request is possible based on artisan capabilities and material availability.
⦁ Final Approval & Production Timeline – Once confirmed, we will provide an estimated production time and begin crafting your custom order.
For unique corporate or retail collaborations, we are happy to discuss how we can tailor our designs while maintaining the integrity of traditional Thai craftsmanship.
For all wholesale, bulk, and corporate orders, we require full payment upfront before production begins to ensure the following:
⦁ Fair payment for artisans crafting your order.
⦁ Efficient sourcing of natural materials to meet production demands.
⦁ A seamless and secure transaction process for both parties.
Accepted Payment Methods:
⦁ Credit & Debit Cards – Secure online transactions available.
⦁ PayPal – Convenient international payment processing.
⦁ Bank Transfers – Available for large wholesale clients upon request.
⦁ Split Payments for High-Volume Orders – Available on a case-by-case basis for orders exceeding 500 units.
For detailed payment terms and conditions, please reach out to sales@strawbagcompany.com.
No, we do not provide private-label or white-label services. Our handcrafted straw bags cannot be rebranded or sold under another company’s name.
Why We Do Not Offer Private Labeling:
⦁ Ethical and Authentic Production – Each bag is handwoven by skilled artisans in Thailand, and we ensure their work is recognised and valued.
⦁ No Mass Production – Since each bag is crafted individually by hand, we do not use factory-based mass-production methods.
⦁ Exclusive Brand Identity – Our collection represents traditional Thai craftsmanship, and we maintain strict quality control over our designs.
Wholesale buyers can stock our bags in physical retail stores, but they must be sold under The Straw Bag Company’s authentic branding.
No, we do not allow reselling of our straw bags online. Our products are exclusively sold through our website to maintain brand integrity and prevent unauthorized resale.
Where Can Wholesale Buyers Sell Our Bags?
⦁ Physical Boutiques & Stores – Our bags are available for ethical fashion retailers, gift shops, and lifestyle boutiques.
⦁ Sustainable Marketplaces (Physical Locations Only) – If your business supports eco-conscious fashion and handcrafted goods, we welcome wholesale partnerships.
Where Are Our Bags NOT Allowed to Be Sold?
⦁ Amazon, eBay, Etsy, or third-party e-commerce platforms.
⦁ Drop-shipping websites or online marketplaces.
⦁ Social media shops without prior approval.
For wholesale inquiries, contact sales@strawbagcompany.com.
Yes, we provide tiered bulk discounts based on order size. The larger the order, the greater the discount.
Our Bulk Discount Structure:
⦁ 10–50 units – Standard wholesale pricing.
⦁ 50–100 units – Reduced per-unit pricing.
⦁ 100+ units – Special high-volume discount rates.
For a custom bulk order quote, email sales@strawbagcompany.com with your required quantity and destination.
We understand that some corporate or wholesale orders require urgent fulfillment. If you need a rush order, we may be able to prioritise production, depending on:
⦁ Bag style and availability – Some designs take longer to craft.
⦁ Order quantity – Smaller bulk orders are easier to expedite.
⦁ Shipping timeline – EMS Global Express is our fastest option.
To request a rush order, contact us immediately at sales@strawbagcompany.com.
Yes! Our handwoven straw bags are perfect for luxury hotels, spas, and resorts looking for sustainable guest amenities.
Ideal Uses for Hospitality Businesses:
⦁ Beach bags for guests in coastal resorts.
⦁ Luxury spa gift sets for eco-conscious retreats.
⦁ VIP welcome gifts for high-end hotel guests.
We provide custom bulk pricing for hospitality orders. Contact sales@strawbagcompany.com for details.
Absolutely! Our straw bags make beautiful gifts for:
⦁ Bridesmaids & wedding guests.
⦁ Welcome gifts for destination weddings.
⦁ Personalised keepsakes with embroidered initials.
We offer discounted bulk pricing for wedding planners. For inquiries, email sales@strawbagcompany.com.
Yes! We partner with eco-conscious brands and ethical retailers to promote sustainable fashion and handcrafted goods.
⦁ 100% Handmade & Biodegradable Products – Supporting sustainability.
⦁ Fair-Trade & Ethical Sourcing – Empowering Thai artisans.
⦁ Flexible Wholesale Pricing – Tailored for boutique retailers.
For wholesale partnerships, email sales@strawbagcompany.com.
9.Care Instructions: Cleaning & Storing Your Straw Bag
At The Straw Bag Company, we want to help you maintain the beauty and durability of your handcrafted straw bag for years to come. As our bags are made from natural plant fibres, they require gentle care and occasional maintenance to ensure they stay in top condition. With the right cleaning and storage practices, you can enjoy your bag for many seasons.
Cleaning Your Straw Bag
Regular cleaning will help preserve your bag’s appearance. Here are some tips to keep it looking fresh:
⦁ Use a soft brush or cloth: To remove dust and dirt, use a soft brush or a dry cloth to gently wipe down the surface. This will prevent any buildup of particles that could affect the bag's texture.
⦁ Spot cleaning with a damp cloth: For light stains or dirt, you can use a damp cloth with mild soap to gently clean the affected areas. Make sure to test a small, inconspicuous area first to ensure that the soap won’t affect the bag’s natural colour or texture.
⦁ Avoid soaking: Never submerge your bag in water, as excessive moisture can weaken the fibres and alter the bag's structure. Instead, lightly dampen the cloth and avoid soaking the bag.
⦁ Avoid harsh chemicals: Do not use bleach or any harsh chemical cleaners, as they may damage the natural fibres and affect the colour.
Storing Your Straw Bag
Proper storage is essential for maintaining your straw bag’s shape and durability:
⦁ Store in a cool, dry place: Always keep your bag in a cool, dry environment away from direct sunlight or humid conditions, as prolonged exposure can cause the material to weaken or fade.
⦁ Stuff the bag to maintain shape: When not in use, consider stuffing your bag with tissue paper, a soft cloth, or bubble wrap to help it maintain its shape. Avoid using plastic bags or airtight containers, as they can trap moisture and promote mould or mildew growth.
⦁ Use a breathable storage bag: To protect your bag from dust and dirt while allowing airflow, store it in a breathable fabric bag, such as one made from cotton or linen. Avoid plastic storage bags, as they can cause your bag to lose its form over time.
Maintaining the Shape and Durability
To ensure your bag stays in good condition:
⦁ Avoid heavy loads: Overloading your bag with heavy items can cause the weaving to stretch or break. Keep the weight inside the bag manageable to preserve the integrity of the structure.
⦁ Protect from moisture: Moisture can be one of the biggest threats to your straw bag. If your bag does get wet, gently pat it dry with a towel and leave it to air dry in a well-ventilated area. Never expose it to direct heat (like a radiator or hairdryer), as this can cause the straw to become brittle.
Conclusion
By following these cleaning and storage tips, your handwoven straw bag will retain its charm and functionality for years to come. A little care goes a long way in preserving the natural beauty of your bag, ensuring it continues to be a stylish and sustainable accessory in your wardrobe.
Proper care will help preserve the beauty and durability of your handwoven straw bag. Since our bags are made from natural water hyacinth, they require gentle cleaning methods to maintain their structure and longevity.
General Cleaning:
⦁ Dust Removal – Use a soft, dry cloth or a gentle brush to wipe away dust and surface dirt. A soft-bristled toothbrush can also help remove dirt from the woven fibres.
⦁ Light Stains & Spills – Dampen a clean cloth with lukewarm water and mild soap, then gently dab the affected area. Avoid scrubbing too hard, as this may damage the weave.
⦁ Avoid Excess Water – Do not soak or submerge your straw bag in water, as it can weaken the natural fibres and cause deformation.
Deep Cleaning (For Stubborn Marks):
⦁ Mix a small amount of mild soap with lukewarm water and dampen a soft cloth.
⦁ Gently wipe the stain in circular motions, being careful not to saturate the bag.
⦁ Allow the bag to air dry in a well-ventilated area, away from direct sunlight or heat sources, which may cause warping.
Odour Removal:
⦁ If your bag develops a musty smell, place it in a dry, well-ventilated space.
⦁ You can also sprinkle baking soda inside the bag, leave it overnight, then shake it out the next day.
Storage Tips to Maintain Your Straw Bag:
⦁ Keep in a cool, dry place – Store your bag away from humidity or damp environments to prevent mould growth.
⦁ Avoid crushing – To maintain its shape, fill the bag with tissue paper or fabric when not in use.
⦁ Use a dust bag or cloth cover – If storing for long periods, place your straw bag in a breathable fabric cover rather than a plastic bag to allow airflow.
By following these simple care tips, your straw bag will remain in excellent condition for years to come!
Yes, you can apply a light, natural waterproofing spray to help repel moisture and protect your handwoven straw bag from light splashes. However, it’s important to note that straw bags are not designed to be fully waterproof, and excessive use of waterproofing treatments may affect the texture and breathability of the natural fibres.
How to Waterproof Your Straw Bag:
⦁ Choose the Right Waterproofing Spray
- Use a natural, non-toxic spray designed for straw, rattan, or natural fibres.
- Avoid harsh chemical sprays that contain silicone or synthetic sealants, as they can alter the bag’s texture.
⦁ Apply Light, Even Coats
- Spray lightly and evenly from about 12 inches away to avoid oversaturation.
- Let the bag air dry completely before using it.
- Repeat the process only if necessary, as over-application may make the bag feel stiff.
⦁ Reapply as Needed
- If your bag is frequently exposed to humidity or light rain, you may need to reapply the waterproofing spray occasionally to maintain protection.
Important Considerations:
⦁ Not 100% Waterproof – Waterproofing sprays help with light moisture resistance, but they won’t make your bag fully waterproof. Avoid heavy rain, prolonged exposure to water, or soaking.
⦁ Avoid High Humidity & Damp Storage Areas – Even with waterproofing, natural straw is still susceptible to mould and warping in damp environments. Store your bag in a cool, dry place.
⦁ Blot Dry if Wet – If your bag does get wet, gently pat it dry with a soft cloth and let it air dry naturally—do not use a hairdryer or direct heat, as this can weaken the woven fibres.
By using light waterproofing treatments and following proper care tips, you can enhance your straw bag’s durability while maintaining its natural, breathable texture.
Proper storage is essential to maintain the shape, durability, and natural beauty of your handwoven straw bag. Since our bags are made from natural water hyacinth, they require careful handling to prevent discolouration, warping, or mould growth over time.
Best Practices for Storing Your Straw Bag:
1. Keep It in a Cool, Dry Place
⦁ Store your bag in a well-ventilated area, away from humidity, damp conditions, or extreme heat.
⦁ Avoid placing it in direct sunlight for extended periods, as this may cause fading or brittleness in the natural fibres.
2. Maintain Its Shape
⦁ To prevent the bag from losing its structure, gently stuff it with soft tissue paper, fabric, or a cotton cloth before storing it.
⦁ Avoid overstuffing, as excessive pressure can stretch or distort the weave.
3. Avoid Plastic Bags or Airtight Containers
⦁ Do not store your straw bag in plastic bags or airtight containers, as these can trap moisture and cause mould growth.
⦁ Instead, use a breathable fabric dust bag or a cotton pillowcase to protect it while allowing airflow.
4. Keep Away from Heavy Objects
⦁ Avoid stacking other bags or items on top of your straw bag, as pressure can flatten or misshape the woven structure.
5. Regularly Air It Out
⦁ If storing for an extended period, take the bag out every few months to air it out and check for any signs of moisture buildup.
⦁ If you live in a humid climate, consider placing a small sachet of silica gel or baking soda inside the bag to help absorb excess moisture.
By following these storage tips, your handwoven straw bag will remain beautiful, durable, and ready to use whenever you need it!
Yes, we highly recommend storing your handwoven straw bag in a breathable fabric storage bag, such as one made from cotton or linen. Proper storage helps protect your bag from dust, dirt, and environmental damage, while also allowing air circulation to prevent moisture buildup.
Why Use a Fabric Storage Bag?
⦁ Prevents Dust & Dirt – A fabric bag acts as a protective barrier while allowing the straw to breathe.
⦁ Avoids Humidity Damage – Unlike plastic, a breathable fabric cover helps regulate airflow, reducing the risk of mould or mildew.
⦁ Maintains the Bag’s Shape – Fabric bags help keep the structure intact without flattening or crushing the weave.
What to Avoid:
⦁ Plastic Bags or Airtight Containers – These trap humidity, creating a damp environment that can lead to mould growth and straw deterioration.
⦁ Sealed Storage in a Hot or Humid Space – Avoid keeping your straw bag in basements, attics, or unventilated closets, as trapped moisture can weaken the fibres.
How to Store Your Straw Bag Properly:
⦁ Clean the Bag Before Storing – Wipe it down with a soft, dry cloth to remove dust or dirt.
⦁ Stuff It Lightly – Use tissue paper or soft fabric to help retain its shape.
⦁ Place It in a Fabric Storage Bag – A cotton or linen bag is ideal for long-term storage.
⦁ Store in a Cool, Dry Area – Keep it away from direct sunlight, humidity, or excessive heat.
⦁ Air It Out Occasionally – Every few months, remove the bag from storage to let it breathe and check for any moisture buildup.
By using a breathable storage bag and following these simple steps, you can extend the life of your straw bag and keep it looking as beautiful as the day you got it!
Yes, because our straw bags are made from natural plant fibres, they may experience subtle colour changes over time due to environmental exposure and natural ageing. These changes are a normal characteristic of handcrafted straw products and do not affect the quality or durability of the bag.
What Causes Colour Changes in Straw Bags?
⦁ Sunlight Exposure – Prolonged exposure to direct sunlight can cause the straw to lighten or fade slightly over time. This is a natural process, similar to how wood or rattan lightens when exposed to UV rays.
⦁ Humidity & Moisture – In humid conditions, the natural fibres may darken slightly due to the absorption of moisture in the air.
⦁ Ageing of Natural Fibres – Over time, plant-based materials like water hyacinth naturally mature, leading to a richer patina or soft tonal shifts.
How to Minimise Colour Changes:
⦁ Avoid prolonged direct sunlight – Store your bag in a cool, dry place when not in use.
⦁ Keep away from excessive humidity – Ensure proper air circulation when storing to prevent moisture buildup.
⦁ Use a breathable storage bag – Protect your bag from dust and environmental exposure with a cotton or linen fabric bag.
Embracing the Natural Beauty of Straw Bags
The slight variations in tone over time add to the authenticity of a handcrafted straw bag. Each bag tells a unique story, making it a timeless, one-of-a-kind accessory that evolves beautifully with use.
If you prefer to maintain a consistent shade, limit exposure to harsh sunlight and damp environments, and your bag will continue to age gracefully while retaining its charm!
Over time, handwoven straw bags may become slightly misshapen due to use, storage, or travel. Fortunately, they can often be reshaped with gentle techniques to restore their original form.
How to Reshape a Straw Bag:
1. Gently Reshape It by Hand
⦁ If the deformation is minor, use your hands to gently mould the bag back into shape.
⦁ Avoid excessive force, as straw fibres can be delicate and over-manipulation may damage the weave.
2. Use Soft Tissue Paper or Fabric for Support
⦁ Stuff the bag with soft tissue paper, cotton fabric, or a towel to help it hold its shape.
⦁ Leave it stuffed overnight in a cool, dry place to allow the bag to gradually regain its form.
3. Lightly Mist with Water (For Structured Bags Only)
⦁ If the bag has stiff woven sections, lightly mist the surface with a fine spray of lukewarm water.
⦁ Do not soak the bag—a small amount of moisture helps the fibres become slightly more flexible.
⦁ After misting, stuff the bag with tissue paper or cloth, shaping it carefully, and let it air dry naturally.
4. Use Gentle Heat (Only If Necessary)
⦁ For stubborn misshapes, try placing the bag in a warm, shaded area (not direct sunlight) to soften the fibres before reshaping.
⦁ Do not use hairdryers or direct heat sources, as this can dry out or weaken the straw fibres.
How to Prevent Your Bag from Losing Shape:
⦁ Store it properly – Always stuff the bag with soft fabric or paper when not in use.
⦁ Avoid stacking heavy items on top – Pressure can cause flattening or warping of the woven structure.
⦁ Keep it dry – Excess moisture or improper storage in damp areas can weaken the bag’s shape.
By following these simple steps, your handwoven straw bag will maintain its beautiful structure and durability for years to come!
No, ironing is not recommended for straw bags. Direct heat from an iron can weaken, scorch, or damage the natural fibres, potentially causing the bag to become brittle or misshapen.
How to Smooth Out Wrinkles Without an Iron:
1. Gently Reshape the Bag
⦁ Use your hands to mould the bag back into shape.
⦁ For structured bags, stuff them with soft tissue paper, fabric, or a towel to help restore their form.
2. Lightly Mist with Water (For Stubborn Wrinkles)
⦁ If the bag has noticeable creases, lightly spray it with a fine mist of lukewarm water.
⦁ Do not soak the bag—just a slight dampening will make the fibres more flexible.
⦁ Stuff the bag with soft materials and let it air dry in a cool, dry place (away from direct sunlight or heat).
3. Use Steam for Minor Wrinkles
⦁ Hold the bag at a safe distance (about 12 inches) from a steaming kettle or garment steamer.
⦁ Let the steam soften the fibres slightly, then reshape the bag with your hands.
⦁ Allow it to fully air dry before using or storing.
What to Avoid:
Do not use an iron—direct heat can burn or weaken the straw fibres.
Avoid soaking the bag—excessive moisture can cause warping or mildew growth.
Do not place in a dryer—heat and tumbling can damage the woven structure.
By using gentle reshaping techniques, you can smooth out wrinkles while preserving the natural integrity of your straw bag.
Since straw bags are made from natural plant fibres, they require gentle cleaning methods to remove stains without damaging the weave. Avoid harsh chemicals and excessive moisture, as these can weaken the structure and alter the bag’s appearance.
Step-by-Step Guide to Removing Stains:
1. Light Surface Stains (Dirt, Dust, and Minor Marks)
Use a soft, dry cloth or a soft-bristled brush (like a toothbrush) to gently remove surface dirt.
If the stain persists, dampen a clean cloth with lukewarm water and lightly wipe the area.
Let the bag air dry completely in a cool, well-ventilated space.
2. Deeper Stains (Food, Makeup, or Grease Marks)
Mix a small amount of mild soap or dishwashing liquid with lukewarm water.
Dampen a soft microfiber cloth with the soapy solution and gently blot the stain—avoid rubbing too hard to prevent fraying.
Wipe the area with a clean, damp cloth to remove any soap residue.
Allow the bag to air dry completely, away from direct sunlight or heat sources.
3. Tough Stains (Ink, Wine, or Dark Liquid Spills)
Try using a white vinegar and water solution (equal parts) on a cotton pad and lightly dab the stain.
Avoid oversaturating the area, as too much moisture can damage the weave.
Let it air dry naturally—never use a hairdryer or direct heat.
What to Avoid:
Bleach or Harsh Chemicals – These can weaken and discolour the straw fibres.
Abrasive Cleaners or Scrub Brushes – Hard scrubbing can cause fraying and damage the weave.
Soaking the Bag in Water – Straw bags should never be submerged, as excess moisture can warp or weaken the fibres.
Pro Tip:
If your bag develops stubborn stains that won’t lift, consider taking it to a professional cleaner experienced in handling natural woven materials.
By following these gentle cleaning techniques, your handwoven straw bag will stay fresh, clean, and beautiful for years to come!
No, straw bags are not water-resistant, and exposure to rain or excessive moisture can weaken the natural fibres, cause warping, or lead to mould growth. While light splashes may not cause immediate damage, prolonged exposure to water can alter the structure and durability of the bag.
What Happens If My Straw Bag Gets Wet?
If your bag is exposed to rain or damp conditions, it’s important to dry it properly to prevent lasting damage:
1. Gently Pat Dry Immediately
Use a soft, absorbent cloth or paper towel to gently blot away excess moisture.
Avoid rubbing, as this may weaken or fray the woven fibres.
2. Air Dry in a Cool, Ventilated Area
Place the bag in a well-ventilated space and allow it to air dry naturally.
Do not use direct sunlight or artificial heat sources (hairdryers, radiators), as extreme heat can cause the straw to become brittle or warp.
3. Reshape If Necessary
If the bag loses its shape after getting wet, gently reshape it by hand and stuff it with tissue paper or soft fabric to help it retain its original form while drying.
How to Protect Your Straw Bag from Rain:
⦁ Check the weather forecast before taking your bag outdoors.
⦁ Carry a lightweight fabric pouch or tote bag to place your straw bag in if you get caught in unexpected rain.
⦁ Apply a light waterproofing spray (natural, non-toxic) to create a mild moisture barrier, though this will not make the bag fully waterproof.
While straw bags are perfect for sunny days, they should be kept away from wet conditions to maintain their longevity and natural beauty.
If your straw bag develops a musty smell, it is likely due to humidity, improper storage, or prolonged exposure to moisture. Fortunately, there are several easy ways to eliminate odours naturally while preserving the integrity of the woven fibres.
Step-by-Step Guide to Removing Odours from a Straw Bag
1. Air It Out in a Well-Ventilated Space
Place your bag in a dry, airy location with good air circulation (preferably outdoors but in the shade).
Avoid direct sunlight, as prolonged exposure can cause fading or drying out of the straw fibres.
Let it air out for 24 to 48 hours to help neutralise mild odours.
2. Use Baking Soda to Absorb Odours
Place a small open container of baking soda or a fabric pouch filled with baking soda inside the bag.
Let it sit overnight, or for 24 hours, to absorb unwanted smells.
Shake out the bag the next day and wipe it with a dry, clean cloth.
3. Try Activated Charcoal or Coffee Grounds
Place a small bowl of activated charcoal or dry coffee grounds near (but not inside) the bag.
Leave it for 24 to 48 hours—both materials are excellent at absorbing odours naturally.
4. Lightly Wipe with White Vinegar (For Persistent Odours)
Mix equal parts white vinegar and water and lightly dampen a soft cloth (do not soak).
Gently wipe the interior and exterior of the bag, focusing on areas with strong odours.
Allow the bag to air dry completely before storing or using.
How to Prevent Future Odours in Your Straw Bag:
⦁ Store in a cool, dry place to prevent moisture buildup.
⦁ Use a breathable fabric dust bag (cotton or linen) instead of plastic for storage.
⦁ Keep a small sachet of dried lavender, cedarwood, or silica gel inside the bag to absorb moisture and maintain freshness.
By following these natural odour-removal techniques, your handwoven straw bag will stay fresh, clean, and ready to use!
Since straw bags are made from natural plant fibres, they are susceptible to mould and mildew if stored in damp or poorly ventilated environments. Preventing moisture buildup is key to keeping your bag in pristine condition for years to come.
Best Practices to Prevent Mould and Mildew:
1. Store in a Dry, Well-Ventilated Space
Choose a cool, dry storage area away from humidity, damp floors, or enclosed spaces like basements or airtight wardrobes.
Keep your bag in an open, breathable space rather than packed tightly with other items.
2. Avoid Plastic Covers or Airtight Containers
Do not store your bag in plastic bags or airtight boxes, as they trap moisture, increasing the risk of mould growth.
Instead, use a breathable fabric storage bag (cotton or linen) to protect it while allowing air circulation.
3. Keep It Completely Dry Before Storing
If your bag gets wet, pat it dry with a soft towel and let it air dry naturally in a shaded, ventilated area.
Avoid direct sunlight or artificial heat sources, which can make the fibres brittle.
4. Use Moisture-Absorbing Materials
Place a small silica gel packet, baking soda sachet, or cedarwood block inside the bag to help absorb excess moisture.
Dried lavender or cinnamon sticks also help keep the bag fresh while naturally repelling mould.
5. Air Out Your Bag Regularly
If storing long-term, take your bag out every few months to air it out and check for any signs of dampness.
If you live in a humid climate, consider using a dehumidifier in your storage space.
What to Do If You Spot Mould or Mildew?
⦁ Gently wipe the affected area with a soft cloth dampened with a mild vinegar-water solution (equal parts).
⦁ Let it air dry completely before storing it again.
⦁ Avoid soaking or scrubbing, as this can weaken the straw fibres.
By following these simple storage and care tips, you can keep your straw bag mould-free, fresh, and in excellent condition for years!
No, leather conditioners, synthetic cleaning sprays, or chemical treatments are not suitable for straw bags. These products are designed for leather and synthetic materials and can damage natural straw fibres by causing them to become brittle, discoloured, or weakened over time.
Why Avoid Leather Conditioners & Chemical Sprays?
Alters the Texture – Many conditioners contain oils or waxes that can soften, darken, or create an unnatural sheen on the straw.
Weakens the Fibres – Harsh cleaning sprays may dry out or degrade the natural fibres, leading to cracks or breakage.
Leaves Residue – Some sprays create a sticky surface, attracting dust and dirt, making your bag harder to keep clean.
Safe Alternatives for Cleaning Your Straw Bag:
Mild Soap & Water – Mix a few drops of gentle dish soap with lukewarm water, lightly dampen a soft cloth, and gently wipe the affected area.
Soft-Bristled Brush – Use a dry toothbrush or soft brush to remove dust and debris from the woven fibres.
White Vinegar Solution for Stains – For tougher marks, mix equal parts white vinegar and water, dampen a cloth, and gently blot the stain.
Air Dry Naturally – Always allow your bag to fully air dry in a shaded, well-ventilated space.
How to Keep Your Straw Bag Looking Fresh:
⦁ Store in a cool, dry place away from humidity.
⦁ Use a breathable fabric dust bag instead of plastic.
⦁ Avoid excessive moisture or prolonged sun exposure to prevent discolouration.
By using gentle, natural cleaning methods, you can preserve your handwoven straw bag’s beauty and durability for years to come!
No, most straw bags should not be folded, as this can cause permanent creases, weaken the fibres, or damage the weave. Unlike fabric bags, straw bags are made from rigid, woven plant fibres that do not naturally bounce back after being bent or crushed.
Best Ways to Pack Your Straw Bag for Travel:
Lay It Flat in Your Suitcase – Instead of folding, place your bag flat on top of your packed items to prevent crushing.
Stuff It with Soft Clothing – Fill the bag with soft clothes, scarves, or a small towel to help it retain its shape.
Use a Protective Fabric Cover – If possible, place the bag inside a breathable cotton or linen dust bag to prevent scratches or snags.
How to Store Your Straw Bag Properly:
Keep It Upright in a Cool, Dry Place – Store your bag standing upright to maintain its structure.
Avoid Stacking Heavy Items on Top – This prevents flattening or distortion of the weave.
Use Soft Fillers for Shape Retention – Stuffing the bag with tissue paper or fabric prevents it from sagging over time.
What to Do If Your Bag Gets Flattened or Creased?
⦁ Gently reshape it by hand and stuff it with soft materials.
⦁ Lightly mist with water (for structured bags only) and let it air dry in its natural shape.
⦁ Never apply direct heat or iron the bag, as this can damage the natural fibres.
By following these travel and storage tips, your straw bag will stay in perfect shape and last for years!
Yes, handwoven straw bags may soften slightly with use over time. This is a natural characteristic of plant-based fibres such as water hyacinth, seagrass, and rattan, and it does not affect the durability or strength of the bag.
Why Does a Straw Bag Soften?
Regular Handling & Use – The natural flexibility of the woven fibres allows the bag to adjust slightly to daily handling and movement.
Exposure to Air & Moisture Levels – In humid climates, the fibres may feel a bit more pliable, while in dry environments, they may remain firmer.
Natural Ageing Process – Over time, the woven structure settles, resulting in a smoother, more relaxed feel without losing its shape.
Will Softening Affect the Bag’s Durability?
No, it will not compromise the strength or quality of the bag if cared for properly.
Instead, a slight softening enhances the natural feel, making the bag more comfortable to carry while maintaining its woven integrity.
How to Maintain the Shape & Structure of Your Straw Bag:
⦁ Store it properly – Keep it in an upright position with soft stuffing inside to help retain its shape.
⦁ Avoid excessive moisture – While humidity can naturally soften the bag, prolonged exposure to water may weaken the fibres.
⦁ Use it regularly – Regular use allows the bag to naturally adapt without losing its structure.
A straw bag’s softening is part of its charm, reflecting the unique, handcrafted quality of the weave while ensuring it remains durable and long-lasting!
Yes, our handwoven straw bags are perfect for light daily use, adding a touch of natural style and eco-friendly charm to your everyday outfits. However, since they are crafted from delicate woven plant fibres, they are not designed for carrying heavy loads like traditional leather or canvas handbags.
What to Consider When Using a Straw Bag Daily:
Ideal for Essentials – Our straw bags are great for carrying lightweight items such as:
⦁ A wallet, phone, and keys
⦁ A small makeup pouch
⦁ Sunglasses and a notebook
Gentle Handling Recommended – Unlike synthetic or leather bags, straw bags require careful use to prevent fraying or damage to the weave.
Avoid Overloading – Carrying heavy items (laptops, books, or water bottles) may:
⦁ Stretch the handles or straps
⦁ Distort the bag’s shape
⦁ Put strain on the woven fibres, leading to breakage over time
Best Ways to Use a Straw Bag Daily:
⦁ Perfect for casual outings, shopping trips, lunch dates, and light workdays.
⦁ Works beautifully as a summer handbag, beach tote, or stylish market bag.
⦁ If carrying heavier items, consider using a small cloth pouch inside to distribute the weight evenly.
By treating your straw bag with care, it will remain a stylish and functional accessory for everyday use while maintaining its durability and handcrafted beauty!
When travelling with your handwoven straw bag, proper packing and handling will help prevent damage, dust accumulation, and shape distortion. Since straw bags are structured and woven from natural fibres, they require careful storage to maintain their beauty and durability.
Best Practices for Protecting Your Straw Bag While Travelling:
1. Store It in a Breathable Cloth Pouch
Use a cotton or linen dust bag to protect the bag from dust, dirt, and accidental scratches.
Avoid plastic bags or airtight containers, as they can trap moisture and cause mildew.
2. Pack It Properly in Your Suitcase
Lay the bag flat in your suitcase to prevent bending or crushing.
Stuff it with soft clothing or fabric (such as scarves, T-shirts, or a small towel) to help retain its shape.
If possible, place it on top of other packed items rather than underneath heavy clothing.
3. Keep It Away from Moisture & Liquids
Store the bag separately from toiletries, perfumes, or water bottles to prevent accidental spills.
If travelling to humid destinations, add a small silica gel packet or sachet of baking soda inside the bag to absorb excess moisture.
4. Carry It Safely During Your Trip
If using the bag as a carry-on or day bag, be mindful of overloading, as excessive weight can stretch the weave.
Avoid prolonged exposure to direct sunlight, as UV rays can cause fading over time.
What to Do If Your Bag Gets Flattened or Misshapen?
⦁ Gently reshape it by hand and stuff it with soft materials to restore its form.
⦁ Lightly mist with water (for structured bags only) and let it air dry in a cool place.
By following these packing and care tips, your straw bag will stay protected, stylish, and travel-ready, no matter where your adventures take you!
Yes! Straw bags are perfect for beach outings, offering a stylish, lightweight, and eco-friendly way to carry your essentials. However, since they are made from natural woven fibres, they require careful handling to prevent damage from water, sand, and humidity.
How to Use Your Straw Bag at the Beach:
Ideal for Carrying Beach Essentials
Your straw bag is great for carrying:
⦁ Sunglasses, a book, and a beach towel
⦁ Sunscreen, a hat, and a light cover-up
⦁ A reusable water bottle and small personal items
Keep It Dry & Away from Water
⦁ Straw bags are not waterproof, so avoid placing them directly on wet sand or exposing them to ocean spray.
⦁ If your bag gets damp, pat it dry immediately with a soft towel and let it air dry in a shaded, ventilated area.
Protect It from Sand
⦁ Shake out sand particles after your beach visit.
⦁ Use a soft brush or dry cloth to remove any remaining grains stuck in the weave.
⦁ Store small items inside a pouch or cloth bag inside the straw bag to keep sand out.
Avoid Excessive Sun Exposure
⦁ While straw bags are great for sunny days, prolonged direct sunlight can cause fading or drying of the fibres.
⦁ Store your bag in the shade or under an umbrella when not in use.
After the Beach: How to Maintain Your Straw Bag
Dust it off and wipe with a dry cloth before storing.
Air it out to prevent trapped moisture, especially after a humid day.
Store in a cool, dry place to maintain its shape and quality.
With proper care, your straw bag makes a stylish, functional, and eco-conscious accessory for beach days, ensuring you always carry a touch of effortless summer elegance!
Straw bags are traditionally associated with spring and summer due to their lightweight, breathable, and natural texture, making them perfect for warmer weather and outdoor activities. However, with the right styling and care, they can also transition into autumn fashion. That said, they are not ideal for winter or wet conditions, as moisture can weaken the natural fibres and cause damage.
How to Style a Straw Bag for Different Seasons:
Spring & Summer: The Classic Choice
⦁ Perfect for warm-weather outfits, from casual sundresses to beachwear and resort fashion.
⦁ Ideal for picnics, holidays, and outdoor events where a natural, relaxed aesthetic fits the season.
⦁ Pairs well with linen clothing, floral prints, and neutral tones.
Autumn: A Stylish Transition Piece
⦁ Can be styled with earthy tones, layered outfits, and boho-chic fashion.
⦁ Works well with chunky knitwear, long trench coats, and leather boots for a rustic, seasonal look.
⦁ Choose structured straw bags in darker, neutral colours to complement the season’s palette.
Winter: Not Recommended
⦁ Straw bags are not waterproof and can be damaged by rain, snow, or excessive moisture.
⦁ The natural fibres may dry out and become brittle in extremely cold temperatures.
⦁ If using a straw bag in winter, carry it only indoors for events or store it inside a larger tote bag for protection.
How to Protect Your Straw Bag in Cooler Months:
Avoid damp or rainy weather – Carry an alternative bag when expecting wet conditions.
Store it in a dry place – Keep it away from humidity or cold drafts.
Use a fabric pouch or dust bag to protect it when not in use.
While straw bags shine in warm seasons, they can be a stylish autumn accessory with the right outfit pairing. However, for winter, it’s best to switch to a weather-resistant alternative to maintain the quality of your bag.
Yes, some straw bags—particularly those made from coarser, loosely woven, or unfinished natural fibres—may snag delicate fabrics such as silk, chiffon, and fine knits. This risk is minimal with smoother, well-finished straw bags, but it's always a good idea to take precautions when pairing them with certain outfits.
How to Minimise the Risk of Snagging:
Choose a Straw Bag with a Smooth Finish
⦁ Look for tightly woven, polished straw bags with a refined, even texture.
⦁ Avoid bags with exposed or rough-cut fibres that may stick out from the weave.
⦁ If a bag feels slightly coarse, gently rub your hand or a soft cloth over the surface to check for potential snagging.
Be Mindful of Clothing Choices
Avoid pairing straw bags with fragile materials like:
- Silk and satin – Easily pulled by rough textures.
- Fine knits and wool – Fibres can catch on uneven straw edges.
- Delicate lace or sheer fabrics – May tangle in loose weaves.
- Opt for outfits made from cotton, linen, denim, or structured fabrics that can withstand textured surfaces.
Inspect and Maintain Your Bag
⦁ If you notice rough or frayed edges, gently trim stray fibres with small scissors to smooth them out.
⦁ Some straw bags have lined interiors or fabric trims that help reduce external snagging—these are great options if wearing delicate clothing.
Final Tip:
If you're wearing delicate evening wear or fine-knit garments, consider using a small inner pouch inside your straw bag to protect items like scarves or soft fabrics from direct contact with the woven texture.
With the right styling and a well-chosen bag, you can enjoy the natural beauty of straw bags without worrying about fabric snags!
If your handwoven straw bag has developed folds, dents, or lost its shape during transit, don’t worry—this is common with natural fibre products and can often be easily fixed. Since straw bags are structured but flexible, they can typically be reshaped without water or excessive force.
Step-by-Step Guide to Reshaping Your Straw Bag:
1. Gently Stuff the Bag to Restore Its Shape
⦁ Fill the bag with soft materials like tissue paper, clean cloth, or lightweight clothing.
⦁ Avoid overstuffing, as too much pressure may stretch or distort the weave.
⦁ Let the bag sit overnight or for 24–48 hours to allow it to naturally return to its original shape.
2. Place It in a Warm, Dry Area
⦁ Set the bag in a well-ventilated, room-temperature space—not in direct sunlight, as prolonged exposure may fade or dry out the fibres.
⦁ If the bag still appears misshapen after a day or two, move on to the next step.
3. Use Gentle Pressure to Reshape the Weave
⦁ With clean hands, gently mould the bag back into shape by pressing or stretching the affected areas.
⦁ Avoid pulling too hard, as this could weaken the woven fibres.
4. Use Steam for Stubborn Creases (Optional for Structured Bags)
⦁ Hold the bag at a safe distance (about 12 inches) from a steaming kettle or garment steamer.
⦁ Allow the steam to soften the fibres slightly, then reshape the bag with your hands.
⦁ Let it air dry naturally before use.
⦁ Do not soak the bag—excess moisture can weaken the structure and cause warping.
What to Avoid:
Do not use water or submerge the bag—this can damage or loosen the weave.
Avoid direct heat sources (hairdryers, radiators, or direct sunlight)—these can dry out and weaken the fibres.
Do not fold the bag for storage—always keep it stuffed and upright when not in use to preserve its shape.
How to Prevent Future Misshaping:
⦁ Pack carefully when travelling – Store the bag flat and fill it with soft clothing or a fabric pouch to maintain its structure.
⦁ Store it properly – Keep your bag in an upright position with soft stuffing inside when not in use.
⦁ Avoid heavy stacking – Do not place heavy objects on top of the bag, as prolonged pressure can cause permanent creasing.
With gentle reshaping and proper storage, your straw bag will regain its beautiful, structured look and remain a long-lasting accessory!
Straw bags are relatively low maintenance, but with proper care, you can extend their lifespan and keep them looking beautiful for years. Since they are made from natural woven fibres, they require gentle handling and appropriate storage to prevent damage.
Essential Maintenance Tips for Straw Bags:
1. Keep Away from Excessive Moisture
⦁ Straw bags are not waterproof, so avoid exposing them to rain, damp conditions, or direct contact with water.
⦁ If your bag gets wet, blot the moisture with a dry cloth and let it air dry naturally in a cool, shaded area.
⦁ Do not use artificial heat sources (hairdryers, radiators), as they can cause brittleness and warping.
2. Avoid Direct Sunlight for Long Periods
⦁ While straw bags are perfect for sunny days, prolonged exposure to direct sunlight when not in use can fade or dry out the fibres.
⦁ Store your bag in a cool, dry place away from windows or heat sources.
3. Regularly Dust & Clean the Bag
⦁ Wipe your bag with a soft, dry cloth or a gentle brush to remove dust and debris.
⦁ For light stains, dampen a soft cloth with mild soapy water, gently wipe the affected area, and air dry completely.
⦁ Avoid using harsh chemicals, leather cleaners, or abrasive scrubbing.
4. Store Properly to Maintain Its Shape
⦁ Do not fold or compress the bag, as this may cause permanent creases.
⦁ Stuff it with soft tissue paper, fabric, or a cotton cloth to help retain its shape when not in use.
⦁ Place the bag in a breathable fabric storage bag (cotton or linen) instead of plastic to prevent moisture buildup.
5. Protect Against Odours & Mould
⦁ If stored in a humid environment, place silica gel packets, a small sachet of baking soda, or dried lavender inside the bag to absorb moisture and keep it fresh.
⦁ Air out your bag occasionally, especially if it’s been stored for a long period.
By Following These Simple Care Tips:
⦁ Your straw bag will maintain its structure and colour.
⦁ You’ll prevent common issues like mould, brittleness, or fading.
⦁ It will stay a durable and stylish accessory for years to come!
With a little attention, straw bags can be a timeless and elegant wardrobe staple.
No, applying chemical protectants like Scotchgard is not recommended for straw bags. These sprays are designed for fabric and leather materials and may alter the texture, weaken the natural fibres, or cause discolouration when used on woven straw.
Why Avoid Scotchgard & Similar Products?
May Weaken the Straw – Chemical coatings can dry out, stiffen, or make the fibres brittle over time.
Can Alter Texture & Colour – Some treatments may darken or leave residue on the surface, changing the bag’s natural appearance.
Not Effective for Water Resistance – While Scotchgard repels liquid on fabrics, it does not make straw bags waterproof. Excessive moisture exposure can still damage the weave.
Safer Ways to Protect Your Straw Bag:
1. Prevent Moisture Exposure
⦁ Keep your bag dry and away from rain, humidity, and direct water contact.
⦁ If your bag does get damp, blot it with a dry cloth and air dry naturally in a well-ventilated space.
2. Store It Properly When Not in Use
⦁ Keep your bag in a cool, dry place away from direct sunlight.
⦁ Store it in a breathable fabric pouch (cotton or linen) instead of plastic to prevent moisture buildup.
3. Use a Dust & Dirt Barrier
⦁ If using your bag in dusty environments, consider lining the interior with a soft fabric pouch to protect your belongings and minimise dust exposure.
4. Air It Out Regularly
⦁ If stored for long periods, take your bag out occasionally to air it out and prevent trapped moisture.
Final Verdict:
Instead of using Scotchgard or chemical sprays, focus on preventive care and proper storage to maintain the natural beauty and durability of your straw bag. With the right handling, it will remain a stylish, long-lasting accessory without the need for synthetic treatments!
Using baby wipes to clean a straw bag is not recommended. Many baby wipes contain moisturizing agents, alcohol, and chemicals that can leave behind a sticky residue or discolour the natural fibres of your bag over time. Straw is a delicate, plant-based material that requires gentle cleaning methods to maintain its original texture and durability.
For the safest and most effective cleaning, opt for a soft, damp cloth with mild soap and lukewarm water. Lightly wipe the surface and allow the bag to air dry naturally in a well-ventilated space. Never soak the bag in water, as excessive moisture can weaken the woven structure and lead to warping. If your bag accumulates dust, a soft-bristled brush or dry microfiber cloth can be used for quick touch-ups without the risk of damaging the straw.
A lint roller is a gentle and effective tool for removing dust, lint, and small debris from the surface of a straw bag. Unlike harsh scrubbing methods, which could damage the woven fibres, a lint roller picks up loose particles without disrupting the bag’s structure.
To use a lint roller safely, gently roll it over the surface of the bag using light pressure. Avoid pressing too hard, as excessive force may catch or loosen woven fibres, especially in more delicate straw patterns. For areas with deeper weaves, a soft-bristled brush or a hairdryer on a cool, low setting can also help remove dust without pulling on the straw. Regular light cleaning will help maintain the bag’s natural beauty and prevent dirt buildup over time.
Over time, natural straw fibres may develop minor cracks or splits, especially if exposed to dry environments or handled roughly. While this does not necessarily affect the functionality of the bag, small cracks can worsen if not properly maintained.
To prevent further damage, start by gently massaging the affected area with your fingertips to help realign the fibres. If the weave appears loose, lightly press the fibres back into place without applying excessive force. Unlike leather or synthetic materials, straw should never be treated with glue or adhesives, as these products can stiffen the fibres and cause further cracking.
Proper storage is key to minimising fibre breakage. Keep your bag in a cool, dry place, stuffed with tissue paper or soft fabric to help maintain its structure. Avoid folding, crushing, or overloading your bag, as unnecessary stress can cause premature wear and tear.
With the right care, a high-quality handwoven straw bag can last for many years. To maximise its lifespan, always store it away from direct sunlight, humidity, and excessive moisture, as these factors can weaken the natural plant fibres and cause discolouration.
When not in use, stuff the bag with soft tissue paper, fabric, or a lightweight scarf to help it retain its original shape. If possible, keep it inside a breathable cotton or linen dust bag, which will protect it from dust while allowing proper air circulation. Never store your straw bag in a plastic bag or airtight container, as this can trap moisture and lead to mould or mildew growth.
If you use your bag frequently, avoid carrying overly heavy items that could stretch the weave or put strain on the handles. Regularly dusting the bag with a soft brush or dry microfiber cloth will help keep it looking fresh and well-maintained. If needed, a light misting of water (never soaking) can help reshape a slightly deformed bag, but always air dry it fully before storing.
Since straw is a natural material, prolonged exposure to direct sunlight can cause the fibres to lighten or fade over time. While some people love the sun-kissed, aged look of a straw bag, others prefer to maintain its original rich tone.
To minimise fading, avoid leaving your bag in direct sunlight for extended periods, especially when not in use. Store it in a shaded, cool location, such as a closet shelf, and use a fabric dust bag to provide extra protection. If your bag has already faded, try gently buffing the surface with a dry microfiber cloth, which can help even out minor discolouration and restore some of the natural shine.
Since chemical dyes and treatments can damage straw fibres, it is not recommended to use fabric dye or colour-restoring sprays. Instead, embrace the natural ageing process of your bag, which gives it a unique patina and character over time.
Hanging a straw bag for long-term storage is not recommended, as it can stretch the handles or cause the woven structure to lose its shape. Instead, always store your bag in an upright position on a shelf or inside a fabric storage pouch.
If possible, stuff the interior of the bag with tissue paper or soft fabric to help maintain its natural form. Avoid stacking heavy items on top of it, as prolonged pressure can flatten the weave and create creases that may be difficult to remove.
For structured straw bags with rigid shapes, a storage box lined with breathable fabric can provide extra protection against dust and accidental compression.
Since straw is a plant-based material, improper storage may attract insects or pests, especially in humid climates. To prevent this, always store your bag in a cool, dry area with good air circulation.
For additional protection, place a small sachet of dried lavender, cedarwood, or cloves inside the bag, as these natural repellents help deter moths and other insects. Avoid using chemical insecticides or mothballs, as their strong odours can be absorbed by the natural straw fibres.
If you are storing your bag for an extended period, make sure to air it out occasionally and check for any signs of mould or pest activity. Keeping the bag in a breathable dust bag will further reduce the risk of unwanted insects nesting in the weave.
Applying perfume, air fresheners, or scented sprays directly onto a straw bag is not recommended, as many fragrances contain alcohol and synthetic oils that can stain or dry out the natural fibres. Instead, to keep your bag smelling fresh, store it with a small sachet of dried lavender, chamomile, or a clean, unscented dryer sheet inside the interior.
If you prefer a subtle scent, lightly mist a fabric storage pouch with your favourite fragrance before placing the bag inside. This allows the bag to absorb the scent naturally without the risk of staining or chemical damage.
If your bag is lined with fabric, remove crumbs and debris by gently shaking it out or vacuuming the interior with a handheld vacuum attachment. For unlined straw bags, use a soft-bristled brush or compressed air spray to remove dust from the weave.
If a spill occurs inside the bag, spot clean with a damp cloth and mild soap, being careful not to soak the straw material. Allow the bag to air dry fully before using or storing to prevent moisture buildup.
Regular interior cleaning will help maintain the freshness and hygiene of your straw bag, ensuring it looks as good on the inside as it does on the outside!
If your straw bag has developed water stains, it’s important to act quickly before the moisture causes lasting marks. Since straw is a natural fibre, it absorbs liquid quickly, which can leave uneven patches or warping if not dried properly.
To remove a minor water stain, use the drying method:
Lightly dab the damp area with a soft, absorbent cloth—do not rub, as this may spread the stain.
Place the bag in a cool, well-ventilated area and let it air dry naturally.
Keep it away from direct sunlight or heat sources like hairdryers, as excessive heat can cause brittleness or fading.
For larger water stains, use a gentle cleaning approach:
Mix a small amount of mild soap with lukewarm water and dampen a microfiber cloth.
Gently blot the stained area, then wipe it with a separate clean, damp cloth to remove excess soap.
Allow the bag to air dry naturally, reshaping it if necessary while drying.
If the stain persists or causes fibre stiffness, gently rub the area with a dry, soft-bristled toothbrush to help restore the texture.
Yes! Adding a removable fabric liner or pouch inside your straw bag is a great way to protect the interior from spills, dirt, and wear. Since many straw bags do not have built-in linings, using a liner can extend their lifespan while keeping them clean and organised.
To choose the right liner:
Opt for breathable cotton or linen fabric to maintain airflow and prevent trapped moisture.
Look for a drawstring or zippered pouch that fits comfortably inside your bag for easy removal and cleaning.
If using your straw bag for travel or daily use, consider a water-resistant fabric pouch to protect against accidental spills.
Using a liner not only keeps your straw bag’s interior spotless but also allows you to swap out styles for different occasions while preserving the natural weave.
The handles and straps of a straw bag often experience more friction and pressure than other parts, leading to fraying or weakening over time. To keep them in good condition:
Avoid carrying excessive weight, as overloaded bags put strain on the handles.
Rotate how you hold the bag—switch between hand-carrying and using the shoulder strap (if applicable) to distribute wear evenly.
If the handles are woven, gently clean them with a soft cloth to remove oils and dirt that can weaken the fibres.
For added protection, consider wrapping the handles in a fabric scarf—this not only protects against sweat and dirt but also adds a stylish, personalised touch to your bag.
If your bag has leather or fabric straps, occasionally condition them with a natural leather cream or fabric protector (depending on the material) to maintain their flexibility and durability.
If you need to store your straw bag for an extended period, a suitcase can be an effective option, but it requires proper preparation to prevent damage.
To safely store your bag inside a suitcase:
Stuff the bag with soft materials like tissue paper, fabric, or scarves to help it retain its shape.
Place the bag inside a breathable fabric dust bag to protect it from dust and compression.
Do not pack heavy items on top of the bag, as excess pressure can flatten the weave or cause creasing.
If storing in a humid environment, place a silica gel packet inside the suitcase to absorb moisture and prevent mildew.
Suitcases work well for short-term travel storage, but for long-term storage, a shelf or dedicated storage box in a cool, dry place is a better option.
Yes, straw bags can develop mould or mildew if exposed to high humidity or damp environments for prolonged periods. Since natural fibres absorb moisture, proper storage and care are essential to prevent mould growth.
To keep your bag mould-free:
Store in a dry, ventilated area—avoid damp closets, basements, or areas with poor air circulation.
Use a breathable fabric dust bag, never plastic, as plastic traps moisture.
Place silica gel packets, activated charcoal, or dried lavender inside the bag to absorb excess moisture.
Air out the bag regularly, especially if stored for long periods.
If you spot early signs of mould (white or green spots, musty smell):
Wipe the affected area with a cloth dampened with white vinegar and water (equal parts).
Let the bag air dry completely in an open space before using or storing again.
Preventative care is key keeping your straw bag dry and well-ventilated will significantly reduce the risk of mould damage.
Straw bags are not waterproof, and prolonged exposure to rain or high humidity can weaken the natural fibres, cause warping, and lead to mould growth. If you live in a rainy or humid climate, consider the following:
Use a fabric pouch or liner inside the bag to protect your belongings in case of unexpected rain.
Carry a foldable waterproof tote to cover your straw bag if you get caught in wet conditions.
If the bag gets slightly damp, pat it dry with a soft cloth and let it air dry completely—never use artificial heat, as this can make the fibres brittle.
While straw bags are best suited for dry, sunny conditions, with proper care, you can still enjoy them in humid climates by taking preventive measures to protect them from moisture.
When travelling with a straw bag, proper packing is essential to prevent crushing, bending, or creasing the woven fibres.
To pack your bag safely:
Lay it flat in your suitcase, placing soft clothing around it for support.
Stuff it with lightweight fabrics (scarves, T-shirts, or small towels) to help maintain its shape.
If carrying it as a handbag, consider using a dust bag or fabric pouch to protect it from spills or dirt.
Do not fold or roll the bag, as this can cause permanent creases in the weave.
If your bag gets slightly misshapen during travel, let it rest in a warm, dry area, stuffed with soft materials until it naturally returns to its original shape.
10. About Us: The Straw Bag Company Story & Policies
At The Straw Bag Company, we were founded with a deep passion for sustainable fashion and ethical craftsmanship. Our mission is to create beautiful, handcrafted straw bags while supporting Thai artisan communities and promoting eco-conscious living. By combining traditional techniques with modern design, we produce products that reflect our commitment to fair trade, slow fashion, and reducing environmental impact.
Our Story: Crafting with Passion and Purpose
Every straw bag we offer is a work of art, carefully handwoven by skilled artisans in Thailand. We work directly with local communities, providing them with fair wages and supporting their craft while ensuring the preservation of traditional weaving techniques passed down through generations. Our bags are made using locally sourced materials, primarily water hyacinth, which is an eco-friendly material that helps restore local ecosystems by controlling invasive plant overgrowth in Thailand's waterways.
Each of our bags tells a story of cultural heritage, natural materials, and sustainable production. We take pride in offering products that support the livelihoods of artisans, preserve their cultural traditions, and promote ethical fashion choices.
Our Brand Values
- Sustainability: We are committed to using natural, biodegradable materials and employing eco-conscious production methods to reduce our environmental footprint. Every bag is made with materials that are not only durable but also sustainable, ensuring our products stand the test of time.
- Fair Trade: By working closely with artisan communities, we ensure that every bag is crafted in ethical conditions. Our artisans receive fair wages for their work, and we provide them with the training and support they need to continue their craft for generations to come.
- Slow Fashion: We embrace the slow fashion movement, focusing on high-quality, timeless pieces that are made to last. Our goal is to move away from the wasteful practices of fast fashion and offer consumers thoughtful, sustainable alternatives.
Our Production Process
Each bag goes through a meticulous process, starting with weaving the natural materials by hand. The artisans in Thailand use traditional techniques that have been passed down for generations, ensuring that each product is unique and made with care. From start to finish, we focus on quality craftsmanship, sustainability, and preserving local heritage.
Customer Policies
At The Straw Bag Company, we are committed to ensuring customer satisfaction while maintaining transparency in all aspects of our business. Our customer policies are designed to provide clarity on returns, shipping, warranties, and more, ensuring a smooth and reliable experience when shopping with us. You can find more information on our policies in the relevant sections of our website.
We believe that every purchase you make with us contributes to a greater movement towards sustainable fashion and the empowerment of artisan communities. Thank you for supporting The Straw Bag Company and for being a part of this journey towards a more ethical and eco-conscious world.
The Straw Bag Company was born from a deep love for traditional Thai craftsmanship, sustainable fashion, and ethical business practices. We are more than just a brand—we are a movement dedicated to preserving age-old weaving traditions, empowering artisans, and offering eco-conscious consumers a stylish alternative to mass-produced accessories.
Each of our handwoven straw bags is a testament to the artistry of Thai weavers, crafted using locally sourced, sustainable materials such as water hyacinth and traditional Thai plant fibres. Our commitment to sustainability and fair trade means that every purchase directly supports local communities, fair wages, and ethical production methods.
Our Story: A Journey from Thailand to the World
Our story began with a passion for Thai craftsmanship and sustainable living. After spending years immersed in Thailand’s vibrant culture, we discovered the incredible skill of local artisans who have been weaving by hand for generations. However, as demand for fast fashion and synthetic materials grew, many of these artisans struggled to sustain their craft.
Determined to keep this heritage alive, we partnered with skilled weavers in Phayao, Thailand, ensuring they receive fair compensation, ethical working conditions, and the opportunity to share their craftsmanship with the world. Today, The Straw Bag Company is proud to provide handmade, high-quality straw bags that not only celebrate traditional weaving techniques but also promote environmental responsibility.
We believe in slow fashion, fair trade, and sustainable craftsmanship. Here’s how we stand apart from mass-produced brands:
100% Handmade, No Mass Production
Each bag is individually handwoven—no machines, no shortcuts. This ensures high quality, uniqueness, and authenticity in every piece.
Sustainably Sourced, Eco-Friendly Materials
Our bags are crafted from water hyacinth, a fast-growing plant that, when left unchecked, can harm local ecosystems. By repurposing this material, we create durable, biodegradable accessories while helping to maintain Thailand’s natural waterways.
Ethical Trade & Artisan Empowerment
We work directly with local artisans, providing fair wages, safe working conditions, and opportunities for skill development. This means no middlemen, no exploitative labour—just honest craftsmanship.
Timeless, Versatile Designs
Our collection features classic, handcrafted straw bags that blend seamlessly with both casual and luxury fashion. Whether it’s for beach days, travel, shopping, or special events, our bags offer style with a conscience.
A Brand with a Purpose
Beyond creating beautiful accessories, we are dedicated to giving back. A portion of our proceeds goes toward supporting education projects, rural community development, and sustainability initiatives in Thailand.
Meet Our Artisans: The Heart of Our Brand
At the core of The Straw Bag Company is our team of talented Thai artisans who have spent years mastering the intricate art of weaving. Many of them come from generations of weavers, passing down their skills through family traditions.
By partnering with these artisans, we ensure that:
✔ Traditional weaving techniques are preserved and celebrated.
✔ Local communities have access to fair-paying jobs that support their families.
✔ You receive a handcrafted, ethically made product with a rich cultural story.
Why Choose a Handwoven Straw Bag Over a Mass-Produced Bag?
When you choose a handwoven straw bag, you are investing in:
✔ Sustainability – Our bags are made from biodegradable materials that won’t contribute to landfill waste.
✔ Ethical Fashion – Unlike factory-made accessories, each purchase supports real artisans and fair wages.
✔ Unique Craftsmanship – Every bag has its own distinct character, with subtle variations in weave and texture that reflect its handmade origins.
✔ Durability & Quality – Our bags are designed to last, made from strong, natural fibres that withstand daily use.
Our Commitment to Sustainability & Ethical Fashion
We are committed to creating a fashion-forward world that values craftsmanship, sustainability, and ethical responsibility. Our approach to eco-friendly production and fair trade partnerships ensures that every straw bag:
Supports environmental conservation by repurposing invasive plant materials like water hyacinth.
Preserves cultural heritage by working with skilled Thai artisans.
Encourages mindful consumerism, offering high-quality, long-lasting alternatives to mass-produced accessories.
When you shop with The Straw Bag Company, you are choosing more than just a bag—you are choosing a movement that values sustainability, tradition, and ethical business practices.
Join Us in Supporting Ethical Fashion & Artisan Craftsmanship
At The Straw Bag Company, we believe in creating a positive impact—one handcrafted bag at a time. Whether you’re looking for a beautiful summer accessory, a stylish everyday tote, or a unique handcrafted gift, our collection offers something special for eco-conscious fashion lovers.
Sign up for our newsletter and receive 10% off your first order! Stay updated on new designs, artisan stories, and sustainability initiatives.
Follow us on social media for exclusive behind-the-scenes content and updates on our latest collections:
Facebook: www.facebook.com/strawbagco
Instagram: Find us on Instagram
Google Business: Stay connected with us for updates.
Thank you for choosing handmade, sustainable fashion. Every purchase supports artisans, fair trade, and eco-conscious craftsmanship. Together, we are making a difference!
The Straw Bag Company operates from three key locations, each playing a vital role in our sales, production, and distribution processes. These locations allow us to seamlessly connect our skilled artisans in Thailand with customers worldwide, ensuring efficient service and high-quality handmade products.
🇬🇧 Kettering, Northamptonshire, UK – Sales & Customer Support Hub
Our UK-based headquarters manages all customer service, online sales, and order inquiries. From here, we:
✔ Process online orders and wholesale inquiries
✔ Provide customer support and assistance to ensure a seamless shopping experience
✔ Oversee brand operations and marketing, keeping our customers informed about new designs and sustainability efforts
Our UK hub ensures that customers in Europe, North America, and beyond receive the best possible service when purchasing our handcrafted straw bags.
🇹🇭 Phayao, Thailand – The Heart of Our Craftsmanship & Production
Phayao is where our local Thai artisans meticulously handweave each straw bag using generations-old weaving techniques. As our primary production hub, this location focuses on:
✔ Sourcing sustainable materials, such as locally grown water hyacinth and Thai plant fibres
✔ Supporting Thai artisans through fair wages, ethical working conditions, and skill development
✔ Preserving traditional craftsmanship, ensuring that each bag maintains its authentic, handcrafted quality
By keeping our production in Thailand, we honour and celebrate the country’s rich weaving heritage, while also providing ethical job opportunities for local communities.
🇹🇭 Nakhon Sawan, Thailand – Logistics & Global Distribution Centre
Our logistics hub in Nakhon Sawan ensures efficient order fulfilment and global shipping. From here, we:
✔ Handle packaging and dispatching of orders to destinations worldwide
✔ Partner with EMS Global Express to provide fast, reliable international shipping
✔ Monitor quality control to ensure each bag is perfectly crafted and securely packaged before it reaches our customers
By managing our shipping and distribution directly from Thailand, we can maintain fair pricing, responsible packaging, and a streamlined delivery process.
Why We Operate Across These Locations
Seamless Global Operations – Our three locations allow us to provide high-quality handmade products while ensuring excellent customer service and efficient logistics.
Direct Artisan Collaboration – We work hands-on with our Thai artisans, eliminating middlemen and supporting ethical trade practices.
Fast, Secure Shipping – Orders are dispatched directly from Thailand, maintaining affordability and authenticity while ensuring global customers receive their bags in a timely manner.
At The Straw Bag Company, we focus on authenticity, sustainability, and ethical production. Unlike mass-produced straw bags, our products are handwoven by skilled artisans, ensuring that each bag is crafted with precision, care, and cultural heritage. Our commitment to eco-conscious fashion, fair trade practices, and quality craftsmanship sets us apart from other brands.
Sustainability & Eco-Friendly Materials
Sustainability & Eco-Friendly Materials
We use natural, biodegradable materials like water hyacinth straw, which not only reduces environmental waste but also helps control overgrown invasive plants in Thai waterways. By repurposing these fast-growing plants, we create durable, stylish bags while promoting eco-conscious harvesting.
Ethical Craftsmanship & Fair-Trade Practices
We work directly with Thai artisans, ensuring that every weaver receives fair wages, ethical working conditions, and ongoing support. Our production process is 100% transparent and ethical, helping to preserve traditional Thai weaving techniques that have been passed down for generations. By choosing our bags, you are empowering local communities and sustaining handmade craftsmanship.
Exclusivity & One-of-a-Kind Handwoven Designs
Every straw bag is crafted by hand, making each piece completely unique. No two bags are identical, as they reflect the natural variations of handcrafted artistry. Unlike factory-made straw bags, our products carry a sense of authenticity, cultural heritage, and individuality that cannot be replicated by machine production.
Direct-to-Customer Model for Fair Pricing & Personalised Service
We operate on a direct-to-customer model, eliminating unnecessary middlemen and retail markups. This allows us to provide:
✔ Premium craftsmanship at fair prices
✔ Personalised shopping experiences with direct customer support
✔ Fast, secure global shipping, ensuring your handmade bag reaches you quickly and safely
At The Straw Bag Company, we believe that fashion should be ethical, sustainable, and rooted in cultural heritage. By choosing our handcrafted straw bags, you are supporting artisans, reducing environmental impact, and investing in high-quality, timeless accessories that reflect both style and sustainability.
At the moment, The Straw Bag Company operates as an online-only brand, ensuring that we can offer global shipping directly from our workshop in Thailand. By focusing on e-commerce, we are able to keep our pricing fair, maintain a direct relationship with our customers, and reduce unnecessary retail markups.
While we don’t have a permanent physical store, we occasionally participate in pop-up markets, trade shows, and special events where customers can see our handcrafted bags in person. These events allow us to showcase new collections, connect with customers, and share the beauty of traditional Thai craftsmanship up close.
To stay updated on upcoming pop-ups, in-person events, or exclusive showcases, follow us on:
✔ Facebook: www.facebook.com/strawbagco
✔ Instagram: Find us on Instagram
✔ Google Business: Stay connected for the latest updates
Although we don’t have a brick-and-mortar store, our online shop provides a seamless, personalised shopping experience, with customer support ready to assist you in choosing the perfect handcrafted straw bag.
At the moment, The Straw Bag Company operates as an online-only brand, ensuring that we can offer global shipping directly from our workshop in Thailand. By focusing on e-commerce, we are able to keep our pricing fair, maintain a direct relationship with our customers, and reduce unnecessary retail markups.
While we don’t have a permanent physical store, we occasionally participate in pop-up markets, trade shows, and special events where customers can see our handcrafted bags in person. These events allow us to showcase new collections, connect with customers, and share the beauty of traditional Thai craftsmanship up close.
To stay updated on upcoming pop-ups, in-person events, or exclusive showcases, follow us on:
✔ Facebook: www.facebook.com/strawbagco
✔ Instagram: Find us on Instagram
✔ Google Business: Stay connected for the latest updates
Although we don’t have a brick-and-mortar store, our online shop provides a seamless, personalised shopping experience, with customer support ready to assist you in choosing the perfect handcrafted straw bag.
Our handwoven straw bags are crafted using locally sourced water hyacinth, a natural, sustainable material that is both durable and biodegradable. Every bag is made with care, following eco-friendly production methods to ensure minimal environmental impact while promoting traditional Thai craftsmanship.
Why Water Hyacinth?
Water hyacinth is an abundant, fast-growing plant that grows in Thai waterways. While beautiful, it is classified as an invasive species, meaning it can clog rivers, disrupt ecosystems, and harm local fishing communities. By harvesting and repurposing water hyacinth into woven bags, we:
✔ Reduce environmental waste by preventing water hyacinth overgrowth
✔ Support local farmers and artisans by providing an ethical, sustainable resource for craft production
✔ Create durable, stylish bags that are lightweight yet strong
Eco-Friendly & Ethical Sourcing
We are committed to using only renewable, biodegradable materials that align with our sustainability goals. Unlike synthetic alternatives, our bags:
✔ Are free from plastic and harmful chemicals
✔ Are biodegradable, ensuring they break down naturally at the end of their lifecycle
✔ Promote traditional, handwoven craftsmanship instead of factory-based mass production
The Craftsmanship Behind Our Bags
Each bag is woven by hand, using techniques passed down for generations. The water hyacinth is harvested, dried, and skillfully woven into stunning, functional designs that are both timeless and practical.
By choosing a straw bag from The Straw Bag Company, you are investing in a sustainable, eco-conscious fashion accessory while helping to support artisan communities and preserve traditional weaving techniques.
No, we do not allow third-party sellers to sell our products online. The Straw Bag Company’s handcrafted straw bags are exclusively available through our official website, ensuring that every customer receives an authentic, high-quality product that is ethically sourced and fairly priced.
Why We Do Not Work with Third-Party Online Sellers
✔ Authenticity & Quality Control – Each of our bags is handwoven by skilled artisans in Thailand. Selling exclusively through our website allows us to maintain strict quality control, ensuring that every bag meets our high standards of craftsmanship.
✔ Ethical Sourcing & Fair Pricing – We operate on a direct-to-customer model, eliminating middlemen and unnecessary markups. This ensures that our artisans receive fair wages and that customers pay a fair price for an authentic, handmade product.
✔ Customer Trust & Personalised Service – Buying directly from our website guarantees a seamless shopping experience, with genuine customer support, secure transactions, and accurate product descriptions. We want every customer to receive exactly what they expect—no imitations, no poor-quality replicas.
Wholesale & Corporate Orders
While we do not allow third-party online resellers, we do offer wholesale partnerships for select retail stores, eco-conscious boutiques, and ethical businesses that align with our values. If you are interested in carrying our handmade straw bags in your physical store, please contact us at sales@strawbagcompany.com for more details on bulk orders and trade pricing.
By keeping our sales exclusive to our official store, we can continue to protect the authenticity of our brand, support fair trade practices, and ensure that our customers always receive the highest-quality handcrafted products.
We do not sell through online third-party retailers like Amazon, eBay, or Etsy. However, we partner with select boutiques and physical stores that share our commitment to sustainability, ethical craftsmanship, and eco-conscious fashion.
Why We Choose Select Retail Partners
✔ Authenticity & Ethical Sourcing – By working with carefully chosen brick-and-mortar retailers, we ensure that our handwoven straw bags remain ethically produced, fairly priced, and properly represented.
✔ Quality Control – Selling directly through our official website and trusted retail partners allows us to maintain strict quality standards, ensuring that customers always receive authentic, handmade products.
✔ Supporting Small Businesses – We believe in slow fashion and conscious consumerism. By partnering with independent boutiques, we help promote sustainable shopping experiences while keeping our artisans’ craftsmanship in the spotlight.
Wholesale & Retail Partnerships
If you own a physical retail store, eco-conscious boutique, or ethical fashion shop and are interested in stocking our handmade straw bags, we’d love to hear from you!
For wholesale inquiries and trade pricing, contact us at:
sales@strawbagcompany.com
By keeping our distribution selective and ethical, we ensure that every handwoven straw bag is sold through trusted channels that uphold our values
At The Straw Bag Company, our long-term vision goes beyond just selling handcrafted bags—we are dedicated to expanding sustainable fashion awareness, preserving traditional Thai craftsmanship, and empowering artisan communities. We believe that fashion should not only be stylish but also ethical, environmentally responsible, and socially impactful.
Expanding Our Commitment to Sustainable Fashion
Our goal is to introduce more handcrafted, eco-friendly products while maintaining high ethical standards. We are constantly exploring new ways to:
✔ Expand our collection with additional sustainable accessories and handmade products.
✔ Continue using biodegradable, renewable materials, reducing environmental impact.
✔ Innovate with eco-friendly packaging, keeping our supply chain as green as possible.
Creating More Opportunities for Artisan Communities
We are committed to supporting local Thai artisans by providing stable employment, fair wages, and skill development programs. As our company grows, we plan to:
✔ Expand our artisan network to create more job opportunities in rural areas.
✔ Launch training initiatives to help younger generations learn traditional weaving techniques.
✔ Empower more women artisans, helping them achieve financial independence through fair trade.
Educating Consumers on the Value of Slow Fashion
Fast fashion has led to an increase in waste, poor-quality products, and unethical labour practices. We aim to raise awareness about the benefits of slow fashion by:
✔ Encouraging mindful shopping habits—choosing quality over quantity.
✔ Highlighting the importance of handmade, long-lasting products.
✔ Sharing artisan stories and the craftsmanship behind every bag, so customers understand the real impact of their purchase.
Expanding Globally & Making Sustainable Fashion More Accessible
We want to make ethical, handcrafted fashion accessible worldwide, ensuring that customers around the globe can enjoy beautiful, sustainable accessories. As we expand, we plan to:
✔ Partner with more eco-conscious retailers and boutiques to reach new markets.
✔ Continue improving international shipping to make sustainable fashion available to everyone.
✔ Strengthen our online presence, making it easier for customers to discover and support ethical craftsmanship.
At The Straw Bag Company, our mission is to preserve tradition, protect the planet, and empower people—one handcrafted bag at a time. By supporting our brand, you’re joining a movement that values authenticity, sustainability, and ethical production.
Yes! We love partnering with bloggers, influencers, and content creators who share our passion for sustainability, ethical fashion, and handmade craftsmanship. If you are dedicated to promoting eco-conscious shopping, slow fashion, or artisanal craftsmanship, we’d love to collaborate.
What We Look for in Collaborators
We welcome partnerships with influencers, fashion bloggers, and social media content creators who:
✔ Are passionate about sustainable living and ethical fashion
✔ Have an engaged audience that values handmade, eco-friendly products
✔ Enjoy sharing authentic, high-quality content featuring conscious brands
✔ Are interested in showcasing handcrafted, artisan-made accessories
How We Can Work Together
We offer a range of collaboration opportunities, including:
✔ Sponsored content – Share our handcrafted bags with your followers through blog posts, Instagram reels, TikToks, or YouTube videos
✔ Product gifting – Receive a complimentary straw bag in exchange for an honest review, styling tips, or product photography
✔ Affiliate partnerships – Earn commissions by promoting our bags through exclusive discount codes or affiliate links
✔ Giveaways & brand collaborations – Partner with us to host sustainable fashion giveaways for your audience
Get in Touch with Us
If you're interested in collaborating, please email us at sales@strawbagcompany.com with:
✔ Your social media or blog links
✔ A short description of your content niche and audience
✔ Your ideas for how you’d like to collaborate
We’re always excited to connect with like-minded creators who support ethical fashion and sustainable craftsmanship. Let’s work together to bring handmade, eco-friendly accessories to a wider audience!
Press & Media Inquiries
If you’re a journalist, editor, or writer interested in covering sustainable fashion, ethical craftsmanship, or artisan-made accessories, we’d love to hear from you!
We can provide:
✔ Press releases and brand insights on The Straw Bag Company
✔ High-resolution images and product photography for media use
✔ Interviews with our team and artisans about our sustainable mission
✔ Feature opportunities in fashion magazines, eco-friendly lifestyle blogs, and industry reports
For media inquiries, please contact us at sales@strawbagcompany.com, and we’ll be happy to assist with any information or content you need.
We are currently exploring options for an affiliate program that will allow influencers, bloggers, and eco-conscious businesses to earn commissions by promoting our handcrafted straw bags. Our goal is to create a sustainable and mutually beneficial partnership where you can share our ethically made products with your audience while earning rewards.
Who Can Join Our Affiliate Program?
We’re looking for like-minded partners who:
✔ Are passionate about sustainable fashion and ethical shopping
✔ Have an engaged audience on social media, blogs, or websites
✔ Love handcrafted accessories and eco-friendly living
✔ Want to promote slow fashion and traditional craftsmanship
How the Affiliate Program Will Work
✔ Affiliates will receive a unique tracking link or discount code
✔ Earn commission on each successful sale made through your referral
✔ Gain access to exclusive promotions, early product launches, and special discounts
✔ Get custom marketing support, including high-quality images and brand assets
Interested in Becoming an Affiliate?
If you’d like to be among the first to know when our affiliate program launches, please email us at sales@strawbagcompany.com with:
✔ Your social media handles, blog, or website link
✔ A brief introduction to your audience and content niche
✔ Why you’re interested in promoting sustainable, handmade fashion
We’re excited to build a community of eco-conscious advocates who believe in ethical craftsmanship and slow fashion. Let’s grow together!
To stay informed about our latest collections, exclusive offers, artisan stories, and company updates, there are several ways to connect with us:
Subscribe to Our Email Newsletter
Join our mailing list to be the first to hear about:
✔ New product launches and limited-edition designs
✔ Exclusive discounts and promotions
✔ Behind-the-scenes insights into our artisan craftsmanship
✔ Sustainability initiatives and brand updates
Sign up on our website and enjoy 10% off your first order!
Follow Us on Social Media
Stay engaged with our community by following us on:
✔ Facebook: www.facebook.com/strawbagco – Updates, giveaways, and behind-the-scenes content
✔ Instagram: Find us on Instagram – Styling inspiration, product highlights, and artisan stories
✔ Google Business: Stay updated on new releases and announcements
Connect with Us at Events
We occasionally participate in pop-up markets, trade shows, and sustainability events where you can experience our handcrafted straw bags in person. Keep an eye on our social media pages and email updates for event announcements.
By subscribing to our newsletter and following us online, you’ll always be up to date with new arrivals, exclusive offers, and the latest developments from The Straw Bag Company.
11. Customer Support & Contact Information
At The Straw Bag Company, we’re committed to providing excellent customer support to ensure your shopping experience is smooth and enjoyable. Whether you have questions about your order, need assistance with a product inquiry, or have a custom request, our team is here to assist you every step of the way.
How to Reach Us
We offer email support and live chat (available during UK working hours) to provide real-time assistance. Here’s how you can get in touch with us:
- Email Support: Our team is available to help with any inquiries via email at sales@strawbagcompany.com. We aim to respond to all emails within 24–48 hours. If you have a specific request or question, simply email us, and we’ll get back to you as quickly as possible.
- Live Chat: Our live chat feature is available during UK working hours (9 AM – 6 PM GMT). It provides instant responses, making it easy to get immediate help with order issues, product queries, or any other questions you may have.
Customer Service Hours
We are here to assist you during our UK working hours:
- Monday to Friday: 9 AM – 6 PM (GMT)
Outside of these hours, you can still reach us via email, and we will respond as soon as possible, aiming for a response within 24–48 hours.
Phone Support
At the moment, we do not offer phone support. However, both email and live chat provide a detailed and tracked method for handling inquiries efficiently, ensuring we can respond to your needs thoroughly.
Additional Information
For more details about our customer service hours, response times, and contact methods, feel free to visit this section. We’re dedicated to providing the best service and support, ensuring you have a positive experience with The Straw Bag Company.
If you have any questions or need assistance, don’t hesitate to reach out—we’re here to help!
We’re here to assist you with any inquiries regarding orders, products, shipping, or wholesale partnerships. Our customer support team is available through multiple channels to ensure a smooth and efficient shopping experience.
Email Us
For general inquiries, email us at sales@strawbagcompany.com, and our team will respond as soon as possible.
Live Chat Support
Our live chat is available during UK working hours, allowing you to get real-time assistance while browsing our website.
WhatsApp Support
We also offer WhatsApp customer support, making it easy for you to receive order updates, ask product-related questions, and get help directly from our team.
Customer Support Availability:
✔ Live Chat & WhatsApp Support: Available during UK working hours
✔ WhatsApp Off-Hours: Automated response system in place for inquiries outside of support hours
✔ Email, Contact Form & Support Tickets: Available 24/7, with inquiries processed as quickly as possible
Contact Us via Online Form
If you prefer, you can fill out our Contact Us form on our website or open a support ticket, and our team will respond as soon as possible.
Stay Connected for Updates
✔ Facebook: www.facebook.com/strawbagco
✔ Instagram: Find us on Instagram
✔ Google Business: Keep up with our latest announcements
We are committed to providing fast, friendly, and efficient customer service to ensure your experience with us is seamless.
Our customer service team is available Monday to Friday, 9 AM – 6 PM (GMT), ensuring timely assistance for inquiries related to orders, shipping, product details, and wholesale opportunities.
Time Difference Between the UK & Thailand
Since our customer support operates from the UK (GMT) and our production team is based in Thailand (GMT+7), communication between the two locations happens at different times. While our UK-based team handles customer inquiries, sales, and order processing during UK business hours, certain responses regarding production, custom orders, and order updates may be processed based on Thai local time.
This 7-hour time difference may affect response times for production-related inquiries, but we strive to coordinate efficiently to ensure smooth communication.
Response Times for Customer Inquiries
✔ Live Chat & WhatsApp Support: Available during UK business hours for real-time assistance.
✔ WhatsApp Off-Hours: Automated response system in place, with follow-ups during working hours.
✔ Email & Contact Form Inquiries: We aim to respond within 24 hours during business days.
✔ Support Tickets: Typically processed within 24–48 hours, depending on the complexity of the request.
✔ Production-Related Updates: If an inquiry requires confirmation from our Thailand team, there may be a time difference delay of up to 7 hours before a response.
Best Times to Contact Us for Urgent Inquiries
✔ For general customer service, order inquiries, and tracking: Contact us between 9 AM – 6 PM (GMT) for the fastest response.
✔ For urgent production-related questions (custom orders, special requests): It’s best to reach out early in the UK business day (9 AM – 12 PM GMT) so we can coordinate with our Thailand team before their working hours end.
✔ For after-hours inquiries: Email or WhatsApp messages will receive an automated response, and our team will follow up as soon as possible during the next working day.
We appreciate your patience as we manage communications between our UK-based support team and Thai-based artisans to ensure a smooth and efficient customer experience. Let us know if you'd like to include a dedicated urgent support contact for time-sensitive matters!
Yes! Our live chat facility is now live and available during UK working hours. This feature allows customers to receive real-time assistance with:
✔ Order inquiries – Tracking updates, modifications, and cancellations (if applicable).
✔ Product recommendations – Helping you find the perfect handcrafted straw bag.
✔ Shipping & delivery details – Estimated delivery times and international shipping queries.
✔ Wholesale & bulk order support – Assistance with trade pricing and corporate gifting.
Live Chat Availability
✔ Available Monday to Friday, 9 AM – 6 PM (GMT).
✔ Outside of business hours, leave us a support ticket via live chat, and our team will get back to you as soon as possible.
The live chat feature is designed to provide fast, convenient, and personalised support for all your shopping needs. We’re excited to offer this service to help make your experience even smoother!
No, currently, we do not offer phone support. We handle all inquiries via email or live chat to ensure that we can provide detailed, tracked responses for every customer. This allows us to maintain a clear record of your questions and our replies, ensuring a more efficient and organised support process.
For quick, real-time assistance, you can use our live chat during UK working hours. For non-urgent inquiries, please email us at sales@strawbagcompany.com, and we will respond as quickly as possible.
Dedicated Support Emails
✔ For returns and exchanges, please contact us at: returns@strawbagcompany.com
✔ For wholesale and bulk orders, please email: sales@strawbagcompany.com
We appreciate your understanding as we focus on providing efficient, detailed support via email and live chat.
We aim to respond to all email inquiries within 24 hours during business days. For quicker assistance, we recommend using our live chat service during UK working hours (9 AM – 6 PM GMT), as it provides real-time responses for your inquiries.
For non-urgent requests, feel free to email us at sales@strawbagcompany.com, and we will get back to you as soon as possible.
Thank you for your patience, and we look forward to providing you with the best possible service!
To help us assist you more efficiently, please include the following details in your email:
✔ Your order number (if applicable) – This helps us locate your order quickly.
✔ The email address used for your order – Ensures we have the correct account information.
✔ A clear description of your inquiry – The more specific your inquiry, the faster we can assist.
✔ Any relevant photos – If your inquiry relates to product issues, damages, or customisation requests, providing clear photos will help us resolve the matter swiftly.
By providing these details, we can ensure that our team can address your request quickly and accurately, leading to a more seamless customer experience.
Yes! If you need an update on your order, you can contact us at sales@strawbagcompany.com with your order number, and our team will provide tracking details or status updates.
We aim to provide you with the most accurate and up-to-date information regarding your order, ensuring that you stay informed throughout the shipping process.
If you need assistance with order modifications, cancellations, or have any other inquiries, feel free to reach out, and we’ll be happy to assist you.
If your order has not yet been dispatched, you may request a change or cancellation by emailing us at sales@strawbagcompany.com as soon as possible. We will do our best to accommodate your request before your order is shipped.
However, once an order has been shipped, we are unable to make changes or cancel the order. Please ensure all details are correct before completing your purchase, as changes cannot be made once the order is in transit.
What About Bespoke or Custom Orders?
For bespoke or custom orders, once production has begun, changes or cancellations are not possible. Since these bags are handcrafted based on your specific requests and personalisation, any modifications to the design, material, or custom features can alter the entire craftsmanship process.
We ask that customers carefully consider their requests before placing a custom order. If you have any special requirements, please reach out to us before placing your order so that we can ensure your design is exactly what you're looking for.
Once a bespoke order is in production, it is non-refundable and cannot be modified or cancelled.
What If My Order Has Already Been Shipped?
If your order has already been shipped and you would like to return or exchange it, we offer returns within a two-day window for unused items in original condition. You can contact us at sales@strawbagcompany.com to initiate a return or exchange.
Please note that shipping costs for returns are at the customer’s expense, and original shipping charges are not refunded.
We are here to assist with any return, exchange, or post-purchase inquiries. Would you like us to include further details about the return process or international return shipping options?
Yes! We provide customer support to all international customers, ensuring that you receive the assistance you need, no matter where you are located. Our team is here to help with:
✔ Shipping updates – We provide tracking information and updates on the delivery of your order.
✔ Product inquiries – Any questions about our bags, materials, or customisation options.
✔ Order assistance – Help with placing orders, checking status, and managing any changes or cancellations (before dispatch).
We strive to offer a seamless experience for our customers worldwide, ensuring that you have access to the support and information you need, no matter where you are.
International Shipping & Customs
We offer global shipping to most countries. However, please note the following regarding shipping costs and customs duties:
✔ Shipping Costs – We offer free shipping for all orders, but please note that there may be additional shipping fees for bulk or large orders depending on the destination.
✔ Customs & Duties – International customers are responsible for any customs duties, taxes, or import fees that may apply upon arrival in their country. These charges are not included in the price of the order and will be collected by the courier at the time of delivery.
✔ Delivery Times – Shipping times vary by region, but we aim to ensure fast and reliable delivery through EMS Global Express. For specific delivery time estimates, please refer to our shipping information page or contact our
support team.
Feel free to reach out to us via email or live chat for more details on international shipping, customs procedures, or other inquiries. We are here to help ensure your experience is as smooth as possible!
Yes! If you are interested in personalised or bespoke straw bags, you can contact us at sales@strawbagcompany.com, and we will be happy to assist you with:
✔ Customisation options – We offer a variety of ways to personalise your straw bag, including adding initials, choosing from different weaves or patterns, and selecting materials like water hyacinth or other plant fibres. If you have a unique design idea, we’ll work with you to make it a reality.
✔ Pricing – Custom orders are priced based on the design, materials, and complexity of your request. Once we understand your requirements, we will provide a detailed pricing quote for your bespoke bag.
✔ Estimated production times – Custom orders may take longer to produce since each bag is handcrafted with care. We’ll provide you with a production timeline, which typically ranges from a few days to a couple of weeks, depending on the materials and complexity of your order.
The Customisation Process
- Contact Us: Reach out via sales@strawbagcompany.com with your customisation ideas and requirements.
- Design Discussion: We’ll discuss the details of your custom order, including colours, materials, and any personalisation like initials or custom weaving patterns.
- Quotation & Timeline: After discussing your design, we’ll send you a quote and estimated production time for your bespoke bag.
- Order Confirmation & Production: Once everything is confirmed, we’ll begin the handcrafting process. We will update you on the progress of your order along the way.
Examples of Bespoke Orders
Here are a few examples of the types of customisation options available for our bags:
- Initials or Name Embroidery – Perfect for personal gifts, weddings, or special occasions.
Unique Weaving Patterns – Custom designs or colour combinations tailored to your personal style. - Special Sizing or Shape Requests – Need a larger or more compact bag? Let us know your preferred dimensions, and we will adjust accordingly.
- Custom Straps or Handles – Choose from a range of strap styles, lengths, and materials to make your bag truly unique.
Lead Times for Bespoke Orders
Bespoke orders generally take longer than standard orders due to the handcrafted nature of the bags and the personalisation process. Please allow up to 14 days for the crafting of custom orders, depending on complexity and material availability.
Customer Feedback on Past Bespoke Creations
We’ve had great feedback from customers who have ordered bespoke straw bags. Here’s what some of them had to say:
- "I ordered a personalised straw bag with my initials, and it turned out perfect! It’s exactly what I wanted—unique and stylish."
- "The custom weave patterns I requested were expertly crafted, and I love the attention to detail. This is a one-of-a-kind bag!"
- "I wanted a larger beach bag with a custom colour combination, and the team exceeded my expectations. It’s exactly what I envisioned."
Bespoke Orders for Special Occasions
Our bespoke straw bags make ideal personalised gifts for a variety of special occasions:
- Weddings: Customised bags for bridesmaids, the bride, or wedding guests.
- Birthdays or Anniversaries: A personalised gift that’s both meaningful and stylish.
- Corporate Gifts or Special Events: Custom bags that align with your brand or event theme.
- Holiday Gifts: Unique, handmade bags perfect for giving to loved ones.
We are proud to create one-of-a-kind bags that reflect our customers’ individual styles and needs. If you’d like to explore your own custom design, reach out today!
Currently, we do not offer callbacks. However, our support team is happy to assist you via email or live chat.
For real-time assistance, you can use our live chat service during UK working hours. If you prefer, you can also reach out to us via email at sales@strawbagcompany.com, and we will respond as quickly as possible.
We are committed to providing efficient and helpful support through these channels, ensuring that all your inquiries are addressed promptly.
If you encounter any issues with your order, such as receiving the wrong item, a missing item, or a damaged product, please contact us at sales@strawbagcompany.com within 48 hours of receiving your package. This helps us address the issue promptly and ensure you are fully satisfied with your purchase.
To assist us in resolving the issue quickly, please include the following details in your email:
✔ Your order number – This helps us locate your order quickly.
✔ Clear photos of the item and packaging – If the product is damaged or incorrect, photos will help us assess the situation.
✔ A brief explanation of the issue – Let us know what went wrong, whether it’s a damaged item, missing item, or anything else.
Once we receive your information, we will work quickly to resolve the problem, either through a replacement, refund, or other suitable solution.
Step-by-Step Guide for Returns or Exchanges
If you need to return or exchange an item, please follow these steps:
- Email us at sales@strawbagcompany.com with your order number and details of the issue.
- Provide photos of the item, including damage or defects (if applicable).
- Wait for our response – Our team will assess your request and send instructions on how to proceed with the return or exchange.
- Return the item – If you’re returning a product, ship it back to us within 7 days of receiving our instructions. Please note that shipping costs for returns are at the customer's expense.
- Resolution – Once we receive the item, we will process your return or exchange as quickly as possible.
For bespoke or custom orders, please note that returns and exchanges are not possible unless the product is damaged or there was an error in the customization.
International Return Shipping Guidelines
For international customers, please keep the following in mind:
✔ Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service to ensure your return reaches us safely.
✔ Customs duties and taxes – If you’re returning an item internationally, you are responsible for any customs fees or taxes associated with the return shipment. Please make sure that duties are prepaid to avoid delays.
✔ Return packaging – Please package the item securely to avoid damage during transit back to us.
How to Track Return Shipments
To track your return shipment, we recommend using a trackable courier service. You can provide us with the tracking number once the return is shipped so we can monitor its progress. We will confirm the receipt of your returned item and process your refund or exchange once it arrives.
Missing Parcels or Lost Shipments
If your parcel is missing or delayed, please:
✔ Check the tracking details provided to ensure the item hasn’t been delivered to a different address or held at a local pickup point.
✔ If you cannot locate the parcel, contact the courier service directly for assistance.
✔ Email us at sales@strawbagcompany.com with your tracking number, and we will assist you in tracking down your package.
We will work closely with you to resolve any shipping issues as quickly as possible. Thank you for your patience, and we are here to support you through the process.
Yes! Our team is happy to assist you in choosing the best straw bag for your needs. Whether you're looking for:
✔ A travel tote – A spacious, durable, and stylish bag perfect for your next getaway.
✔ A personalised gift – A unique, custom-designed straw bag for a special occasion such as a birthday, wedding, or anniversary.
✔ A bulk order for an event – We can help you select the ideal bags for corporate events, weddings, or other large-scale gatherings.
We’ll take the time to understand your requirements and provide tailored recommendations based on your preferences, style, and budget.
Bulk Orders for Events & Special Occasions
If you're planning a corporate event, wedding, or special occasion, we can help with bulk orders of our handcrafted straw bags. We offer:
✔ Customisation options – Personalise the bags with initials, names, or custom designs to make them truly special for your guests or employees.
✔ Discounted pricing – We offer competitive pricing for bulk orders, and we’re happy to discuss specific discounts based on order size.
✔ Themed designs – If you're hosting a themed event, we can suggest designs and colours that align with your event’s aesthetic and brand.
Personalisation Options
For personalised gifts, we offer a range of customisation options:
✔ Initials or names embroidered onto the bag.
✔ Unique weaving patterns or colours based on your style.
✔ Special shapes or sizes tailored to your needs.
Our customer service team is here to help you create the perfect customised product, whether it’s for a gift, event, or special occasion. Feel free to reach out via live chat or email us at sales@strawbagcompany.com, and we’ll guide you through the process.
Our primary support language is English, and we are happy to assist all customers in this language. Additionally, we offer support in Thai, as our production team and artisans are based in Thailand.
Our website is multilingual, allowing customers to navigate in various languages, including English and Thai, to ensure an easy shopping experience for everyone.
If you require assistance in another language, we will do our best to accommodate your request. However, please note that responses may take longer if translation is needed.
Supporting Disabled Customers
We are committed to providing an inclusive experience for all customers, including those with disabilities. Our website is designed to be accessible, and our team is happy to assist with any specific needs. If you have any accessibility requirements or need additional support, please don't hesitate to contact us, and we will work to accommodate you as best as we can.
Language Preference Option
To make your experience even more personalised, we are introducing a language preference option during checkout or when contacting customer support. This ensures we can assist you in your preferred language for a more seamless and tailored service.
We are here to help and want to ensure that all customers can easily access and enjoy our products.
If you encounter any issues with your order, such as receiving the wrong item, a missing item, or a damaged product, please contact us at sales@strawbagcompany.com within 48 hours of receiving your package. We understand how important it is for you to be satisfied with your purchase, and we are committed to resolving any issues quickly and effectively.
To ensure a fast and efficient resolution, please provide the following details when contacting us:
✔ Order number – This helps us locate your order in our system immediately and ensures that we can handle your issue without delay.
✔ Clear photos of the item and packaging – If your item is damaged or incorrect, please provide photos of both the product and the packaging. This will help us assess the condition of the item and expedite the process of finding a solution.
✔ A brief description of the issue – Let us know what went wrong, whether it’s a wrong product, missing item, or damage. A short explanation will help us determine the best course of action quickly.
Once we have the necessary information, we will take immediate action to resolve the issue, whether through a replacement, refund, or another suitable solution. We aim to make your experience as smooth as possible, and we’ll keep you updated on the progress of your resolution.
Yes, absolutely! Once your order has been dispatched, you’ll receive a tracking number via email. This tracking number allows you to track your straw bag through the courier's system and provides real-time updates on your delivery’s status. You can track your order using EMS Global Express, our trusted courier service, to follow your bag’s journey from our workshop to your doorstep.
How to Track Your Order with EMS
Follow these simple steps to track your order using EMS Global Express:
- Check your email – After your order has been dispatched, you will receive an email with your EMS tracking number.
- Visit the EMS website – Go to the EMS Tracking page.
- Enter your tracking number – Type in the tracking number you received in the email.
- View real-time updates – Once you enter the tracking number, you’ll be able to see real-time updates on your order’s status, including estimated delivery dates and the current location of your package.
EMS Shipping Times by Region
Here are the estimated delivery times for different regions when using EMS Global Express:
- UK & Europe – 5-7 working days
- USA & Canada – 5-8 working days
- Australia & Asia-Pacific – 7-10 working days
- Rest of the World – 10-15 working days
Please note that these times are estimates and may vary depending on local customs and holiday seasons.
Customs Processes & Potential Delays
While EMS Global Express offers reliable and fast shipping, please keep in mind that customs procedures can sometimes cause delays, especially during busy periods like the holiday season or in specific countries.
Here are a few things to note regarding customs:
✔ Customs duties and taxes – International orders may be subject to customs duties and taxes, which are the responsibility of the customer. These charges will vary depending on the country of delivery.
✔ Delays at customs – In some cases, packages may experience delays at customs due to inspection processes or clearance. We recommend checking the tracking status and reaching out to the local customs authority if necessary.
✔ Shipping during peak seasons – During busy periods, such as Christmas, New Year, and other holidays, shipping times may be longer than usual due to increased volumes and holiday closures.
If your package is delayed in customs, or if you have concerns about customs duties, please contact us and we will assist you in resolving any issues. You can also reach out to EMS or your local customs office for more specific information.
If you don’t receive a tracking number or need help with tracking your order, please feel free to reach out to us at sales@strawbagcompany.com. We’ll be happy to assist you and ensure that your order reaches you safely and on time.
If you need to change your shipping address, please let us know immediately. If your order has not been dispatched yet, we’ll do our best to update the address for you and ensure your straw bag is delivered to the correct location.
However, please note that due to payment gateway policies, we are only able to ship to the address registered with the payment method. Once an order has been processed and payment is confirmed, we cannot change the delivery address, as the address provided at checkout must match the one on file with your payment provider.
Why Can’t I Change the Shipping Address After Placing My Order?
This policy is in place for your security and protection. We require the shipping address to match the one registered with your payment method to reduce the risk of fraudulent transactions and ensure that your order is delivered safely.
How to Avoid Address Issues
To avoid any delays or issues, please double-check your shipping address before completing your order. Here are a few tips to help:
✔ Review your billing and shipping address carefully during checkout.
✔ Ensure the address matches the one registered with your payment provider.
✔ If using a new address, make sure it’s updated in your payment gateway before completing the purchase.
If you realise the address is incorrect after placing the order, please contact us as soon as possible, and we’ll assist you if the order hasn’t been processed yet.
For added security, once an order is processed, it will be shipped to the address provided during checkout, which is linked to the payment gateway to ensure a smooth transaction.
If you have any questions or concerns, feel free to contact us at sales@strawbagcompany.com, and we’ll be happy to assist.
If you have any questions about a specific product, including details about materials, sizing, or customisation options for our handmade straw bags, please don’t hesitate to reach out to us. Our team is always ready to assist you with any information you need to make the best decision.
We take great pride in the quality and craftsmanship of our handcrafted straw bags, and we want to ensure you feel confident in your purchase. Whether you’re looking for a bag for everyday use, a personalised gift, or a special custom design, we’re here to help!
What Can We Assist You With?
✔ Materials – Learn more about the sustainable water hyacinth and other natural fibres used in our bags.
✔ Sizing – Find the perfect bag size for your needs, from small accessories to large totes.
✔ Customisation – Explore options like adding initials, custom weaves, or even selecting your ideal colour palette.
✔ Care Instructions – Get guidance on how to care for your straw bag to ensure it lasts for years.
How to Get Support
You can reach us through multiple channels to get the information you need:
✔ Live Chat – For real-time assistance, our live chat is available during UK working hours (9 AM – 6 PM GMT).
✔ Email – For a more detailed response, email us at sales@strawbagcompany.com, and our team will get back to you as soon as possible.
✔ Product Pages – Our website also includes detailed descriptions of our products, including materials, dimensions, and customisation options.
We’re here to guide you through the process and help you choose the perfect bag! Whether you’re shopping for yourself or looking for a thoughtful personalised gift, we want to make sure you have the best experience possible.
As bespoke or custom orders are made specifically to your design preferences, we are unable to offer refunds or exchanges unless there is an issue with the product (such as damage or a mistake in the customisation). Our customised straw bags are one-of-a-kind creations that reflect your personal style, so we ask customers to be sure about their choices before placing an order.
Why Can’t I Get a Refund for Custom Orders?
Customised bags are created based on your specific requests, including custom designs, initials, or colour choices. Once the order is confirmed and production begins, it’s tailored specifically to you, making it impossible to resell or reuse the materials for other customers.
This policy ensures that our bespoke creations are truly unique and made with your preferences in mind. We want to make sure that your custom straw bag is exactly what you envision before we start crafting it!
How to Ensure Your Custom Order is Exactly What You Want
We want to help you get the perfect bag, and we encourage you to reach out to us with any questions before placing your order. Here’s how you can make sure everything is just right:
✔ Contact us with any questions – Whether it’s about the design, material, or colour, we’re happy to discuss your options and help you make the best choice.
✔ Review our customisation options – Take a look at the different personalisation features available, such as adding initials, choosing woven patterns, or selecting strap styles.
✔ Ask for recommendations – If you’re unsure about the best option, let us know your style preferences, and we can offer suggestions based on popular trends and design expertise.
How to Make Changes to Custom Orders Before Production Starts
If you’d like to make changes to your custom order after placing it, please contact us immediately. If the order hasn’t yet entered production, we will do our best to accommodate your request.
Once production begins, however, we can no longer make changes, as your bag is already in the process of being handwoven and personalised. To ensure the process goes smoothly:
✔ Review all details carefully before placing the order – Ensure you’ve selected the correct design, size, and personalisation before confirming your order.
✔ Double-check your customisation choices – If you’re adding initials or requesting specific patterns, make sure the details are exactly what you want.
If you realise that a mistake has been made, or you have a new request, please contact us immediately at sales@strawbagcompany.com, and we will assess if any changes are possible.
Common Customisation Mistakes to Avoid
To make sure you receive the exact custom bag you want, here are a few common mistakes to avoid:
- Incorrect spelling of initials or names – Double-check the spelling of any initials or names added to your bag.
- Unclear design specifications – If you want a custom weave pattern or specific colour combination, ensure the request is clear so we can create your ideal bag.
- Overlooking size or strap options – Make sure the size and strap length of your bag are suitable for your needs before confirming the order.
If you need any help with customisation options, feel free to contact us before you place your order—we’re here to help!
What If There Is an Issue with My Custom Order?
If there is a mistake in the customisation or if your custom straw bag is damaged upon arrival, please contact us at sales@strawbagcompany.com within 48 hours of receiving the order. We will work with you to resolve the issue as quickly as possible, whether that means offering a replacement or a repair.
We want to ensure that you’re completely satisfied with your customised straw bag, and we will do everything we can to address any issues that arise.
Yes! We are committed to providing an inclusive shopping experience for all customers, including those with disabilities. Our website is designed to be accessible, and we aim to assist anyone who may have special requirements.
If you have any accessibility needs or if there’s something we can do to make your shopping experience easier, please don’t hesitate to reach out. Our team is here to ensure that every customer, regardless of ability, can enjoy our handcrafted, sustainable straw bags.
Customising Bags for Specific Needs
We understand that certain features or customisations might be helpful for customers with disabilities. Whether you require a bag that is easier to handle, has larger handles, or is designed with special accessibility considerations, we are happy to work with you to create a bag that fits your specific needs.
For example, we can assist with:
✔ Longer or adjustable straps – If you require a bag that’s easier to carry or put on, we can adjust the straps for your comfort.
✔ Larger openings – We can craft bags with wider openings or easier-to-grip handles, ensuring that accessing your items is hassle-free.
✔ Lightweight materials – If you need a lightweight option for easier handling, we can tailor the materials used to meet those needs.
How to Get In Touch for Additional Assistance
We want to make sure that every customer can enjoy a smooth shopping experience, so please don’t hesitate to get in touch with us if you need any special customisations or have accessibility requirements.
To request modifications or ask for help, simply email us at sales@strawbagcompany.com, and our team will gladly discuss the best options for you. Whether it’s about customising a bag or making the online shopping process more accessible, we’re here to support you.
Continuous Improvement for Accessibility
We are continuously working to ensure that our website and services are fully inclusive, making it easier for everyone to enjoy our sustainable, eco-friendly bags. Our commitment to accessibility means that we are always open to feedback, and we will continue to make improvements to better serve our diverse customers.
If you have any suggestions on how we can improve your experience or if there’s something specific you need, please let us know. We’re always here to help!
Customer Testimonials on Customisation for Accessibility Needs
Here’s what some of our customers have said about our customisation options:
- "I needed a bag with longer straps due to limited mobility, and the team was so helpful in making sure it was exactly what I needed. The bag is now the perfect fit, and I can carry it comfortably every day."
- "I requested a larger opening for easier access to my items, and the team exceeded my expectations. I love how much more accessible my bag is now!"
- "I have arthritis, and the lightweight material option made such a difference. My new bag is much easier to handle, and I appreciate the team’s willingness to work with me on the customisation."
We’re proud to offer customised bags that make life easier for our diverse customers. If you have specific needs, we’re happy to discuss how we can best tailor our bags to suit you.
For urgent inquiries, we recommend using our live chat service during UK working hours (9 AM – 6 PM GMT). This provides real-time assistance for any immediate questions regarding orders, shipping, or product details. Our customer support team is ready to provide quick and helpful responses to ensure your needs are met as efficiently as possible.
Email Support for Urgent Inquiries Outside Working Hours
If your inquiry is outside of working hours, you can still reach us via email at sales@strawbagcompany.com. We aim to respond within 24 hours during business days. If your inquiry is urgent, please make sure to mention "urgent" in the subject line of your email, so we can prioritise your request and assist you as quickly as possible.
Inquiries Related to Custom Orders or Production
For inquiries related to custom orders or production, please note that these often require coordination with our team in Thailand. As there is a time difference between the UK and Thailand, we recommend reaching out early during UK working hours to ensure timely responses.
When contacting us for custom order-related inquiries, please include as much detail as possible so we can process your request efficiently and without delay.
Customer Support Availability Across Time Zones
While we strive to assist every customer promptly, please be aware that there may be slight delays due to the time zone difference between the UK and Thailand. Rest assured, we will always do our best to provide you with timely and accurate support, no matter where you are in the world.
If you have any urgent requests, don’t hesitate to reach out—we’re here to help!
12. Straw Bag Warranty & Quality Guarantee
At The Straw Bag Company, we take great pride in the quality and craftsmanship of our products. Each straw bag is handwoven by skilled artisans and thoroughly inspected before shipping to ensure it meets our high standards of durability and attention to detail. While we do not offer a formal warranty, we are committed to providing exceptional customer service and standing behind the quality of our bags.
Quality Guarantee
Our bags are made with careful craftsmanship, using natural plant fibres to create accessories that are both functional and timeless. We ensure that each bag is built to last, and we strive to deliver products that meet or exceed your expectations.
What to Do if There Is an Issue with Your Bag
If you experience any issues with your straw bag upon arrival, such as damage or defects, please contact us within 48 hours of receiving your order. We will assist you in resolving the issue promptly, whether through a replacement, repair advice, or an appropriate solution. To ensure a smooth process, please provide:
- Your order number
- Clear photos of the issue
- A brief description of the problem
Return Shipping Costs
Please note that return shipping costs are the responsibility of the customer. Since our bags are shipped directly from Thailand, international return shipping can be costly. We recommend reaching out to us before initiating a return, so we can discuss your concerns and help resolve any issues without unnecessary costs.
Customer Support
We are dedicated to ensuring that our customers are satisfied with their purchases. If you have any concerns or questions about your straw bag, quality guarantee, or need assistance with your order, don’t hesitate to contact us. We are always here to provide the support you need and help you make the most of your handcrafted, eco-friendly accessory.
For further details, or if you need assistance, please email us at sales@strawbagcompany.com. We’re here to help!
No, our straw bags do not come with a formal warranty. Since each bag is handwoven from natural materials like water hyacinth, they are not mass-produced, which means we cannot offer a warranty in the same way that you might expect from factory-made products. However, we want to be transparent with you, and we’re committed to ensuring that every bag is crafted with care and attention to detail.
Quality Guarantee & Transparency
We take pride in our work and always ensure that each of our handcrafted straw bags is made with the highest standards of craftsmanship. Our bags are crafted and shipped directly from Thailand, and each one is inspected for quality before it leaves our production facility. We take photos of every item to document its condition before shipping, so you can be assured that your bag is in great shape when it leaves our hands.
However, because our bags are handcrafted and shipped internationally, it is difficult and costly for customers to return a bag, especially when it involves shipping costs from overseas. We strive to be honest and transparent with our customers about this. Returning a product from Thailand can be expensive for the customer, and we want to avoid this extra cost for you.
Customer Feedback & Our Commitment to Quality
We truly appreciate the positive feedback we receive from our customers, who love the quality, uniqueness, and sustainability of our bags. We want to make sure every customer is happy with their purchase, and we are always here to assist if there’s an issue. We take the time to check each product thoroughly to ensure it meets our high standards before it reaches you.
How to Care for Your Straw Bag
To extend the life of your bag and keep it in excellent condition, we recommend following our care instructions. Proper care will help ensure your handmade straw bag continues to serve you well for years. Regular cleaning, careful storage, and avoiding excessive moisture will preserve the bag’s durability and appearance.
Damage Warranty & Support
If you experience damage or a craftsmanship issue with your bag upon arrival, please contact us within 48 hours of receiving your order at sales@strawbagcompany.com. Since we inspect each bag before shipping and document its condition, we are happy to work with you on a solution if there’s a problem. However, returning the bag from international locations can be costly and difficult. Instead, we will work with you directly to find a suitable resolution, whether that’s a replacement or repair, and will do our best to ensure your satisfaction without incurring extra shipping costs for you.
Repairs & Assistance
While we do not offer a formal warranty, we understand that wear and tear can occur over time. If you need help with repairs or want advice on restoring your bag, feel free to contact us. We are happy to guide you on repair options or provide recommendations on local artisans who may assist with any necessary fixes.
We value transparency and honesty with our customers and are here to ensure that you are happy with your purchase. If you ever have any concerns, please reach out to us, and we’ll work together to resolve any issues.
If your straw bag arrives damaged or defective, please contact us within 48 hours of delivery. We want to make sure you're completely satisfied with your purchase, and we will resolve the issue as quickly and fairly as possible.
To help us assess the situation and provide a prompt resolution, please include the following when contacting us:
✔ Your order number – This helps us locate your order and review your purchase details.
✔ Clear photos of the issue – If the bag is damaged or defective, please include photos of the bag and packaging to show the issue. This helps us understand the nature of the problem and speeds up the process.
✔ A brief description of the problem – Let us know what happened, whether it’s a manufacturing defect or damage during shipping. The more information you provide, the quicker we can resolve it.
Once we receive your details, we will review your case promptly and determine the best course of action. Our goal is to ensure you are happy with your purchase, and we will work with you to find a fair resolution.
If your bag is deemed defective, we will offer:
A replacement – If the product is defective, we’ll send you a replacement at no additional cost to you.
A repair – If the defect can be fixed, we’ll offer guidance on repairing the item, or we can provide a repair service depending on the situation.
A refund – If a replacement or repair is not feasible, we will offer a full refund.
Return Shipping Costs
If your bag arrives defective, you will not be responsible for return shipping costs. We will cover the cost of shipping for any returns related to defective products. Our priority is to ensure that you receive the quality product you’ve ordered, and we will work with you to make it right without any added cost on your part.
At The Straw Bag Company, we want you to be completely happy with your purchase, and we’re here to help if any issues arise. However, if the issue with your straw bag is not related to manufacturing defects, such as damage caused by misuse or wear and tear over time, we are unable to offer a free return or refund.
What We Can Do
While we cannot accept returns for damage that results from misuse or natural wear, we are still dedicated to assisting you. If your bag needs repairs or restoration, we can provide advice on how to fix or restore your bag. For example, we can direct you to skilled local artisans or suggest ways to care for your handwoven straw bag to maintain its quality and durability.
Committed to Customer Satisfaction
We’re committed to ensuring that every customer is happy with their purchase. If you experience any problems with your straw bag—whether it’s related to care, maintenance, or anything else—please don’t hesitate to contact us. Our team will do everything we can to provide a fair solution and make sure your bag remains a cherished accessory for years to come.
We believe in offering sustainable fashion that lasts, and we’re here to help guide you on caring for your unique, handcrafted bag. If you need assistance, simply reach out to us at sales@strawbagcompany.com.
At The Straw Bag Company, we take pride in the quality and craftsmanship of each of our handmade straw bags. We understand that purchasing a handcrafted product means trusting that the bag will meet high standards, which is why we implement strict quality control checks throughout the production process.
Quality Control Process
Each straw bag undergoes multiple quality control checks before being shipped to ensure that it meets our rigorous standards. Here’s how we ensure that your bag is of the highest quality:
✔ Weaving Tightness & Durability – Our artisans carefully inspect the weaving technique to ensure that the threads are tightly woven, making the bag strong and durable. This ensures the bag can withstand everyday use while maintaining its shape.
✔ Strap & Handle Strength – The handles and straps are essential parts of the bag, so we pay close attention to their strength. They are thoroughly tested to ensure they are securely attached and can bear the weight without compromising the bag’s functionality.
✔ Finishing Details – We make sure that there are no loose ends or imperfections in the final product. Our artisans take extra care with the finishing touches, ensuring that each bag has a neat, polished appearance.
Unique Natural Variations
Because each of our straw bags is made by hand, minor variations in colour, texture, or pattern may occur. These subtle differences are not defects but rather part of the charm and individuality of handcrafted goods. No two bags are exactly alike, making each one a unique, personal item that reflects the artistry of our skilled artisans.
We believe these natural variations are what make each of our bags truly special and one-of-a-kind, adding to their authenticity.
Commitment to Quality
We are dedicated to delivering products that exceed our customers’ expectations. Our quality control process ensures that every bag is checked for durability and craftsmanship before it is shipped. We want to ensure that you’re getting a high-quality, sustainably made product that will stand the test of time.
If you ever have concerns about the quality of your handmade straw bag, please feel free to reach out to us at sales@strawbagcompany.com, and we will be happy to assist you.
Yes! Despite their lightweight feel, our straw bags are woven for strength using natural, tightly bound fibres. We ensure that each bag is built to be durable and long-lasting, suitable for everyday use. Our artisans take great care in the crafting process to ensure that each bag can withstand normal wear and tear.
Durability Features of Our Straw Bags
✔ Natural Fibres – The use of water hyacinth and other natural materials ensures the bag is both light and strong. The fibres are tightly woven to create a robust structure that can handle daily tasks such as carrying your essentials, groceries, or small personal items.
✔ Handcrafted with Care – Each bag is meticulously handcrafted by skilled artisans, ensuring that every stitch is strong and every handle is securely attached.
✔ Lightweight Yet Strong – Our bags are designed to be easy to carry and functional, making them perfect for daily use, whether you’re heading to the office, going shopping, or enjoying a day out.
Maintenance Tips to Ensure Longevity
While our bags are made for durability, we recommend following a few maintenance tips to keep your bag in top condition:
- Avoid excessive weight – Straw bags are designed to carry everyday items, but overloading them can affect their shape and durability. Try to avoid carrying too much heavy content.
- Keep them dry – Although they are sturdy, moisture can weaken the fibres and affect the bag’s shape. Try to avoid using your straw bag in wet conditions, and keep it dry when not in use.
- Regular cleaning – Wipe down the bag with a soft, dry cloth to keep it free of dust and dirt. For deeper cleaning, use a damp cloth with mild soap and let the bag air dry completely.
We’ve Got You Covered
We take the durability of our products seriously, and each bag is crafted to offer both style and strength. While our bags are made for everyday use, we recommend treating them with care to ensure they maintain their structure and beauty over time.
If you have any questions or concerns about the durability of your handmade straw bag, please don’t hesitate to contact us at sales@strawbagcompany.com. We’re here to assist you with any maintenance tips or guidance you may need!
At The Straw Bag Company, we do not currently offer in-house repairs for damaged straw bags. However, we understand that wear and tear can occur over time, and we want to help you keep your bag in top condition.
For minor fixes, we encourage customers to consult a local artisan or handbag repair service. A skilled weaver or craftsperson should be able to help with:
✔ Re-tightening any loose or damaged weaving.
✔ Restoring the bag’s shape or structure if necessary.
✔ Repairing handles or any areas that may need reinforcement.
We recommend finding an artisan who works with natural fibres or woven materials, as they will have the best knowledge and expertise in maintaining the integrity of a handcrafted straw bag.
Preventative Care for Longevity
While we don’t offer repairs, we encourage customers to follow our care instructions to help prevent damage from occurring in the first place.
Proper care, such as avoiding heavy loads and keeping the bag dry, can significantly extend the life of your bag.
If your bag has significant damage and you’re unsure how to proceed, feel free to contact us at sales@strawbagcompany.com. We’ll be happy to provide advice or recommend the best steps for restoring your bag.
Customer Support for Repair Advice
If you encounter any problems with your bag or are unsure about how to fix a minor issue, don’t hesitate to get in touch. We are always happy to provide guidance on how to care for your bag or offer suggestions on where to get repairs done.
While we don’t provide repairs ourselves, we want to make sure you enjoy your handmade straw bag for many years. Feel free to reach out to us for support!
We do not accept returns due to wear and tear or misuse. Our bags are made from natural plant fibres, such as water hyacinth, which are designed to soften and develop a unique aged look over time with use. This natural process enhances the character and beauty of the bag, making it one-of-a-kind.
However, if you receive a defective bag or if the bag has a structural defect (such as issues with the weaving or handles) when it first arrives, please contact us within 48 hours of delivery. We will assess the situation and work with you to find the best solution, whether that’s a replacement or repair.
What Is Considered Wear and Tear?
Wear and tear is the natural process that occurs with regular use of the bag. This can include:
- Softening of the fibres and a more relaxed appearance over time.
- Minor fading of natural colours due to exposure to light or everyday use.
- Fraying or stretching of straps or handles due to prolonged use.
These changes are completely natural and part of the charm of owning a handmade straw bag. As long as the bag has not suffered from manufacturing defects or shipping damage, we are unable to accept a return for these types of issues.
If your bag has a structural defect that affects its function or durability, we will work with you to resolve the issue. Please contact us at sales@strawbagcompany.com with the following details:
✔ Your order number
✔ Clear photos of the defect
✔ A brief description of the issue
Once we’ve reviewed the details, we will either offer a replacement, repair, or other suitable solution, depending on the nature of the problem. We aim to provide a fair and prompt resolution, ensuring that you are satisfied with your purchase.
We are committed to making sure that every customer is happy with their handmade straw bag, and we strive to offer solutions that best meet your needs.
If a return is approved, the customer is not responsible for the return shipping costs. Since our bags are shipped directly from Thailand, international return shipping can be costly. We want to be transparent with our customers about these costs, as they can sometimes exceed expectations.
If the Bag is Damaged on Delivery
If your straw bag is damaged during delivery, we will cover the return shipping costs. We understand that receiving a damaged product can be frustrating, and we want to make the process as easy and cost-effective as possible for you.
If your bag arrives damaged or defective, please contact us within 48 hours of receiving your package at sales@strawbagcompany.com. We will provide you with a prepaid return shipping label for the damaged item and arrange for a replacement or refund, depending on the situation.
Before Returning a Bag
We encourage you to contact us first before returning any item. If there’s an issue with the product, we can resolve the problem more quickly by guiding you through the process. If it’s a damage or shipping issue, we’ll work with you to make sure everything is handled smoothly without any extra costs on your part.
How We Help with Returns and Exchanges
We always aim to provide the best customer service possible, and we want to ensure that any issues are addressed fairly and promptly. In the case of defective products or damaged items, we cover the return shipping to avoid any extra cost to you.
Please Reach Out First
If you’re experiencing any issues with your order, don’t hesitate to contact us before sending any returns. We’ll provide clear instructions on how to proceed and ensure the process is hassle-free for you.
We’re here to make sure you’re completely happy with your purchase, and we’ll work with you to resolve any concerns!
Our straw bags are durable, but as they are made from natural materials like water hyacinth, they are sensitive to extreme weather conditions. To ensure your bag stays in the best possible condition, we recommend following these tips:
✔ Keep them dry – Moisture can weaken the fibres, leading to warping or damage. Always store your bag in a dry place when not in use and avoid exposing it to excessive rain or humidity. If your bag does get wet, gently pat it dry with a soft cloth and let it air dry naturally in a cool, shaded area.
✔ Avoid direct sunlight – Prolonged exposure to direct sunlight can cause fading of the natural colours and weaken the fibres. It’s best to store your bag in a cool, shaded area to preserve its appearance and durability. If using it outdoors, try to keep it in a covered area or under an umbrella when the sun is strongest.
✔ Protect from extreme heat – High temperatures can make the fibres brittle, causing them to lose their flexibility. Always keep your bag away from extreme heat sources such as radiators, car interiors on hot days, or direct sunlight for extended periods.
By taking simple steps to protect your straw bag from weather conditions, you can help it retain its natural beauty and longevity.
Yes. Our straw bags are made from eco-friendly, biodegradable materials, which means they offer sustainability but are not as resistant to wear and tear as synthetic bags. The natural fibres used in our bags can soften and develop a unique texture over time, which contributes to the charm of the product. However, they may not be as durable under harsh conditions as bags made from synthetic materials.
Here’s how natural fibres impact the lifespan of your bag:
✔ Eco-friendly, biodegradable materials – Our bags are sustainable, meaning they will eventually break down naturally. While this is great for the environment, it also means they require more care than synthetic bags.
✔ Proper care extends lifespan – With proper maintenance, such as avoiding excessive moisture, keeping it out of direct sunlight, and regular cleaning, your straw bag can last for many years.
✔ Natural ageing process – As the bag ages, it may develop a softer texture or a more relaxed appearance, which is a natural characteristic of handmade, plant-based products. This is part of what makes your bag unique and gives it a special, authentic charm.
Care Tips for Different Weather Conditions
To keep your bag looking its best in various weather conditions, here are some additional care tips:
- Rainy Days – When it’s rainy or humid, try to avoid using your straw bag outside for prolonged periods. If you must use it, be sure to keep it in a protected area or under a raincover. After exposure to rain, gently dry your bag and reshape it to maintain its structure.
- Hot Weather – If you live in a particularly hot climate, avoid storing your bag near heat sources like radiators or in direct sunlight. High temperatures can dry out and weaken the natural fibres, making them more prone to breaking. Store your bag in a cool, dry place when not in use.
- Cold Weather – While straw bags are more commonly used in warmer weather, you can still use them during the cooler months. Just be cautious of storing them in extremely cold or wet environments, as frost and moisture can cause the fibres to become brittle or damaged over time.
By following these simple weather-related care tips, you can ensure your straw bag stays in excellent condition for years to come.
If you have any further questions on seasonal care or need tips specific to your climate, feel free to reach out. We’re always happy to help you keep your handmade straw bag looking its best!
Because our bags are handmade from natural fibres, they may develop a slightly softer feel over time. These changes are completely normal and add to the character and charm of the bag. Here are some signs of normal wear and tear:
✔ Minor fraying along the edges – The edges of the bag may naturally fray or soften with use, especially as the woven material ages. This is a normal part of the process and does not impact the bag’s functionality.
✔ Slight fading of natural colours – Due to sun exposure, the natural colours of the straw may fade over time. This is a natural effect of the sunlight and contributes to the bag’s unique, aged look.
✔ Softening of the woven structure – As the bag is used, the woven fibres may become slightly softer or more flexible. This is completely normal and part of the natural ageing process of the material, adding to the character of the bag.
These signs are not defects but a testament to the natural materials and handcrafted process that make each bag unique. Each bag’s ageing adds to its individuality, and we encourage customers to embrace these changes as part of the charm of owning a handmade, eco-friendly product.
To help your straw bag stay in great condition and to extend its lifespan, here are some care tips:
✔ Avoid overloading it with heavy items – Straw bags are durable but can become weakened if overburdened with too much weight. Avoid carrying heavy loads or packing your bag too tightly. Instead, stick to carrying light to moderate items for long-lasting durability.
✔ Keep it away from excessive moisture – Moisture can weaken the natural fibres and cause them to lose their shape or develop mould or mildew. Try to keep your bag dry, especially during rainy weather. If your bag does get wet, gently dry it by blotting with a soft cloth and allowing it to air dry in a cool, dry place.
✔ Store it in a cool, dry place when not in use – When your bag is not in use, make sure to store it in a cool, dry place, away from direct sunlight or humid environments. This will help maintain its structure and appearance.
✔ Use a fabric dust bag for storage – To protect your bag from dust, dirt, or accidental moisture, consider using a breathable fabric dust bag for storage. This will help preserve the bag’s shape and condition when not in use, especially during long periods of storage.
Additional Tips for Longevity
- Keep away from chemicals – Avoid exposing your straw bag to harsh chemicals, such as perfumes, cleaning agents, or cosmetics, as they may damage the natural fibres.
- Regularly check for damage – Even though our bags are durable, it’s a good idea to inspect them periodically for any signs of wear or damage. If you notice any issues, contact us for advice on repairs or restoration.
By following these simple maintenance tips, you can keep your handmade straw bag looking beautiful and in great shape for years to come. With proper care, your bag will continue to develop a unique, well-loved look that tells the story of its craftsmanship and use.
Unlike machine-produced bags, handwoven straw bags have a unique character and individuality. Because each bag is made entirely by hand, no two bags are exactly alike. This means that every bag carries the personal touch and attention to detail of the artisan who crafted it.
Here’s why handmade bags stand out:
✔ Unique characteristics – With handmade bags, you can expect small variations in colour, weaving patterns, or texture. These slight differences are not imperfections, but rather a sign of authentic craftsmanship and the natural materials used. They add to the bag’s charm and make each one a one-of-a-kind piece.
✔ Craftsmanship and tradition – Handmade bags are often created using traditional techniques passed down through generations. These techniques ensure that the bags are not only functional but also full of history and artistry.
✔ Sustainability – Because they are made from natural fibres and crafted by artisans rather than machines, handmade bags are a more eco-friendly option compared to mass-produced alternatives. The production process is often more conscientious, with a focus on quality over quantity.
Each handmade straw bag tells a unique story, and its individuality is part of what makes it so special. With proper care, your bag will become even more beautiful as it ages and develops its own distinctive character.
If your straw bag starts to lose its original shape, don’t worry! This can happen naturally over time, especially if it has been used frequently or packed with heavy items. Here’s how you can restore your bag’s shape:
✔ Lightly mist with water (do not soak) – Gently spray the bag with a light mist of water. This helps loosen the fibres without soaking the bag, which could damage the material.
✔ Stuff with soft tissue paper or fabric – After lightly misting, stuff the bag with soft tissue paper or fabric to help reshape it. Avoid using materials that could cause the bag to lose its shape, such as cardboard or other stiff materials.
✔ Air dry in a dry place – Leave your bag to air dry naturally in a dry area, away from direct sunlight or heat sources. This will help the fibres regain their natural structure without becoming brittle.
- Avoid overloading – When carrying your bag, be mindful not to overload it with too many heavy items, as this can cause the bag to lose its shape over time.
- Regular reshaping – After each use, it’s a good idea to reshape your bag by gently pushing the sides back into place and making sure the handles are correctly aligned.
- Store properly – When not in use, store your bag in a cool, dry place and avoid folding it. If you want extra protection, consider storing it in a breathable dust bag to prevent it from getting misshapen or exposed to moisture.
With these simple tips, you can help your handmade straw bag retain its beauty and shape for years to come, allowing it to stay as unique and functional as the day it was crafted.
13. Limited Edition & Seasonal Straw Bag Collections
At The Straw Bag Company, we take pride in offering seasonal collections that feature limited edition straw bags for various special occasions throughout the year. Whether it’s a wedding, a beach holiday, or any other celebration, our exclusive designs are crafted with attention to detail and a focus on sustainability.
Exclusive Limited Edition Styles
Our limited edition collections include unique and stylish designs, perfect for different occasions, including:
- Summer Beach Totes: Spacious, stylish, and practical for all your beach essentials.
- Elegant Straw Clutches: Perfect for parties, cocktail events, or weddings, adding a touch of elegance and sophistication to any outfit.
- Holiday and Festive Bags: Special designs for Christmas, New Year, or other celebratory events, designed to make your festivities even more stylish.
These bags are produced in small batches, ensuring that each collection is truly exclusive. Once sold out, they are rarely restocked, making these designs a unique addition to your wardrobe or gift list.
How to Secure Your Limited Edition Bag
Because of their exclusivity, these bags often sell out quickly. To ensure you don’t miss out on your favourite piece, we recommend:
- Pre-ordering your bag as soon as it becomes available. This guarantees that you get your hands on a limited edition design before it sells out.
- Subscribing to our newsletter to stay informed about new releases, seasonal collections, and special offers. Subscribers get early access to pre-orders and exclusive updates.
Explore our latest limited edition collections and seasonal straw bags to find the perfect accessory for your next event or occasion. The Straw Bag Company continues to offer timeless, artisan-crafted bags that combine style, sustainability, and exclusivity.
Yes, we introduce seasonal and limited-edition straw bags throughout the year to keep our collections fresh and aligned with seasonal trends, holidays, and special occasions. At The Straw Bag Company, we love creating designs that cater to the different needs of each season, ensuring that you can find the perfect bag for every moment.
Here’s a breakdown of the types of bags we offer in our seasonal collections:
Spring & Summer Bags
Our Spring & Summer collections are lightweight, breathable, and perfect for warm-weather activities. These bags are ideal for:
- Beach days – Spacious and stylish, perfect for carrying your beach essentials.
- Summer holidays – A chic accessory that pairs well with summer outfits and vacation vibes.
- Casual, outdoor outfits – Functional yet fashionable, great for strolling through sunny days or weekend outings.
Autumn & Winter Bags
As the temperatures drop, we introduce Autumn & Winter bags that are stylish and structured, perfect for pairing with seasonal layers and cosy outfits. These bags feature:
- Rich, earthy tones – Colours and designs that complement the seasonal change and fit beautifully with autumn and winter wardrobes.
- Sleeker, more structured designs – Ideal for formal occasions or to add a polished look to your winter outfits.
Wedding & Bridal Bags
Our Wedding & Bridal collections feature elegant straw clutch bags and mini totes, ideal for:
- Brides – Complement your wedding day look with a chic and timeless accessory.
- Bridesmaids – Thoughtful and beautiful gifts for your bridal party, designed to be both functional and stylish.
- Wedding guests – A stylish way to accessorise for weddings and other formal events.
Festive & Holiday Bags
For Christmas, New Year, and other celebrations, we offer festive designs that bring a little extra holiday cheer. These special bags are perfect for:
Holiday parties – Add some festive flair to your outfit with a beautifully crafted, handwoven bag that’s perfect for the season.- Gifting – A unique and thoughtful holiday gift for friends and family, designed for special occasions.
Exclusive & Limited Edition Collections
At The Straw Bag Company, we regularly introduce exclusive and limited-edition straw bag collections, making them a perfect addition to your wardrobe for special moments. Whether you’re looking for a bohemian beach basket for summer, a stylish tote for daily use, or an elegant clutch for a wedding, our seasonal collections offer something for everyone.
Stay Updated on New Collections
To stay updated on our latest releases and collections, be sure to subscribe to our email newsletter and follow us on social media. We often give exclusive sneak peeks and early access to limited edition bags, so you won’t miss out on the perfect bag for your next occasion!
Yes, we offer limited edition straw bags for weddings, providing a chic, natural, and elegant touch to any bridal look. Our handcrafted bags are the perfect accessory for brides, bridesmaids, and the entire wedding party. Here’s what we offer:
Bridal Straw Clutches
A beautifully woven handheld clutch or crossbody straw bag, perfect for brides looking for an elegant yet practical accessory
Bridesmaid Bags
Matching personalised straw bags for bridesmaids, making them perfect gifts for the wedding party.
Flower Girl Mini Bags
Cute, handwoven mini straw baskets designed specifically for flower girls, adding a charming detail to their outfits.
Bride & Bridesmaid Matching Sets
Stylish, coordinated straw bags for the wedding party, ensuring everyone looks cohesive and elegant.
Beach Wedding Bags
Lightweight, woven boho-style straw bags designed for destination weddings, ideal for a relaxed, beachy vibe.
Customisation for Wedding Bags
We also offer customisation options for wedding bags, including the addition of names, initials, wedding dates, and personal messages. This makes them a unique keepsake for your special day.
Whether you’re looking for a statement bridal clutch, matching sets for your bridal party, or a charming mini bag for the flower girl, our limited edition wedding collection has something special for every part of your celebration.
To stay updated on new collections, exclusive designs, and restocks, sign up for our email newsletter or follow us on Instagram, Facebook, and Pinterest.
Why Sign Up for Our Newsletter?
Subscribers get early access to pre-orders, limited edition drops, and special discounts, ensuring that you never miss out on the latest releases. By signing up, you’ll also receive sneak peeks of upcoming collections and exclusive offers.
Stay connected with us on social media to keep up with all our new releases and get an inside look at our latest designs.
Do You Offer Holiday-Themed Straw Bags for Special Occasions?
Yes, we offer holiday-themed straw bags for a variety of special occasions throughout the year. These handcrafted, eco-friendly bags are perfect for gifting or accessorising your outfits during festivals, celebrations, and seasonal events. Here’s a look at some of our popular holiday and occasion-based collections:
Christmas Straw Bags
Elegant woven clutches and totes, perfect for Christmas parties, family gatherings, and thoughtful holiday gifting. Our Christmas straw bags make great presents or accessories for festive occasions.
Summer Beach Bags
Spacious straw totes and boho-style baskets for your beach trips, vacations, and tropical getaways. Whether you're heading to the coast or enjoying a sunny day, our beach bags are perfect for summer adventures.
Mother’s Day Gift Straw Bags
Thoughtful, handcrafted straw bags for mums, with the option for personalisation through embroidery. A beautiful and practical Mother’s Day gift that shows your appreciation in a unique way.
Valentine’s Day Straw Bags
Romantic woven straw purses and mini heart-shaped bags, perfect for adding a special touch to your Valentine’s Day celebration. These charming bags make a loving gift or stylish accessory for a romantic date.
Easter Straw Bags
Celebrate Easter with cute, handwoven bags in pastel colours. Perfect for Easter egg hunts, spring picnics, and as a festive gift for loved ones.
Wedding & Bridal Straw Bags
Elegant straw clutches and mini bags for brides, bridesmaids, and flower girls. These stylish bags add a unique, eco-friendly touch to your wedding day or bridal party celebrations.
New Year’s Eve Straw Bags
Celebrate the New Year in style with our glamorous straw clutches and statement bags. Perfect for New Year’s Eve parties and making your celebration outfits stand out.
Thanksgiving Straw Bags
Thanksgiving calls for warm, earthy tones. Our handcrafted straw bags are perfect for fall gatherings, autumn outfits, and as a thoughtful gift for loved ones during the season of gratitude.
Graduation Straw Bags
Celebrate graduations with personalised straw bags—a stylish and unique gift to commemorate a significant milestone. These bags can be customised with initials, graduation year, or special messages for the graduate.
Mother's Birthday Straw Bags
For birthday celebrations or special anniversaries, surprise a loved one with a beautiful, eco-friendly handwoven straw bag. Whether it’s personalised or a timeless design, it’s a perfect gift for any occasion.
These seasonal and occasion-based collections are released throughout the year, offering exclusive, limited-edition designs that reflect the spirit of each event. To stay updated and ensure you don’t miss out on these special edition straw bags, sign up for our newsletter or follow us on social media for early access to new collections and updates.
Yes, for select collections, we offer pre-orders so customers can reserve their bags before the public release. Pre-ordering allows you to secure your limited edition straw bags ahead of time, ensuring that you don’t miss out on designs that tend to sell out quickly.
Benefits of Pre-Ordering:
- Early Access – Pre-orders give you exclusive access to limited edition bags before they are available to the general public.
- Guaranteed Availability – Secure your bag before it sells out by placing a pre-order, especially for highly sought-after designs.
- Exclusive Designs – Pre-ordering allows you to reserve the most unique and special bags in our seasonal collections, which may not be restocked.
To be the first to know about pre-order opportunities and new collections, be sure to sign up for our newsletter or follow us on social media for updates. This is the perfect way to ensure you never miss out on exclusive releases!
Absolutely! Our straw bags are ideal for a wide range of special events and parties, offering a stylish and sustainable alternative to traditional handbags. Whether you're attending a garden party, cocktail reception, or bohemian-themed festival, our handcrafted straw bags add a touch of unique charm and elegance to your ensemble. Below are some of the most popular events where our bags shine, along with detailed descriptions of each design.
1. Garden Parties & Outdoor Gatherings: Elegant Straw Handbags & Baskets
Our garden party straw bags are designed to complement the relaxed and charming atmosphere of outdoor events. These stylish handbags and woven baskets combine casual elegance with eco-friendly materials, making them the perfect accessory for a day in the garden, picnics, or afternoon teas. With their lightweight design and natural charm, our bags can effortlessly pair with floral dresses, summer outfits, and a laid-back, yet chic vibe. Whether you're attending a garden party or a family outdoor gathering, these bags are both practical and fashionable.
2. Cocktail Parties & Evening Events: Structured Straw Clutch Bags
For more formal events, such as cocktail parties and evening gatherings, our structured straw clutch bags are the perfect addition. With their sleek finish and elegant design, these bags make a statement while offering a timeless, refined look. Whether you're dressing up for an evening soiree or attending a black-tie event, our woven straw clutches provide the sophistication and style you need to complete your outfit. Their compact size is ideal for carrying essentials like your phone, makeup, and a small wallet while adding a touch of elegance to your evening ensemble.
3. Music Festivals & Boho-Themed Parties: Relaxed Straw Crossbody Bags
For music festivals and boho-themed parties, our handmade boho straw crossbody bags are the perfect match. These relaxed, carefree bags offer the perfect blend of style and functionality for festivals, beach parties, or a laid-back, bohemian look. The crossbody style keeps your hands free, allowing you to enjoy dancing and mingling, while the handwoven texture adds to the authentic, boho charm. These bags pair well with casual or bohemian outfits, including flowy dresses, denim shorts, and fringe jackets, giving you the ideal balance of comfort and chic.
4. Luxury Resort & Beach Clubs: Elegant Straw Beach Baskets & Oversized Totes
Our luxury resort and beach club straw bags offer both functionality and style in one. Whether you’re at a beach club, enjoying a resort getaway, or relaxing by the pool, our elegant woven beach baskets and oversized straw totes are the perfect accessory to complement your vacation or holiday style. These spacious bags provide plenty of room for beach essentials like towels, sunscreen, and sunglasses, while still looking chic and sophisticated. Their oversized design and crafted elegance make them the perfect combination for a stylish day by the ocean or poolside, matching well with swimsuits, cover-ups, and resort wear.
5. Weddings & Bridal Parties: Elegant Straw Bags for Brides & Bridesmaids
Our wedding straw bags are a wonderful option for both brides and bridesmaids looking for eco-friendly, elegant accessories on the big day. From personalised bridal clutches to coordinated bridesmaid bags, our handcrafted designs offer a unique touch to your wedding attire. Whether you're carrying a clutch bag for the ceremony or a tote bag for post-wedding celebrations, these bags are perfect for carrying essentials while maintaining a stylish and sophisticated appearance. Bridesmaids can also enjoy matching designs, making for a coordinated, eco-conscious bridal party look.
6. Holiday Gatherings & Celebrations: Special Occasion Straw Bags
For holiday gatherings and festive occasions, our special edition straw bags are perfect for adding a unique flair to your outfit. Whether you're attending a Christmas party, New Year's Eve celebration, or Thanksgiving dinner, our exclusive holiday designs make sure you stand out while staying on-trend. These bags are available in seasonal colours and limited-edition styles, designed specifically to elevate your holiday ensemble and ensure you're prepared for any special celebration.
7. Formal Galas & Charity Events: Sophisticated Straw Evening Bags
For formal galas and charity events, our sophisticated straw evening bags add the right touch of elegance and sustainable luxury to your formal attire. The intricate weaving and refined designs of these bags allow you to make a statement while still being eco-conscious. Whether you’re attending a charity ball or a high-end gala, these bags pair well with elegant evening dresses and formal tuxedos, offering a stylish alternative to traditional evening bags.
8. Birthday Parties & Special Celebrations: Thoughtful Gift Bags
Looking for a unique and thoughtful gift? Our handcrafted straw bags make for a wonderful birthday gift or special occasion present. With customisation options available for names or initials, these bags offer a personalised and timeless gift for any occasion. Whether you're celebrating a milestone birthday, anniversary, or simply want to show someone you care, these straw bags make a memorable and eco-friendly present.
9. Bridal Showers & Baby Showers: Personalised Straw Bags for Gifts
Our personalised straw bags are perfect for gifting at bridal showers or baby showers. These bags can be customised with names, initials, or special messages, making them a unique and thoughtful gift for brides-to-be or new mothers. These bags can be used during the event or as keepsakes after the celebration, offering both practicality and style.
10. High-End Fashion Events: Stylish Straw Accessories for Fashionistas
For fashion-forward individuals attending fashion shows or exclusive events, our stylish straw bags provide the perfect balance of elegance and sustainability. These bags add an eco-friendly touch to high-fashion ensembles, making them a go-to accessory for the fashion-conscious. Whether you’re attending a runway show, an art gallery opening, or a private launch event, our handcrafted bags elevate any fashion-forward look.
Our handwoven straw bags are versatile, stylish, and ideal for special occasions. With various designs and personalisation options, these bags are perfect for everything from casual gatherings to elegant evening events. Whatever the occasion, our bags offer both chic style and sustainable craftsmanship, making them the ideal accessory for any celebration.
11. Stylish Straw Bags for Destination Weddings and Honeymoons
Perfect for a destination wedding or honeymoon, our handcrafted straw bags offer practicality and elegance for your travel needs. Whether you're heading to a tropical beach wedding or a romantic getaway, these bags combine style and functionality, offering ample space for all your essentials.
12. Eco-Friendly Straw Bags for Sustainable Events and Parties
Our eco-friendly straw bags are perfect for events focused on sustainability. Whether you’re attending a green event, an eco-conscious wedding, or an environmental fundraiser, these bags provide a stylish and responsible alternative to synthetic materials, helping you make a positive impact while looking great.
13. Handmade Straw Bags for Bridal Showers and Engagement Parties
Celebrate your bridal shower or engagement party in style with our handmade straw bags. Personalised designs are available, making them the perfect gift for the bride-to-be or for guests to take home as keepsakes from the celebration.
14. Fashion-Forward Straw Bags for Exclusive VIP Events
Make a statement at VIP events, private parties, or exclusive gatherings with our fashion-forward straw bags. These high-end, limited edition bags are perfect for those looking for unique accessories that stand out at high-profile occasions.
15. Stylish Straw Bags for Garden Weddings and Outdoor Events
Our stylish straw bags are a perfect match for garden weddings, picnics, and outdoor events. The lightweight, breathable design makes them ideal for a day spent in nature, providing an elegant yet functional accessory for outdoor celebrations.
16. Handcrafted Straw Bags for Luxury Events and Formal Gatherings
For luxury events and formal gatherings, our handcrafted straw bags offer the right blend of timeless elegance and eco-conscious style. Whether it’s a gala, charity ball, or high-end dinner, these bags make a sophisticated statement while aligning with sustainable fashion.
17. Summer Straw Bags for Barbecues, Picnics, and Casual Gatherings
Perfect for summer barbecues, picnics, and casual outdoor gatherings, our woven straw bags are the perfect accessory to carry your essentials in style. Light, comfortable, and versatile, these bags add a touch of charm to your laid-back summer events.
18. Straw Bags for Corporate Events and Sustainable Business Gifts
Elevate your corporate event or provide sustainable business gifts with our stylish straw bags. Customised bags are available for companies looking to make a positive impact with eco-friendly promotional gifts, ideal for conferences, seminars, or business luncheons.
19. Handwoven Straw Bags for Birthday Parties and Celebrations
Celebrate birthdays and other special occasions with a personalised straw bag that serves as a unique and eco-friendly gift. Perfect for both adult and children’s birthday parties, these bags add a special touch to your celebrations.
20. Sustainable Straw Bags for Baby Showers and Newborn Gifts
For baby showers or newborn gifts, our sustainable straw bags offer a beautiful and thoughtful alternative to traditional gift bags. Personalise these bags with names or initials for an extra special gift that can be treasured for years to come.
Yes! At The Straw Bag Company, we offer a variety of matching straw bags that are perfect for families, friends, or couples looking for a coordinated, stylish look. Whether you're looking for mother-daughter sets, best friend bags, or couples' vacation bags, we have options that will make your matching moments even more memorable. Our handcrafted, eco-friendly straw bags are designed to complement each other while maintaining their unique, artisanal charm.
Mother & Daughter Matching Handbags
Our mother and daughter matching straw bags are a beautiful way to celebrate your bond in a stylish and coordinated way. These sets feature coordinated designs and sizes, so both mother and daughter can sport a stylish duo look. The bags are handcrafted using natural water hyacinth, providing a unique, eco-friendly accessory that matches your sustainable lifestyle. Whether you're going for a casual outing or a family gathering, these matching handbags offer a chic yet practical accessory for both generations to enjoy.
- Customisable options: Personalisation is available for names, initials, or dates, making these bags even more special as keepsakes.
- Perfect for gifting: These bags are wonderful for family celebrations, special occasions, or simply as a gift to cherish.
Best Friend Matching Bags
Show your bestie how much they mean to you with our matching best friend straw bags. These handwoven bags are ideal for vacations, weekend trips, or even just a day out together. Choose from coordinated tote bags or handheld handbags, available in various designs to suit different tastes. Each bag maintains its artisanal quality while offering a stylish, fun way to coordinate with your best friend.
- Gift idea: Matching best friend bags make great gifts for birthdays, special milestones, or friendship anniversaries.
- Personalisation available: Customisable with initials or messages, making them a thoughtful keepsake.
Couples’ Vacation Bags
Our couples’ vacation straw bags are designed to complement both his and hers travel styles. These practical yet stylish bags are perfect for holiday trips, weekend getaways, or even honeymoon adventures. From oversized totes to crossbody bags, we offer coordinated sets that provide ample space for your essentials while remaining fashionable.
- Travel-friendly: These bags are lightweight, durable, and easy to carry, making them perfect for both short holidays and extended vacations.
- Personalisation: Add names, initials, or special messages for a truly unique set that reflects your shared journey together.
Matching straw bags aren’t just about coordinating your style – they’re also about creating memories. Whether you’re gifting a set for a family event, celebrating a milestone, or simply enjoying family vacations, matching bags help tie together your look while offering a practical and eco-friendly option.
- Ideal for photo shoots: Matching bags are perfect for capturing memorable moments with coordinated outfits during family photoshoots or holiday pictures.
- Stylish coordination: Whether it's a holiday trip, wedding, or birthday, matching straw bags make sure you’re always stylishly in sync.
- Sustainable gifting: These bags are not just stylish – they’re crafted with sustainable, biodegradable materials, aligning with eco-conscious lifestyles.
Perfect for Gifting
Matching sets of handmade straw bags make thoughtful gifts for birthdays, special occasions, or simply as a unique family gift. Their versatility ensures they are useful for everyday use, from beach outings to weekend trips, while also providing a memorable and stylish statement for the recipients.
At The Straw Bag Company, we focus on quality craftsmanship and sustainability. Every bag is handwoven by skilled artisans using natural materials, ensuring that your matching set is not only stylish but also built to last. By choosing our matching bags, you’re investing in products that are eco-friendly, unique, and timeless.
Additional Reasons to Choose Matching Straw Bags
- Perfect for Family Vacations: Matching straw bags create a sense of unity and fun for family vacations, providing a stylish and practical accessory for trips to the beach, resort getaways, or sightseeing.
- Make Special Occasions Extra Memorable: Whether it’s a family reunion, holiday gathering, or a milestone birthday, matching straw bags add an extra layer of charm to the occasion, creating shared memories.
- Ideal for Coordinated Event Photoshoots: Matching sets make for beautiful photo opportunities during events like weddings, anniversaries, or family portraits, allowing you to capture moments in style.
- Eco-Friendly & Sustainable Family Fashion: With their natural materials and handcrafted designs, matching straw bags are an environmentally conscious choice for those who want to coordinate their style without compromising sustainability.
- Timeless, Versatile Accessories: Straw bags are not just for one season—they are timeless pieces that can be used for various events, from casual weekends to formal celebrations, making them great for year-round use.
- Great for Wedding Party Coordination: For bridesmaids, flower girls, or even the bride, matching straw bags provide an eco-friendly and chic alternative to traditional wedding accessories, adding elegance to your special day.
- Memorable Gifts for Loved Ones: Matching straw bags make unique gifts for loved ones. Whether for a birthday, anniversary, or holiday, these bags are thoughtful and can be personalised for an extra special touch.
- Celebrating Milestones Together: Celebrate family milestones, such as a family reunion or anniversary, by gifting matching bags that symbolise unity and togetherness.
- Add a Personal Touch to Group Outings: Whether you’re heading to a concert, festival, or group dinner, matching straw bags create a cohesive look for the entire group, making the outing more memorable.
Yes! Many of our limited edition collections offer personalisation options to make your bag truly unique. We understand that each customer is looking for a special accessory that reflects their individual style and occasion, and we’re excited to offer customisation choices to enhance your experience. Here’s what we offer:
Personalisation Options for Limited Edition Straw Bags
- Hand-painted Initials – Add a personal touch to your bag with hand-painted initials. This unique customisation option is perfect for making your limited edition bag truly one-of-a-kind. Ideal for special gifts or to mark a significant occasion, hand-painted initials are a timeless addition that adds a personal flair to your bag.
- Monogram Embroidery – If you’re looking for a more refined personalisation option, we offer monogram embroidery. This stylish and subtle customisation is perfect for those who want their bags to carry their initials or name in an elegant, classic style. Whether you’re purchasing for yourself or gifting someone special, embroidery adds a sophisticated touch to our limited edition bags.
- Custom Strap Styles – For those who like to change things up, we offer custom strap styles for some of our limited edition bags. Whether you want a longer strap for crossbody wear or a different style of handle for a more casual or formal look, customising the straps allows you to create a bag that’s perfect for your needs.
Why Customisation Makes Your Bag Even More Special
- A Truly Unique Accessory: Personalisation ensures your bag is not only a limited edition design but also a one-of-a-kind accessory that’s tailored just for you. It adds an extra layer of meaning to your purchase, whether it’s for weddings, birthdays, special events, or gifting.
- Perfect for Gifting: Personalised limited edition bags make exceptional gifts for bridesmaids, mothers, friends, or loved ones. Customisation ensures that the recipient receives a thoughtful, meaningful gift they can cherish for years.
- Celebrate Milestones: Whether it’s a wedding, anniversary, graduation, or any special occasion, adding personal touches to a limited edition straw bag ensures you have an accessory that commemorates the moment in a stylish and eco-conscious way.
- A Unique Keepsake: Limited edition bags, with their customisation options, make excellent keepsakes that can be treasured for years. The handmade nature of the bags, combined with personal details, makes them more than just an accessory—they become part of your story.
How to Customise Your Limited Edition Straw Bag
If you’d like to personalise your limited edition straw bag, simply contact us or select your customisation options at checkout. We’re happy to help guide you through the personalisation process to make sure your bag is perfect for your needs.
Would you like more information about how to order a customised straw bag or have any specific design ideas in mind? Let us know, and we’ll be happy to assist!
Our limited edition straw bags are truly special, offering a blend of traditional craftsmanship, sustainable materials, and exclusive designs. Each bag is a statement piece, crafted to be both functional and fashionable. Here’s what sets our bags apart:
Handwoven in Thailand by Skilled Artisans
Each straw bag is handwoven by experienced artisans in Thailand, ensuring that every bag is a unique creation. The traditional weaving techniques passed down through generations allow us to produce bags that are full of character, with slight variations in texture, colour, and pattern that make each piece one-of-a-kind.
- Artisan craftsmanship: These bags are not mass-produced. Each one is carefully made by hand, highlighting the skill and dedication of the artisan.
- Unique designs: The artistry involved means that no two bags are exactly the same, making your bag a truly personal accessory.
Sustainably Made with Eco-Friendly Materials
We take great pride in using eco-friendly materials such as water hyacinth straw, a renewable resource that is both biodegradable and strong. By choosing this material, we reduce waste, protect the environment, and offer you a product that aligns with a sustainable lifestyle.
- Sustainable production: By using water hyacinth, an invasive plant species, we help control its growth and reduce its negative impact on local ecosystems.
- Fair trade practices: We work directly with artisans who receive fair wages for their work, ensuring the welfare of the communities involved in the production process.
Small Batch Production – Rare and Exclusive
Our limited edition bags are produced in small batches, meaning that the number of bags available is limited and exclusive. Once sold out, these bags are rarely restocked, making them a rare and special find for those who value exclusivity in their accessories.
- Exclusive designs: Limited edition means fewer bags in circulation, ensuring you own something truly unique.
- High demand: Because of their small batch production, these bags often sell out quickly, so pre-ordering or purchasing early ensures you don’t miss out.
Designed for Different Occasions
Each of our limited edition straw bags is thoughtfully designed to suit a variety of occasions. Whether you’re attending a beach getaway, wedding, party, or luxury vacation, our bags are made to complement your wardrobe for every special moment.
- Versatility: From casual beach days to more formal occasions like weddings, cocktail parties, or holiday celebrations, these bags offer the perfect mix of style and functionality.
- Customisation: For many designs, we also offer personalisation options to make your bag even more unique to your needs.
A Blend of Tradition and Modern Style
Our limited edition straw bags combine traditional craftsmanship with modern design, creating timeless pieces that will remain stylish for years to come. Whether you’re looking for something elegant for a formal event or a relaxed style for everyday use, our bags provide the best of both worlds.
- Timeless appeal: The balance between traditional weaving techniques and contemporary designs ensures that our bags are both stylish and enduring.
- High-quality materials: We focus on durability, ensuring that your bag will last, making it a true investment piece in your wardrobe.
Our limited edition straw bags are more than just accessories; they are a celebration of culture, sustainability, and craftsmanship. By choosing one of our exclusive designs, you’re not only investing in a high-quality product, but you’re also supporting artisans, protecting the environment, and adding a unique statement piece to your collection.
14. Influencer Collaborations & Affiliate Programme
At The Straw Bag Company, we’re passionate about working with influencers, bloggers, and content creators who share our commitment to promoting sustainable fashion. We believe in the power of collaboration and are excited to offer a range of opportunities for individuals with an engaged audience to join us in advocating for eco-conscious fashion.
Our influencer programme is designed to help influencers and content creators showcase our handcrafted straw bags, giving them the opportunity to receive product gifting, engage in paid sponsorships, and take part in affiliate marketing. As part of our affiliate programme, influencers can earn commissions on sales generated through a unique referral link, allowing them to earn rewards for promoting our products and values.
Whether you're a fashion influencer, an eco-conscious blogger, or a content creator with a focus on sustainability, we want to collaborate with you. By partnering with us, you can promote ethical fashion while earning commissions and receiving exclusive products to share with your audience. If you’re passionate about showcasing sustainable fashion and supporting small-scale, eco-friendly brands, we’d love to connect and discuss how we can work together to promote our handmade straw bags and sustainable products.
Yes, we absolutely collaborate with content creators, fashion bloggers, travel influencers, and sustainability advocates who share our passion for sustainable fashion and ethical craftsmanship. We value authentic partnerships and are always looking for influencers and bloggers who align with our core values and can authentically promote our handcrafted straw bags.
What We’re Looking For:
We’re seeking individuals who:
Love sustainable fashion and ethical craftsmanship: If you’re passionate about slow fashion and supporting eco-conscious brands, our partnership will be a natural fit.
Have an engaged audience on platforms like Instagram, TikTok, YouTube, Pinterest, or blogs: We value engagement over sheer follower numbers. If your audience trusts your recommendations and values your opinion, we’d love to work with you.
Create high-quality content: Whether it’s fashion, lifestyle, travel, or eco-friendly products, we are looking for creators who produce content that is both visually appealing and meaningful.
Are passionate about promoting small businesses and handcrafted products: If you believe in the value of supporting artisan-made and sustainably produced goods, you’re exactly who we want to collaborate with.
What’s in it for You?
As a partner, you’ll have the opportunity to work with The Straw Bag Company on various collaboration types, including product gifting, paid sponsorships, affiliate marketing, giveaways, and more. By partnering with us, you’ll get to showcase our unique straw bags to your audience while promoting ethical fashion and supporting handmade craftsmanship.
If you enjoy showcasing artisan-made accessories, slow fashion, and unique handcrafted bags, we’d love to hear from you! Please reach out to us at sales@strawbagcompany.com with your details and ideas for collaboration.
To apply for an influencer partnership with The Straw Bag Company, simply email us at sales@strawbagcompany.com with the following details:
What to Include in Your Application:
- Your full name and social media handles: This helps us identify you and explore your platforms.
- A brief introduction about yourself and your audience: Tell us who you are, your niche, and what makes your audience unique. We want to understand how you connect with your followers.
- Your follower count and engagement statistics (if available): Sharing these details allows us to assess the level of engagement you have with your audience. Engagement rate is often more important than follower count for us as it shows how connected you are with your community.
- Why you’re interested in working with The Straw Bag Company: Let us know what draws you to our eco-conscious brand and why you think we’d make a great fit for your content.
- Previous brand collaborations (if applicable): If you’ve worked with other brands before, share some of your past experiences. This helps us understand your style and professionalism in partnerships.
- How you plan to feature our straw bags: Whether it's through Instagram Reels, a YouTube review, a blog post, styling videos, unboxing, giveaways, or something else, we want to know your creative ideas for showcasing our handcrafted bags.
Once we’ve received your application, our team will review your details and reach out if we feel there’s a great match. We’re excited to collaborate with passionate influencers who share our commitment to sustainable fashion and ethical craftsmanship.
Ready to apply? Email us at sales@strawbagcompany.com, and we’ll be in touch soon!
At The Straw Bag Company, we value authentic partnerships and believe in creating meaningful collaborations that benefit both the influencer and the brand. We offer a variety of collaboration types, depending on your audience size, engagement, and content style. Here are some of the key collaboration opportunities available:
1. Product Gifting
We provide complimentary straw bags to influencers in exchange for high-quality content. Whether it’s social media posts, blogs, or videos, we’re excited to see how you incorporate our handcrafted bags into your creative work. This is a great way to introduce our products to your audience while giving them a first-hand look at our sustainable fashion.
- Ideal for micro-influencers: If you have a smaller, yet engaged following, product gifting is an excellent way to start collaborating with us.
2. Paid Sponsorships
For influencers with larger audiences and high engagement, we offer paid sponsorships. If you’re interested in more substantial partnerships where you promote our bags as part of a paid campaign, we are happy to discuss how we can collaborate on creating authentic, sponsored content that resonates with your followers.
- Long-term partnerships: Paid sponsorships can lead to ongoing collaborations where we work closely with you to create consistent content that aligns with both our brands.
3. Affiliate Programme
Through our affiliate programme, influencers can earn commissions on every sale made via their unique referral link. This opportunity is perfect for influencers who prefer a performance-based approach, earning a percentage for each successful referral that leads to a sale.
- Great for all influencers: Whether you're a micro-influencer or have a larger following, the affiliate programme allows you to monetise your content while promoting sustainable fashion.
4. Giveaways & Contests
We love collaborating with influencers on giveaways and contests. This type of collaboration helps increase engagement, attract new followers, and expand our brand’s audience. By offering exclusive prizes, influencers can generate excitement and encourage interaction with their content.
- Boost your reach: Partnering with us on a giveaway is a fun way to engage your audience while giving them the chance to win one of our exclusive handwoven straw bags.
5. Exclusive Discount Codes
Influencers can receive a personalised discount code to share with their followers. This allows you to offer your audience exclusive savings on our eco-friendly bags while also driving sales through your unique code.
- Encourage purchases: Exclusive discount codes not only provide value to your followers but also incentivise them to shop from our site through your link.
6. Event Collaborations
We’re always looking for influencers to collaborate on seasonal campaigns, influencer events, or sustainable fashion initiatives. These collaborations offer an exciting opportunity to get involved with special events that highlight eco-friendly fashion and our commitment to handmade craftsmanship.
- Behind-the-scenes access: Influencers may have the chance to take part in exclusive brand events or participate in live events promoting sustainability in fashion.
Why Partner with Us?
We believe in creating authentic, long-term relationships with influencers who are passionate about promoting sustainable and ethical fashion. Each collaboration is tailored to suit your unique content style and audience needs, ensuring that both you and The Straw Bag Company benefit from the partnership.
Whether you’re just starting to collaborate or looking for a more established partnership, we work closely with you to create meaningful content that aligns with your values and promotes eco-conscious fashion.
If you're interested in collaborating with us, please contact us at sales@strawbagcompany.com to discuss potential opportunities. We look forward to working with you!
Yes! We are excited to announce the launch of our affiliate marketing programme, designed for influencers, fashion bloggers, and content creators who want to earn commissions while promoting our handcrafted, sustainable straw bags.
As an affiliate, you’ll be able to monetise your content by sharing our products with your audience and earning commissions on every sale made through your unique referral link. Here’s what you’ll receive when you join our affiliate programme:
What You’ll Receive as an Affiliate:
- Unique Referral Link: You’ll be provided with a personalised referral link that tracks the sales and commissions generated through your promotions. Share this link on platforms like Instagram, TikTok, YouTube, blogs, and more to start earning.
- Exclusive Discount Codes for Your Audience: You’ll have access to exclusive discount codes that you can share with your followers, giving them a special offer on their purchase while helping you earn more through sales.
- Commission-Based Earnings: For every sale made through your referral link, you’ll earn a commission. The more sales you generate, the more you can earn, making it a rewarding way to monetise your content.
- Early Access to New Collections and Campaigns: As an affiliate, you’ll enjoy early access to new collections, limited-edition releases, and exciting campaigns. Be the first to showcase our latest products to your audience.
- Exclusive Collaborations and Sponsorships: High-performing affiliates may also have the opportunity to participate in exclusive collaborations and brand sponsorships. This could include sponsored posts, product features, and unique projects with The Straw Bag Company.
Who Can Join?
Our affiliate programme is perfect for anyone passionate about fashion, sustainable living, and eco-conscious products. Whether you’re a fashion influencer, eco-conscious blogger, or content creator with an engaged following, our programme offers a great opportunity to promote handcrafted, ethically made bags while earning commissions.
If you're ready to join our affiliate programme and start promoting sustainable fashion, handmade accessories, and eco-conscious products, reach out to us today at sales@strawbagcompany.com. We look forward to working with you!
Once our affiliate programme is launched, approved affiliates will have the opportunity to earn commissions by promoting The Straw Bag Company’s products across their platforms. Here’s how it works:
What You Receive as an Affiliate
- Personalised Tracking Link: Affiliates will be provided with a unique tracking link that allows you to share our handcrafted straw bags on platforms like Instagram, TikTok, YouTube, blogs, and more. This link will track all sales generated through your promotion.
- Commission on Sales: You will earn a commission for every sale made through your tracking link. This means that each time a customer purchases a bag via your shared link, you receive a portion of the sale.
- Exclusive Promotional Materials: To help you promote our products, we provide exclusive promotional materials, including images, banners, and product highlights. These materials are designed to make it easier for you to create engaging and visually appealing content that resonates with your audience.
- Affiliate Dashboard: You will have access to an affiliate dashboard, where you can track your earnings in real-time, view performance analytics, and monitor the sales generated from your efforts.
Incentives for Consistent Sales
Affiliates who generate consistent sales may be eligible for:
- Higher commission rates: Affiliates who consistently drive sales may be rewarded with increased commission rates.
- VIP Perks: Top-performing affiliates may be granted VIP perks, including early access to new collections, exclusive promotions, and special offers.
- Exclusive Brand Collaborations: High-performing affiliates may have the opportunity to collaborate with The Straw Bag Company on special projects, campaigns, or events, providing even more exposure and unique opportunities.
Our affiliate programme is designed to reward genuine engagement and consistent efforts to promote eco-friendly fashion and sustainable products. If you're ready to start earning commissions and helping spread the message of ethical fashion, we’d love to have you as part of our affiliate community.
For more details on how to get started or to apply, please reach out to us at sales@strawbagcompany.com.
We evaluate free sample requests on a case-by-case basis. Influencers who have strong engagement, high-quality content, and an audience that aligns with our brand’s focus on sustainable fashion and eco-conscious living may be eligible for the following:
What Influencers May Receive
- Complimentary Straw Bags for Content Creation: Influencers with an engaged following and creative content may be selected to receive free samples of our handcrafted straw bags for use in styling, photo shoots, or content creation.
- Exclusive Sneak Peeks at New Collections: As part of the influencer programme, you may gain access to exclusive previews of upcoming collections before they are released to the public. This gives you the chance to share first looks with your audience.
- Customised Bags for Photo Shoots and Styling: We offer the possibility of customising bags for your styling needs, allowing you to feature our products in a way that fits your unique creative vision for photo shoots or fashion styling.
How to Request a Free Sample
If you’re interested in featuring our handcrafted straw bags on your platform and think you could be a good fit for a sample collaboration, we’d love to hear from you! Please reach out to us via email at sales@strawbagcompany.com with your proposal and media kit. We look forward to learning more about your work and discussing how we can collaborate to promote sustainable fashion.
We carefully review each request to ensure the collaboration aligns with our brand values, so don’t hesitate to get in touch!
We work with influencers across a variety of platforms to ensure that we reach audiences who are passionate about sustainable fashion and eco-conscious living. Whether you prefer creating short-form videos, lifestyle content, or long-form blog posts, we are excited to collaborate with influencers who can showcase our handcrafted straw bags in creative and engaging ways.
Platforms We Work With
Instagram: Instagram is a key platform for influencer collaborations. We welcome posts across multiple formats, including:
- Feed posts showcasing your styled look with our bags
- Stories for quick, behind-the-scenes content and product features
- Reels to capture your unique styling tips, unboxing experiences, or eco-conscious fashion moments
- IGTV for longer, more in-depth content like styling guides or product reviews.
TikTok: TikTok is an excellent platform for short-form, viral content. We collaborate on:
- Unboxing videos to reveal the beauty of our handwoven bags
- Styling videos that show how our bags can be incorporated into trending looks
- Trend-based content showcasing our products within the context of the latest TikTok fashion and lifestyle trends.
YouTube: YouTube offers the perfect opportunity for long-form content where you can dive deep into our products. We collaborate with creators on:
- Product reviews to give your audience a thorough look at our straw bags
- Travel vlogs where you can show off our bags as part of your travel essentials
- Sustainable fashion hauls highlighting how our bags fit into a conscious, stylish wardrobe.
Pinterest: Pinterest is ideal for lifestyle and fashion inspiration boards. If you're a creator who curates content on:
- Sustainable living and eco-conscious fashion
- Fashion styling inspiration with a focus on sustainable accessories We’d love to collaborate on pinning our products in a way that inspires others to embrace sustainable style.
Blogs & Websites: If you’re a fashion, travel, or sustainability blogger, we welcome long-form content that offers value to your audience. Whether it's a written review, a style guide, or a sustainability-focused post, we appreciate thoughtful, well-researched content that educates readers while promoting our bags.
Other Platforms & Creative Ideas
If you use a unique platform or have a creative content idea that doesn’t fall into the above categories, feel free to share it with us! We are open to innovative ideas and are always looking for new ways to collaborate with influencers who are passionate about eco-conscious fashion.
If you’re ready to partner with us and showcase our handcrafted straw bags, please get in touch at sales@strawbagcompany.com. We can’t wait to see how you bring your unique style and voice to our brand!
Absolutely! At The Straw Bag Company, we believe that authentic engagement is far more valuable than just follower count. If you have a genuine passion for sustainable fashion and have cultivated a loyal, engaged community, we’d love to collaborate with you.
Even if you’re a micro-influencer with a smaller but highly dedicated following, there are still plenty of ways to join our influencer programme. We welcome all types of influencers who align with our values of eco-friendly and ethical fashion, and here’s how you could be involved:
Opportunities for Micro-Influencers
- Affiliate Programme Participation: As a micro-influencer, you can join our affiliate programme, earning commissions on sales made through your unique referral link. It’s a great way to earn while promoting a brand you believe in.
- Product Gifting Collaborations: We regularly offer product gifting opportunities to micro-influencers who align with our sustainable fashion ethos. You’ll have the chance to showcase our handcrafted straw bags to your audience in exchange for valuable exposure.
- Exclusive Discount Codes: You can share exclusive discount codes with your followers, allowing them to receive special pricing while helping us increase awareness of our eco-friendly fashion.
- Social Media Features: Micro-influencers who demonstrate a strong connection with their audience will be given opportunities to be featured on our official social media pages. This allows you to showcase your style and align with a growing eco-conscious fashion brand.
Our Community Focus
Our goal is to build a community of influencers who truly love and support handcrafted, sustainable fashion. Whether you have a small yet loyal following or a larger community, your voice and engagement are what matter most to us.
If you’re interested in collaborating and you meet these criteria, please reach out to us at sales@strawbagcompany.com, and we’ll be happy to discuss how we can work together to promote sustainable fashion in a way that benefits both you and your followers.
Yes, at The Straw Bag Company, we are always open to collaborating with fashion stylists, editorial teams, magazines, and PR agencies who are interested in showcasing our handcrafted straw bags in various fashion-focused media and events. We believe that our sustainable and eco-friendly bags offer the perfect blend of style and functionality for the modern, fashion-conscious individual. Whether you’re working on a fashion editorial, styling a celebrity, or producing content for fashion magazines, we would love to work with you to feature our exclusive products.
Collaborations We Welcome
We are eager to collaborate with fashion professionals on a variety of projects, including:
Fashion Editorials and Magazine Spreads
Our handwoven straw bags make a stunning addition to fashion editorials and magazine spreads, adding a unique, artisanal touch to any fashion shoot. Whether it’s for high-fashion or sustainable fashion features, our bags offer a stylish, natural aesthetic that pairs beautifully with a wide range of fashion styles.
- Eco-conscious styling: We work with stylists and editorial teams to incorporate our eco-friendly bags into editorial shoots, showcasing how our products align with modern, sustainable fashion trends.
- Unique look: With their timeless craftsmanship and distinctive designs, our bags stand out in editorial content, giving your shoot an elegant and conscious appeal.
Sustainable Fashion Lookbooks
If you’re working on a sustainable fashion lookbook or promoting eco-conscious collections, our bags are the perfect complement to your content. We pride ourselves on creating bags that not only enhance ethical fashion but also contribute to the broader slow fashion movement.
- Handmade quality: Each bag is a testament to traditional weaving techniques, ensuring the authenticity and craftsmanship you want to highlight in any sustainable fashion collection.
- Versatile styling: Whether you’re looking to feature our bags in seasonal lookbooks, eco-friendly fashion projects, or green living publications, they provide the perfect finishing touch to an earth-conscious wardrobe.
Celebrity Styling and Red-Carpet Events
Our exclusive, high-quality straw bags have also been used for celebrity styling at red-carpet events. We’re thrilled to see our bags on A-list personalities, lending them an extra layer of sophistication and eco-conscious elegance.
- Red-carpet glamour: Our bags provide the ideal accessory for events where luxury and sustainability meet. They are not just fashion statements but a reflection of an ethical lifestyle.
- Personalised style: We can also assist with personalised options for celebrities or influencers looking to add a unique touch to their red-carpet outfits.
Fashion Week and Runway Collaborations
We love working with designers and stylists on fashion week or runway collaborations to feature our handcrafted bags as part of high-end fashion shows or exclusive collections. Our bags, with their classic designs and sustainable materials, make them ideal accessories for runway shows and fashion-forward events.
- Fashion week readiness: Our bags can complement couture collections or be featured in runway shows, adding an element of sustainable luxury to the most cutting-edge designs.
- Sustainability in fashion: As the fashion industry continues to shift toward more ethical practices, our bags provide the perfect balance of luxury and sustainability.
Why Partner with The Straw Bag Company?
When you collaborate with The Straw Bag Company, you’re partnering with a brand that shares your values of sustainable and ethical fashion. Here’s why our bags are ideal for your styling needs:
- Authentic craftsmanship: Each bag is handmade by skilled artisans in Thailand, using traditional techniques and natural materials such as water hyacinth and seagrass.
- Sustainable impact: Our bags help reduce plastic waste and provide a solution to invasive plant species in Thailand's waterways, making them a perfect fit for eco-conscious fashion content.
- Exclusivity: With limited edition collections and customisation options, our bags offer unique, one-of-a-kind accessories that can add special value to any shoot or event.
- Global appeal: Our bags have international reach, making them suitable for use in global fashion content across various markets.
Get in Touch with Us
If you are a stylist, journalist, editor, or PR professional interested in featuring The Straw Bag Company’s products, we would love to discuss collaboration opportunities. Whether you’re styling a celebrity, curating an editorial shoot, or working on a fashion campaign, our bags are the perfect addition to your project.
To get started, please contact us at sales@strawbagcompany.com, and we’ll be happy to discuss how we can work together to promote sustainable fashion and showcase our handcrafted straw bags. We look forward to partnering with you!
You may be a great fit for The Straw Bag Company’s influencer programme if you meet the following criteria:
1. Passion for High-Quality, Handcrafted Fashion
If you love showcasing high-quality, handcrafted fashion and appreciate the beauty of artisan-made accessories, our products will align with your values and content style.
2. Support for Ethical Brands & Sustainable Materials
We are committed to sustainable fashion and eco-friendly materials. If you share our belief in supporting ethical brands and promoting sustainable practices, you’re already on the same page with us.
3. An Engaged Community
Having a loyal and engaged community that trusts your recommendations is key. If your followers are excited about discovering new, sustainable fashion and value your opinion, you’re a perfect fit for our programme.
4. High-Quality, Visually Appealing Content
If you create visually appealing content that showcases fashion in an authentic and creative way, your style will resonate with our audience. Whether it's through stunning photos, videos, or blog posts, we’re looking for creators who can highlight our handmade straw bags in the best light.
5. A Desire to Collaborate with an Eco-Conscious Brand
If you’re passionate about working with a growing eco-conscious fashion brand and want to help promote sustainable fashion to a wider audience, we’d love to partner with you.
If this sounds like you, we’d love to discuss collaboration opportunities and help spread the message of sustainable fashion.
For any additional questions or to get started, please contact us at sales@strawbagcompany.com or visit our website at www.strawbagcompany.com. We look forward to working with you!